Abbey Hotel Golf & Spa

8 / 10

Hotel isn’t that great the rooms NEED air con! The food was mediocre but the course and driving range were spot on! Would return to play again not stay. Thank you Chas for YGT for making everything easy and stress free.

6 / 10

Getting a little tired in places.. We had a group of 18 booked in for dinner and only one poor waitress serving us all.. we ended up waiting a fair while for food in-between courses... and the food was not the decent quality we would expect...perhaps a little lazy on menus. The staff were very friendly and apart from the 'below standard' and not staffed dinner they extremely smiley and fun and didn't feel we couldn't ask.. they were also happy to keep the bar flowing at the late hour which was greatly appreciated. Perhaps some larger tables in the bar area would be useful as a large group congregating in the small area was a little intrusive for others.

8 / 10

8 / 10

Hotel in lovely setting and rooms were spacious and well equipped although a bottle of water would be good. Restaurant dinner menu a little restricted but breakfast was excellent. All food tended to be slightly overcooked

8 / 10

Wet friendly staff. Food and accom very adequate for our needs and represented decent value for money

10 / 10

8 / 10

6 / 10

10 / 10

Really nice hotel. Great friendly staff, very reasonably priced compared to a lot of golf clubs. Decent pints and food was good too. Rooms very nice and comfortable.

10 / 10

Hotel comfortable and freindly Facilaties good and staff helpful

8 / 10

Hotel well below capacity so the staff had time to spend providing good service. Two bars is good. One bar with terrace ideal for golfers to overlook course

6 / 10

Rooms clean , staff helpful . Food really good. However my sister booked a spa treatment but had to sit in a bar area which was full of male golfers in her dressing gown which made her feel uncomfortable. It would be better if the ladies that use the spa could order food and drink (which is part of the package) away from the golf bar.

10 / 10

Very nice except for low ceiling had a few bangs on head but okay we just moved the bed across.

8 / 10

Easy access from M42, the hotel has plenty of parking. Obviously well used, the hotel has spacious rooms that are clean and comfortable with all necessary facilities you would expect. Staff were very welcoming and happy to help and advise. Access to fitness and spar facilities was available with treatments bookable if wanted. Very good buffet breakfast and both lunch and dinner menu choices sufficient and tasty when food arrived. Bar prices were acceptable and choices of beers and wines good. Check in and check out a simple process.

8 / 10

Dinner took 1.5 hours to come out after ordering. Large group booking 50+ group over run the hotel, terrace bar was closed off for this group , had to travel out to another premises to watch the football Spa was very busy and not available due to the large group, spoiled our two days tbh , then the split the group starts at hole 1 and 9 meaning after we reached hole 9. And the group were late. We had a massive delay in our round !!! Really disappointed !

8 / 10

A really lovely hotel with superb staff . Food was excellent but service sometimes a bit slow Rooms good but requested a bigger room and was given a small room and single beds when I booked a double Definitely needs updating room 202 as shower area was terrible and a faf to get it to work . Golf course great challenging holes and awesome condition

6 / 10

The accommodation was minimal, same as a holiday inn.The first night the fish and chips meal was disgusting! The fish was frozen processed , wouldn’t feed it to my pets. Inform the manager in the restaurant. The food wasn’t good at all. They Need to look that there menu. If you wanted to buy the fish and chips it was £19.50p bloody joke.

10 / 10

Nice room food was superb!

8 / 10

Rooms good food good bar service in evening slow

10 / 10

Easy to get to, not far off the motorway. Hotel staff all very helpful and friendly. My room (standard double) was comfortable and clean, overlooking the golf course. Food choice and quality was very good. During my stay I didn’t visit the spa/swimming pool or gym so unable to comment them. Overall a very enjoyable stay, would definitely recommend to friends and return again myself.

10 / 10

Fantastic trip for 8 golfers. Really easy access off the motorway, lovely setting and the hotel, staff, rooms and food were excellent.

