Home

Forest of Arden

Thumbnail Forest of Arden Marriott Hotel and Country Club, Warwickshire, England Thumbnail Forest of Arden Marriott Hotel and Country Club, Warwickshire, England
Thumbnail Forest of Arden Marriott Hotel and Country Club, Warwickshire, England
+ 14 more photos and 1 video
Forest of Arden Marriott Hotel and Country Club, Warwickshire, England

In the heart of the West Midland’s glorious countryside awaits the Forest of Arden, a flagship venue in the UK.

This awesome golf resort is one of the most highly regarded in the country, thanks in large part to the two outstanding championship golf courses. Both courses, the Arden and Aylesford, were designed by the legendary Donald Steel, with the Arden being the headline course, having hosted the European Senior Masters three times.

This fantastic golf destination is found less than 30-minutes from Birmingham city centre, ideal for golfers throughout the UK, yet is surrounded by some 10,000 acres of countryside. The 4-star hotel maintains a high standard, with excellent customer service and facilities throughout. The luxurious Cedarwood Spa is a highlight, as is the delightful Fairway Bar & Grill.

Forest of Arden

Top Offers at Forest of Arden

We found 6 offers that match your search. If you can't see the package you want, simply call 0800 043 6644 and our Golf Travel Experts can help.

Book online

1 Night, 2 Rounds

  • Free Places for Groups
  • History Makers
  • Dinner, Bed and Breakfast
  • 1 round at Arden Course
  • 1 round at Aylesford Course
  • FREE! 12 TP5 Golf Balls (RRP £50) when you Book Online. Must use code HISTORY. (Groups 4+)

Book online

2 Nights, 3 Rounds

  • Free Places for Groups
  • History Makers
  • Dinner, Bed and Breakfast
  • 2 rounds at Aylesford Course
  • 1 round at Arden Course
  • FREE! 12 TP5 Golf Balls (RRP £50) when you Book Online. Must use code HISTORY. (Groups 4+)

Book online

1 Night, 1 Round

  • Free Places for Groups
  • History Makers
  • Dinner, Bed and Breakfast
  • 1 round at Aylesford Course
  • FREE! 12 TP5 Golf Balls (RRP £50) when you Book Online. Must use code HISTORY. (Groups 4+)

Book online

2 Nights, 2 Rounds

  • Free Places for Groups
  • History Makers
  • Dinner, Bed and Breakfast
  • 1 round at Arden Course
  • 1 round at Aylesford Course
  • FREE! 12 TP5 Golf Balls (RRP £50) when you Book Online. Must use code HISTORY. (Groups 4+)

2 Nights, 3 Rounds

  • Free Places for Groups
  • History Makers
  • Dinner, Bed and Breakfast
  • 1 round at Arden Course
  • 1 round at Aylesford Course
  • 1 round at Blackwell Golf Club

Book online

3 Nights, 4 Rounds

  • Free Places for Groups
  • History Makers
  • Dinner, Bed and Breakfast
  • 2 rounds at Arden Course
  • 2 rounds at Aylesford Course
  • FREE! 12 TP5 Golf Balls (RRP £50) when you Book Online. Must use code HISTORY. (Groups 4+)

Golf Courses at Forest of Arden

Arden Golf Course

The Championship Arden Course at the Forest of Arden Golf Club is one of the country's most established tournament layouts, having hosted the cream of the European Tour for the British Masters from 1997-1999 and in 2003, and the English Open between 1993-1997, from 2000-2002 and again in 2020 where the event changed its name to the Hero Open.

Scoring was often good during these professional events with low scoring totals achieved by Ian Woosnam (1993) and Per-Ulrik Johansson (1997) with 4-round scores of -19. Champions at Forest of Arden also include Colin Montgomerie (1994) and Darren Clarke (2000 & 2002) and Sam Horsfield in 2020 with an overall score of -18.