6 / 10

The hotel is nice overall and the staff could not have been more friendly. The rooms are small and could be cleaner but considering we spent 6-7 hours actually in them it was more than adequate. The toilets outside the rooms are absolutely awful. They smell terrible and need to be deep cleaned before they would be even close to acceptably. The hotel restaurant is nice with a good selection of choices on offer. Overall an okay experience with lovely staff but definitely room for improvement

10 / 10

Rooms were fine but the evening meal and the staff were particularly good.

8 / 10

Good stay for what we paid only let down hard pillows and breakfast wasn’t the best,good selection of drinks

8 / 10

6 / 10

This is the 4th time we have had a golf weekend at The Abbey in the last 7 years, and its decline is very noticeable. It is in desperate need of refurb, the restaurant quality is very average and there seems to be a shortage of staff.

8 / 10

Great hotel, staff and restaurant and food.

10 / 10

Hotel great but golf course needs cleaning up

8 / 10

Staff and food very good.

8 / 10

The food at both breakfast and evening times was really good. Ground coffee from the machine tasted great and all of the restaurant staff were friendly, efficient and professional. The rooms were comfortable and kept very clean. The steam room and sauna in the spa were excellent. Sadly the jacuzzi was out of action but I’m sure when it’s working it is good too. Overall an enjoyable stay.

6 / 10

Hotel requires some TLC.

6 / 10

I’ve organised tour of 16 a number of times at the Abbey. Most of the party are in their 70s and the hotel is showing some wear and tear. Particularly in the restaurant where I suggest they place the chairs on a large bonfire as they are literally falling apart. The staff and food are first class. However the hotel is obviously understaffed which was demonstrated in the Tawny Owl section where incredibly only one member of staff was manning the bar on the early evening of Friday. There was a huge group of youngsters finishing their Golf resulting in having to wait ages to be served in fact several of our party walked to the restaurant bar to get served because it was quicker. Goodness knows how much income the hotel lost as it just wasn’t worth the wait. During the second night we were situated in a separate room ( like the youngsters were the previous night) perhaps they thought we were being a noisy? The staff left us to our own devices and we had to get our drinks at the bar as we had no drinks service in that room. The staff were great and the food was delicious and absolutely no complaints there. Over the previous years we have a 20% drinks reduction but unfortunately not this year which has tipped the scales to us not returning next again.

6 / 10

We were dissapointed with the hotel, tired, run down, and in need of some TLC, spa area was disgusting!!! Broken tiles, broken grills to the jacuzzi, toilet and changing are need a good clean. Lockers all broke!!! Staff encouraged us to go off site. 8 lads who wanted to stay on site and have a beer and couldn’t watch football on the only tv because they had a 40th birthday function, then a wedding!!! Really frustrating TBH

6 / 10

Hotel is quite basic no ice in golfers bar on a hot weekend very noisy in bar/restaurant couldn’t have much of a conversation. No toilet roll hand wash in ladies locker room. Won’t be going back,

8 / 10

Excellent, can't fault it.

8 / 10

Very nice location very good hotel with excellent staff. A very challenging course with some very good holes. Bunkers were not the best apparently because of a storm the night before. Overall a very nice venue well worth a visit.

8 / 10

The hotel in general was very good, just a couple of things that let it down. The hotel was busy when we went, and the size of the hot food area for breakfast was just too small, which meant they were constantly running out of items and having to refill, and the size of the tea/coffee urns are not large enough to cope either. The food itself was good. Room was very comfortable with a good shower. The terrace bar was not serving any food so after our round finished at 2 we had to wait until dinner to get something to eat, that was a definite opportunity they missed out on. I must mention that the restaurant front of house lady in the evening was fantastic , and the rest of the team were friendly.

6 / 10

We stayed on a one night DBB and 2 rounds of golf. Good Rooms clean and spacious Staff very friendly Food very good Service efficient Golf course was challenging and not ideal for high handicapper Good quality greens and fairways The Bad General area around the hotel needs some TLC Tee boxes were very untidy and not well kept Holes were very similar with not much scenery and variation other than a couple of holes. The 17th being the best. Both rounds took over 5 hours. We were waiting on every tee. This was likely due to lots of trees and thick rough on both sides of the fairway and players spending too long looking for balls. If you don’t mind 5hr plus rounds then this will be an average golf break but not for us and we will not be back. There are many higher quality facilities and courses for similar cost.

4 / 10

We were allocated 4 twin rooms as 4 married couples having requested doubles There was clearly a lack of staff No lemon was available for drinks or Worcestershire Sauce for breakfast Staff were keen to constantly remind us the bar would close sooner than it should The decor of the hotel was grubby and painted work also grubby Breakfast was a shambles with constant lack of cutlery Very very rowdy groups of other guests making conversation at dinner impossible. Not our sort of clientelle

8 / 10

hotel fine , friendly staff good food evening meal , buffet breakfast good choice overall pretty good. awful long wait to sign in after 5 hour forty five minute round of golf.

4 / 10

“Upgraded” as only rooms available and charged for the pleasure. Room too hot and window broken so couldn’t be opened. Hot water so hot that couldn’t take a proper shower.

6 / 10

Hotel rooms were far too hot through the night. Beds were small and uncomfortable. Constant electric buzzing noise from electric board in room. Didn’t sleep much. Golf bar, only one bar man, very slow service.

8 / 10

Very comfortable rooms, staff excellent. Good value for money

8 / 10

The Hotel is not large, it wasn't overly busy, the staff were all friendly, and helpful. We were 4 guys playing golf, we didn't try the spa, or the gym. There is a sports bar above the golf shop where you can watch football on a large tv, the beer is £5.50 a pint. It tends to close early 10pm, but they left the tv on for us, you just have to fetch beer from another bar. The breakfast was good, and help yourself, so it's plentiful if that's how you like it. The evening meal choice was reasonable, served very quickly, and was enjoyable. The rooms were clean, and comfortable, with the occasional angled ceiling, so mind your head. There were no complaints from any of us, a good, pleasant stay.

8 / 10

Lovley place to stay good food and helpful staff.

8 / 10

Hotel fine , staff very friendly and always helpful… for value can’t fault it…

10 / 10

The hotel rooms were very comfortable, immacculately clean. The was a good choice of food at breakfast, the evening meal was excellent, great value for money. Charlotte was exceptionally helpful in organising the multiple groups in the restaurant and ensured everyone was happy. Also Georgia and Alberto were very efficient. All staff were friendly and accomodationg. Dean at the golf shop was very helpful, ensuring the ladies in our group had their buggies or pull trolleies. The swimming pool, gym, spa and bar were very convenient and most of used one or more of the facilities. We loved the golf course, some quirky holes, some more challenging a flat and pretty landscape We had a great weekend 16 ladies from Pontardawe golf club and will definetely return

6 / 10

The hotel was adequate but the staff seemed under pressure. We couldnt get a dinner booking until 8.45, there were long queues for breakfast and at the golf bar on Sunday. The food was OK.

8 / 10

Clean room. Good food in restaurant, both breakfast and dinner. All staff were very helpful, especially in the restaurant; service was friendly and there was no waiting for food etc. Very well organised.

8 / 10

The staff were very friendly and efficient. We were on the first floor where the rooms were a bit small due to the dormer windows, so due care has to be taken so as not to hit your head! Bathroom had a walk in power shower which was excellent.

8 / 10

10 / 10

No real issues. Helpful staff when an incident occurred. Evening meal good value for money, though some wines a bit pricey. Breakfast okay, sometimes some items had been prepared a long time

10 / 10

The service was really great staff very pleasant and helpfull

8 / 10

A good location, the course has some interesting holes but was quite scruffy. That might have been because it was a Bank holiday weekend. I would consider it again

8 / 10

Hotel Value for money there could have been more choice for evening meal service ok

8 / 10

The food was very acceptable with a good choice of menu at dinner. The hotel itself could do with a little bit of TLC along with the garden areas outside. The staff were very attentive and curious.