This is indicative of the quality of the course, which has some truly distinctive holes, especially the 18th, an exacting par-3. The layout suits golfers of all abilities and when stretched to its fullest, the Arden will measure 7,213 yards, demanding the absolute best in striking in order to score well. Should you manage to find the green in regulation, the outstanding putting surfaces will give you a good chance to convert. With the quality of the course it is easy to see why so many enjoy golf breaks at The Forest of Arden each year.

Course Information

Par 72
Designed by Donald Steel
Opened for play 1992
Previously hosted British Masters (1997-98, 2003-05)

Tees

Championship 7,213 yards SSS 73
White 6,707 yards SSS 73
Yellow 6,451 yards SSS 71
Red 5,654 yards SSS 72

Aylesford Golf Course

The Aylesford Resort Course at the Forest of Arden Golf Club is considerably shorter than its prestigious neighbour, but the expert attention of the greenkeepers ensures that it remains in equally immaculate condition. The Aylesford may be less than 6,000 yards, but underestimate it at your peril, as there are penalties to be paid for the wayward. This charming little course adds good variety to the Forest of Arden's repertoire, and emphasises the quality of a golf break at the resort.

Course Information

Par 69
Designed by Donald Steel
Opened for play 1992

Tees

White 5,809 yards SSS 68
Yellow 5,579 yards SSS 69
Red 5,068 yards SSS 69

Golf Facilities

In addition, the Forest of Arden Golf Club is home to a first class golf academy, where visitors can seek the guidance of one of the resident PGA professionals.

Alongside the two golf courses there is a 16 bay floodlit driving range with an extensive short game and bunker area including a separate putting green.

Accommodation at Forest of Arden

Although the golf courses may be the star turn at the Forest of Arden, the superb hotel should not be underestimated. With 214 rooms and unparalleled facilities and service, your golf holiday here will undoubtedly be a memorable one.

Despite being within a short distance of Birmingham, the NEC and the International Airport, the hotel is set amidst no less than 10,000 acres of Warwickshire's finest countryside. The spacious guest rooms are luxurious, as is expected from a 4-star hotel, and are furnished and decorated in a tasteful, contemporary style.

Food & Drink

Forest of Arden boasts two top-notch dining options for guests. The renowned Fairway Bar & Grill is an excellent dinner choice, featuring exquisite international cuisine prepared with fresh locally sourced ingredients. Guests can savor a traditional afternoon tea or indulge in a full English or continental breakfast in the mornings.

Zest offers a more laid-back dining experience with a variety of light dishes and snacks available all day, ideal for enjoying before or after a round of golf. The outdoor terrace provides a lovely setting for dining or enjoying a drink, while big screens throughout the property allow guests to catch up on their favorite sports events.

Leisure Facilities

The outstanding facilities make this a great choice for a leisure or spa break, while those who choose a golf break at the Forest of Arden will be rested and rejuvenated in the hotel, ready to tackle the superb courses once again.

The Cedarwood Spa centre at the Forest of Arden is a luxurious facility, offering an extensive variety of health and beauty therapy. Speciality treatments include body scrubs and wraps, facials, manicures, pedicures, massages and waxing. For the fitness-conscious, the leisure club has an excellent swimming pool, sauna, steam room and gymnasium, while there are also tennis courts, table tennis and croquet.

How to get to Forest of Arden

Forest of Arden is located 30 minutes from Birmingham City centre, just 10 minutes from both the NEC Complex and Birmingham Airport.

Address: Maxstoke Lane, Meriden, Birmingham, Warwickshire, CV7 7HR

Features

  • Jacuzzi
  • Croquet
  • Table Tennis
  • Tennis
  • Gymnasium
  • Beauty Salon
  • Sauna
  • Steam Room
  • Indoor Swimming Pool
  • Conference Facilities
  • Award Winning Restaurant
  • Private Dining
  • Family Rooms
  • Family Suites
  • Golf Buggies
  • Driving Range
  • Tuition

Forest of Arden Reviews

Overall rating: 8.4 / 10

Hotel reviews

8.6 8.6 / 10

Bar / Restaurant
8 / 10
Facilities
9.2 / 10
Location
9.2 / 10
Room comfort
8.8 / 10
Staff
8.8 / 10
Value for money
8.4 / 10

10 / 10

Everything was very easy but very good. Superb value

Jonathan Reviewed 19 Oct 2025

10 / 10

Staff were very accommodating unfortunately the golf was closed due to fog and cudnt get in the rooms till 4 pm so had five hour wait which was not great

chris Reviewed 15 Oct 2025

10 / 10

Fantastic experience at the Forest of Arden, despite challenges with their electricity supply they delivered brilliant customer service throughout and the golf course was brilliantly designed and looked after...would go back in a heartbeat and will return..thank you all for looking after us.