8 / 10

Staff were friendly and food was fantastic

8 / 10

Good accommodation for a lads golf WE. Accommodating friendly staff. Some of the hotel is looking a bit tired. The outside bar area by the 1st/8th could do with some investment

8 / 10

The hotel was a bit tired in places but overall it was a very pleaser stay.

10 / 10

The staff were all lovely and helpful. Easy to find and checking in and out straight forward. The bar menu didn’t have a great choice but the burger was quality! The restaurant menu was good and the quality of food was excellent. The spa was a good size and very nice.

8 / 10

The hotel was lovely and the staff very helpful. The food was really nice, and the rooms clean and functional. Some parts look a bit tired, but overall we would definitely stay there again. The spa facilities were really good & the massage package we had was very welcomed and good value for money.

8 / 10

Second day lift was out of order and management kept telling us tomorrow. Never repaired until we left

10 / 10

The staff were kind and very friendly and satisfied during my stay.

8 / 10

We had a great time at the Abbey , food was excellent, but after meals getting food was tough ,considering it was a large hotel . Rooms were very good and spotless . Seemed very short staffed especially on the course . Spa and pool were very good . Golf club was very ragged around the edges, driving range had no one to pick up balls so closed it after first day . Greens were very average could have done with a cut ,so slow . No raked in solid yard bunkers ,lots of complaints from players . Overall we had a great stay but wouldn’t go back there as a golf resort as course was in desperate need of attention, could’ve been an amazing course with some TLC .

8 / 10

All the staff are very good especially the 2 girls on reception and manageress who opened up bar for us with television to watch football

10 / 10

Staff were very friendly and couldn't be more helpful.Food was excellent well recommended.

8 / 10

Very helpful staff, great food and excellent value for money.

6 / 10

Food wasn't very good at all. We upgraded our room and still wasn't the best. I dint think it was worth all the money it cost unfortunately.

8 / 10

Very good experience, good food and nothing too much trouble for the staff

4 / 10

Saddened as we have been visiting here for 15 years. The rooms had not been fully serviced up to standard- there was a dirty cup and the tea tray had not been replenished in one room, various items from previous guests found discarded in another room. The shower in one room only ran luke warm and although we raised this with reception on the first day it was not sorted out. The evening meal on the Friday was lovely but breakfast on the following morning was a shambles: no coffee for twenty minutes, ran out of hash browns and pastries, no sauces… and the evening meal on the second evening was a joke. We waited over half an hour for our pre-ordered starters and then over an hour for some of the mains to arrive. Nearly two hours later, we were still waiting for the other 3 main courses to arrive. The quality, when these did arrive, was not to the standard of the previous night with some vegetables overcooked and others stone cold. We then abandoned waiting for our puddings as it was past 10pm by this point. I could go on but I feel this is already enough! Every member of staff we encountered was lovely but nothing ever really got sorted out.

8 / 10

Lovely hotel staff were very helpful food good rooms were clean and comfortable

6 / 10

Hotel must have a great photographer as it wasn’t anywhere near as nice as it looks online. The bar was slightly over priced , food wasn’t good at all unfortunately, asked for any adjustments they got ignored , wine was abit warm and heard multiple people asking for a ice bucket but they had none

6 / 10

10 / 10

Lovely rooms, staff excellent food great great facilities.

8 / 10

Accommodation was comfortable, breakfast was buffet style, evening meal was nice but small, drinks at the bar were expensive, so we went into town on the second night with short taxi ride.

6 / 10

Room not particularly clean, stains on the carpet and radiator and we found a medical capsule on the floor from a previous resident. Grouting in the shower could do with a good scrub. Shower controls were very stiff, I couldn’t alter them. The room was small with a low overhanging ceiling at one end, not great for tall people!!

10 / 10

Had a superb time lovely venue and the weather was A1

8 / 10

Very good 3 star facilities - spacious room. Staff were impressively good - have obviously done the customer service course and well.

10 / 10

The staff are so friendly and polite. The rooms are comfortable and clean. The meal that we were offered and there was 16 of us and no one complained!! A bit pricy at the bar but it is a hotel

6 / 10

The hotel is well appointed and has good facilities. The staff are helpful and responsive. The rooms are somewhat disappointing, ours had a king size bed plus a single and a Z bed, leaving no room for seating except one chair. The heating is an electric wall heater with poor controls. The TV is small.

8 / 10

Your Golf Travel were not at all helpful once money was paid. There was a mix up between YGT and the Hotel/Golf Shop, getting the incorrect days we were playing. I phone YGT 6 times, spoke to as many people, and not once did they sort things out or come back to me. I eventually sorted things out direct with the Hotel/Golf shop. Not even 1 star for YGT, all I ever got from them was how busy they were. Appalling service once money paid!!!!!

6 / 10

8 / 10

Very comfortable rooms. All members of staff were very excellent

8 / 10

8 / 10

2 rounds of golf plus one night stay including dinner and breakfast was great value. Room was nice and dinner was quite above my expectation. As a result, we were very satisfied.

8 / 10

Very nice hotel staff nice and helpful golf course flat easy walk but still a challenge

6 / 10

Rooms disappointing food great

6 / 10

Very Disappointing! We were on second floor and no lift working from ground floor (no phone either) - still not repaired by our 4th day. Two lights in room not working and outside of our room hotel did not seem well cleaned. Golf course in good condition and enjoyable but buggies dirty no sign of any cleaning. Out of six main courses in restaurant four had extra supplements - uncalled for! Food not particularly good reheated vegetables but excellent desserts! Same menu on every night. Not a patch on other places we have stayed through YGT.

8 / 10

Room very clean and comfortable. Food very good. Very happy with hotel and facilities.

8 / 10

The rooms were very clean, comfortable and spacious however, the windows did not open fully and the aircon was not working. The food was good and the staff could not do enough. One of our senior group members needed medical attention and for me the staff at the spa, especially Zandie Lennox, were exceptional when caring for the gentleman and we were very much appreciative of this. There was an issue with the 'in resort' spending money as we were led to believe that the money could be used 'anywhere in resort', this was not the case as the ONLY place you could use it was at the bar. I was really disappointed with the attitude of the professional in the golf shop as he was contacted the day before regarding this and he said he was not sure but did not think we could use the money in the pro shop and said he would get back to us, which he failed to do. Considering we spent nearly £5000 on the booking this, in my opinion, was unacceptable. We were expecting to use the spending money as prizes for the two golf days and then had to use our own money to fund this, which was REALLY unacceptable and when the golf professional told us that we could only the money at the bar as "there is more profit in alcohol" I was really annoyed to say the least. The manager was apologetic and very understanding however there was very little the manager could do and said they would give us some leeway when we booked next time. I have spoken to Your Golf Travel and they stated they were led to believe the money could be spent anywhere in resort. This leaves us with a very bad taste in the mouth as we basically used the money to put wine on the tables at the main meal which put a spoiler on the Away Day.

10 / 10

A++++ very good great value for money and all the staff very professional and the golf course is in great condition.

8 / 10

Excellent staff that nothing was too much trouble for.

8 / 10

Hotel was clean and comfortable and the food was good

10 / 10

We were a group of 16 golfers of varying age from 35 to 70. Everything about our stay was excellent and all the staff, especially in the golf bar and dining room could not do enough for you

10 / 10

Lovely hotel, great food, clean and new room 👍

10 / 10

Good hotel'well situated with friendly staff and excellent 3 course dinner. Golf course well prepared and efficiently managed. Overall good value short break

8 / 10

Large comfortable room that was cleaned and towels changed. Staff were very busy but still provided excellent service. Had some large groups staying who were very noisy. Gym, pool and Sauna great - Sauna especially after wet friday.

10 / 10

Four happy golfers stayed for 1 night DBB + 2 rds, a warm welcome at reception and easy check-in.Rooms had everything you need even with a view over the 8th green. Evening 3 course meal was superb. Thanks again to John McGuffie.