Wayne Reviewed 8 Oct 2025

10 / 10

Bar too expensive and

Anna Reviewed 7 Oct 2025

10 / 10

Hotel was lovely. All the staff were great.

Jamie Reviewed 7 Oct 2025

8 / 10

Excellent rooms and very attentive staff. Food good quality and plentiful. Trapped audience and bar prices were higher than expected but they took cash so please advise people. Also they take a £50 security charge on each room another thing not mentioned on the booking.

Paul Reviewed 7 Oct 2025

10 / 10

The Hotel & rooms are excellent, courses are quality. Only let down was the quality of evening food, breakfast was fine and plenty of selection

Colin Reviewed 7 Oct 2025

2 / 10

Douglas Reviewed 6 Oct 2025

10 / 10

Very pleasant stay at the Forest of Arden at the end of September - wonderful weather helped and the courses were in great condition. Perhaps the only disappointments for a group of 28 was a queue / delay checking in after golf (do think of a better way of doing this please) and the split service for dinner meaning a delay for half the group despite choosing options before playing golf. Other than that the staff were great, the welcome very good and the golf fantastic.

David Reviewed 5 Oct 2025

6 / 10

Hotel is looking a bit tired especially the en-suite bathrooms which have some mould on the tiles. The food in the restaurant was acceptable but portions were small. The bar prices were extortionate at £7.50 for beer and £18.00 for a glass of wine.

Barry Reviewed 1 Oct 2025

6 / 10

Room was ok. But the whole decor and ambience of the hotel is dated. The bar prices were extortionate. The staff were pleasant but lacking in knowledge about the facilities and procedures in the hotel often giving incorrect answers to our enquiries.

Guy Reviewed 18 Sep 2025

10 / 10

Rooms very comfortable and clean, evening meal and breakfast, both filling and nice

John Reviewed 16 Sep 2025

8 / 10

Hotel staff were friendly and very helpful, especially the restaurant staff. Food was nicely presented and very good. Room was clean and tidy, if a little sterile.

Wayne Reviewed 13 Sep 2025

8 / 10

It was incredibly busy on arrival with many golfers and many people staying. Golf took over 5 hours and there was no room in the bar area. Other than that, food was fine and service good. The hotel rooms could do with a makeover

Keith Reviewed 11 Sep 2025

10 / 10

Clean and tidy hotel. Evening meal and breakfast very good.

Peter Reviewed 9 Sep 2025

8 / 10

Hotel is a bit dated but it’s clean and our room was cleaned every day the drinks and food are expensive so it pays to be on a deal with YGT

Gary Reviewed 6 Sep 2025

8 / 10

Scott Reviewed 2 Sep 2025

8 / 10

Bobby Reviewed 2 Sep 2025

8 / 10

Rooms met our standards. Bar and restaurant were expensive as was golf shop. Facilities really good though

Alex Reviewed 30 Aug 2025

10 / 10

From check in to check out ALL went like clockwork,the staff were brilliant,the carvery evening meal and buffett breakfast were the BEST we have had on our weekends away!!.The hotel and Spa set up is FIRST CLASS. (we also got great weather !!). Great value for money

John Reviewed 26 Aug 2025

6 / 10

Hotel and spa feels very worn. Few problems on checking in and ordering dinner. At best food was average. Breakfast was good though.

Stanley Reviewed 26 Aug 2025

10 / 10

Excellent stay the checking in process was extremely easy and everything ran smoothly.

Simon Reviewed 21 Aug 2025

8 / 10

Jonathan Reviewed 21 Aug 2025

10 / 10

Everything was so easy and relaxed big thanks to john at your golf travel for organising our trip ,well done all

Chris Reviewed 20 Aug 2025

10 / 10

Spacious comfortable accommodation

Gary Reviewed 16 Aug 2025

8 / 10

Nice busy hotel - quality was good and staff really great. My only issue was the cost of the single room taking into account that there was only one for breakfast and evening meal and of course just one for golf (4 rounds) I just felt the surcharge was high extra £156 3 nights.

James Reviewed 14 Aug 2025

10 / 10

Room was clean and spacious, and had a good shower

Paul Reviewed 13 Aug 2025

6 / 10

The whole place is looking dated and in need of a refurb.

Ruth Reviewed 13 Aug 2025

8 / 10

We up graded our room to a king deluxe, it wasn’t the largest of rooms and it was still quite basic, we did have a fan in the room which we were very grateful for, if not it would have been very stuffy. The room was clean and the bed was comfortable.

Melanie Reviewed 12 Aug 2025

10 / 10

The beer and wine is very expensive. Staff are very good.

Ian Reviewed 12 Aug 2025

10 / 10

Matt Reviewed 10 Aug 2025

10 / 10

Excellent resort. Would recommend for a 1 or 2 night stay golf break.

Craig Reviewed 30 Jul 2025

10 / 10

Albatross Reviewed 30 Jul 2025

8 / 10

Great room and well worth the money

Mike Reviewed 22 Jul 2025

6 / 10

The hotel is nice to look at from the outside but dated internally. The staff are friendly enough, just not enough of them especially in the restaurant and bars. The pro shop has some great staff. The rooms do not have air conditioning but come with a small fan. They feel tired but are fine overall. The restaurant is crowded and again no air conditioning. Staff friendly but reactive rather than proactive. No one asks if you want something, or if everything is ok, you have to find someone to get what you want. Food from the buffet is limited. We chose a la carte which was very good though waited a long time for it to be served. Not sure id return. Only saving grace is the Arden golf course. Wouldn’t play Aylesford at this time

Richard Reviewed 16 Jul 2025

6 / 10

No bar fridge, safe, or extractor fan in bathroom. Drinks overpriced.

Susan Reviewed 12 Jul 2025

8 / 10

Very good without being brilliant. Allowed us to swap out evening meal for a lunch which was nice. Can’t think of anything to complain about but wasn’t blown away by anything either.

Robert Reviewed 9 Jul 2025

10 / 10

Fantastic break away. Highly recommend

Alex Reviewed 8 Jul 2025

8 / 10

It was dated. Staff are superb. The food is average.

Robert Reviewed 6 Jul 2025

10 / 10

Fantastic golf course

David Reviewed 30 Jun 2025

8 / 10

Drinks at the bars were expensive

Andre Reviewed 25 Jun 2025

6 / 10

Looking run down needs money spent on it. Staff were good . Course’s in poor condition. Greens diseased and around the greens were patchy

Harvey Reviewed 25 Jun 2025

8 / 10

Just an overnight stay and two days golf for us. Great staff, facilities, accommodation and good food. High drinks charges and no air con on in the bar on a very hot and humid night. Our tee times of 11.00 am and 2.00pm were too late, I’d be sure to get better morning times next time.

John Reviewed 25 Jun 2025

6 / 10

I have stayed at the Forest of Arden in the past but the rooms are very dated, no usb ports, no fridge so very basic. Trying to sort out the resort credit was difficult. Food was very basic for the evening buffet style with little choice. The pro shop however was excellent.

Colin Reviewed 23 Jun 2025

10 / 10

The hotel was very nice and well maintained. The hotel room was very nice and the bed was very comfortable very important after 18 holes to be well rested for the next round.

Alan Reviewed 14 Jun 2025

8 / 10

Food was excellent and the staff were very friendly on every department

Ian Reviewed 11 Jun 2025

6 / 10

This is the first time I have stayed since 2007 and it was sad that the place has been so run down. It looks as if they have struggled financially as the rooms haven't been modernised and the swimming pool was very tired. The food was very good and the idea of doing a carvery when you have that many people was certainly a good idea. It meant we could eat when we wanted to and didn't have to wait for service.