8 / 10

Overall the bedroom we had was adequate but as organiser of 14 people would have hoped for a better one. The bar in particular was very different from when we went the last two times of course because of distancing but the staff doing table service were excellent, also in the restaurant in particular Stacy and Alvaro.

8 / 10

Very nice hotel with friendly staff. Managed and arranged very well during COVID - it felt safe. Twin room was a little small but fine. The shower needed some attention (reported to reception on checking out). Overall very good.

10 / 10

Excellent food. Only thing missing was nowhere to watch golf on the tv.

10 / 10

Arriving under Covid-19 conditions, the staff had done everything to make the stay safe from seals on doors after sanitizing to full table service and distancing

10 / 10

Fantastic stay, the hotel was very good, clean, staff, service and restaurant etc were faultless. Very friendly and welcoming, the staff were very professional attending to an issue when a guest was ill in the restaurant and quickly resolved the situation ensuring all other guests were ok after the incident. It would have been nice to have been reminded there was a need to book pool time & treatments in advance due to Covid restrictions ( it was our first time away during the Covid restrictionists) as it was all booked out when we arrived... The golf course is very well kept and we had a fab few days playing golf while staying at the hotel & spa. We can definitely recommend it...

8 / 10

great venue for our golf weekend and all the staff were very friendly and helpful

8 / 10

Rooms comfortable,staff efficient and friendly,food pretty good,breakfast limited (due to COVID) to fried food. Bars not so good poor selection of draught beer(only boddingtons.

6 / 10

First of all the staff were great, I had a little problem with the interpretation of 20% off drinks, evidently it was restricted to the terrace bar which meant if you wanted a pre dinner or during dinner drink you had to go to the other bar (which closed at 9).. a bit of a jaunt... and carry it back to the restaurant bar or the dinner table until I had a word with the assistant manager who eventually allowed our group of 8 to get the discount at the restaurant bar, not so for the group of 28 , I won’t be rushing back to this venue

8 / 10

Very enjoyable stay golf, food, staff & hotel facilities were all good.

8 / 10

Good standard of accommodation and very good food

8 / 10

Great Hotel, friendly staff - we turned up for breakfast after 10am(closing time) and they managed to serve us without any issues

8 / 10

Whole stay was great but they had too many people on the course on Saturday and it took 6 hours to go round. There were 3 groups on the second tee. Much better on Sunday.

6 / 10

With The Abbey always having been my favourite place to stay, I was excited to be visiting after not having been for a couple of years. Much of the updating of the hotel is lovely but the service was not as it had been in the bars and restaurant. Customer service did not seem to be top of the list with us almost feeling we were annoying to some staff just by being there! Tables outside were left uncleared all morning and it almost became a standing joke between us as to what they were going to run out of next! On the Monday morning, breakfast was chaos with not enough staff and food not being replenished to meet demand. The food in the evenings, however, was absolutely delicious and did not disappoint at all. It was sad to see the previously stunning gardens and grounds splattered with weeds and rubbish and overall just appearing unkempt. The staff on reception were spot on however (as were the housekeeping staff when it appeared there was a shortage of toilet roll!) and it was a breath of fresh air to see Annie back in the Tawny bar too!

8 / 10

Excellent course. in good condition. Some difficulty in contacting the Spa re treatments prior to the trip.

8 / 10

Our hotel experience didn't start well. With 13 of staying at the hotel and teeing off at 1132, I asked if they could provide breakfast for us to purchase at around 1000 on the Sunday morning. I was told that as breakfast finished at 1000, we would have to take pot luck with whatever might be left. Luckily, the Beefeater restaurant 3 minutes down the road was much more accommodating and we were able to get an excellent breakfast there. Once we had played our round, booking in was very efficient and the lady receptionist was very friendly and helpful. Our rooms were ok but I'm not the tallest person at 5' 10" and the sloping roof that came halfway across my bed was particularly annoying and resulted in the inevitable coming together in the middle of the night. The food in the restaurant was excellent and we all enjoyed our dinner and breakfast. At £5 a pint, we felt that the bar was expensive but the service was good. Overall, a 4 out of 5 and we would visit again.

8 / 10

We were a group of 17 lady golfers. Our rooms were spacious and the Hotel staff were very friendly and helpful catering for all our various needs. The bar and restaurant staff were efficient and attentive, the meals were OK, not spectacular. We were warned that a children’s club used the pool etc from 4 - 6 which rather put that out of limits for us, too busy. A couple of ladies enjoyed a very good massage. The staff in Tawny’s Bar were also extremely helpful, all in all we enjoyed our stay.

8 / 10

Excellent overall package, good food. Only drawback was lack of space to dry all our very wet clothes!

10 / 10

We had a lovely spacious room (223) at this hotel. No complaints on dinner or breakfast.

6 / 10

Room and housekeeping good. Golf course good. Food quality and service standards in restaurant and golf bar variable and often disappointing.

10 / 10

Restaurant staff, Calum, Wayne and Lily were extremely pleasant and helpful. Our meal was delicious and beautifully presented. We had a great break at the Abbey.

10 / 10

A superb hotel and golf course. The room was large and clean, and the beds were very comfortable. It was good that there was a bath and a separate shower in the en-suite. The staff were helpful and friendly. Our only criticism was that the service was extremely slow at dinner. We had to wait nearly half an hour for our table but we were given bread and olives in the meantime, then it took 2 hours and 45 mins to have a 3 course meal. However, all four of us were really impressed with the excellent food.

4 / 10

The hotel was sufficient for a weekend golf tour and our party of 19 generally enjoyed their time. The thing that spoilt the weekend was the quality of the evening meal and the very poor service delivering it. The food was all pre-ordered so the kitchen and staff new exactly what had to come out and when so there was no excuse for the ridiculously long time it took to get the food out on each table. The quality of the food was extremely poor. The most popular choice was the steak burger which was dry as anything in a plain white bun, an attempt at a side salad with no dressing and a few chips that looked like they had been cooked 2 hours earlier and left warming somewhere. Everyone requested either ketchup or mayo to try and make the meal at least edible which eventually turned up after 20 minutes when everyone had near enough finished their meal. The pan fried fish option was served with an undercooked risotto that was still crunchy and a side salad that was brown on the edges. The only redeeming option it seemed like was the chicken. The service was extremely poor and I put the blame squarely at the management for a complete lack of training and understaffing which is unforgivable when they already knew how many they had to feed that night. Also both bars at the clubhouse and the main hotel bar had only one bartender and at the busiest time after everyone had come off the course there was at sometimes 3 or 4 deep queuing at the bar. Overall, although the rooms were ok everything else was spoilt by the hotel managements cost cutting in the areas of staff training and allocation of staff numbers which I communicated to the actual manager that evening. We wouldn't book this venue again.

6 / 10

Rooms at the Abbey where large and very comfortable. But we did have a upgrade to superior rooms. Overall the the hotel was very good but will soon be in need of a major facelift. The most disappointing thing was the lack of staff running the bars. On or first day the sports bar only had Boddingtons on draught,all the other draught beers where not available and we had to make a trip to the restaurant bar to get the likes of lager or Guinness. Food was very good,both dinner and breakfast.

8 / 10

All 8 member's of the party thoroughly enjoyed themselves, all agreeing that it was very good value for money. Hotel was clean and tidy, and food in the evening was very good.

6 / 10

We visited purely for the golf, so didn't use the spa facilities - which I guess helps to gain the star rating. The 1st floor rooms have dormer windows, and you need to watch your head! Hotel and catering staff were polite, but mainly inexperienced, which led to a few hiccups in billing, etc. However, a pleasant short trip.

8 / 10

24 of us had 2 rounds of golf on a very nice course would def go back and play it again. Evening meal was nice but portions where small. We had a few large fellows who like there food. Staff where very helpful and accommodating.

4 / 10