Paul Reviewed 3 Jun 2025

8 / 10

Rooms look a little tired and need refreshing but still comfortable. Staff helpful. Drinks at bar expensive and bottles of wine ridiculously expensive.

Michael Reviewed 27 May 2025

8 / 10

Good place to stay nice and clean drinks overpriced not suprised really.

Robert Reviewed 27 May 2025

6 / 10

Mess up with the check in which took over an hour to resolve (this issue arose from a fault from booking agent) staff seemed untrained and reluctant to help, the bar had no gas so every drink was completely flat and were just trickling out of the pumps, meaning it was taking so long to get served, the drink prices were obscene, especially for the quality and service levels, the food was a carvery which was stale and tasteless, never saw a member of staff to explain or check in with us, take drink orders etc. hotel itself was lovely and comfortable.

James Reviewed 14 May 2025

6 / 10

Very expensive bar. Not the best choice of food on menu. Rooms need a bit of tlc

Gary Reviewed 14 May 2025

10 / 10

A lovely setting and you couldn’t ask for more from the stall. It was my partner’s 00 birthday, so it was a surprise location and her family had arranged an evening birthday celebration her nephew and partner had flown over from Canada to be there.

Michael Reviewed 14 May 2025

10 / 10

The hotel was very well presented, the staff were very friendly and helpful.Would definitely stay here again.

Philip Reviewed 13 May 2025

8 / 10

Great hotel and staff... All good many thanks

Ian Reviewed 12 May 2025

6 / 10

Rooms for generally too hot with no air conditioning. Food in fine dining restaurant was expensive and certainly not of high quality. Food from "allowance menu" was Ok and quite good value. Drinks were expensive. Staff helpful although sometimes bars were under-staffed to cope with number of guests.

John Peter Reviewed 2 May 2025

8 / 10

Philip Reviewed 1 May 2025

8 / 10

Some parts could do with tarting up a bit but overall polite staff clean bedrooms decent food. Drinks incl wine a bit pricey but as expected sadly at venues generally.

Michael Reviewed 1 May 2025

10 / 10

I love staying here. Excellent hotel, great food and really helpful staff, especially in the restaurant. Some bad behaviour from other guests attending a wedding but the hotel itself was excellent. A great couple of days!

Graham Reviewed 30 Apr 2025

10 / 10

Great break away

Dan Reviewed 30 Apr 2025

8 / 10

Very good hotel

Robert Reviewed 29 Apr 2025

8 / 10

Great buffet meal with choice and quality All staff super helpful Lovely place to stay

Sharon Reviewed 29 Apr 2025

8 / 10

Daniel Reviewed 26 Apr 2025

8 / 10

The stay was pleasant with no issues but the rooms could be better !

Vijay Reviewed 23 Apr 2025

10 / 10

Jamie Reviewed 22 Apr 2025

8 / 10

excellent time had by all, fairly local to us and surprisingly a first time for us- it won’t be the last

John Reviewed 18 Apr 2025

8 / 10

My 6 th visit,last time about 5 years age,could do with refurbishing in parts

Jon Reviewed 16 Apr 2025

8 / 10

Hotel is in a great location, but starting to look tired since changing from a Marriott brand. Food was expensive, £21 for a burger and chips!

Russell Reviewed 15 Apr 2025

6 / 10

Robbie Reviewed 15 Apr 2025

8 / 10

Lovely large comfortable room with large bathroom and smart tv.

George Reviewed 15 Apr 2025

10 / 10

Great place to play golf

Robert Reviewed 15 Apr 2025

8 / 10

Connor Reviewed 15 Apr 2025

10 / 10

DB&B and 2 rounds of golf on excellent courses. Staff very welcoming and friendly. Excellent facilities in the hotel.

Glenn Reviewed 3 Apr 2025

8 / 10

Accommodation was brilliant, both golf courses were in excellent condition, greens in particular,, thanks for a great weekend

Terrance Reviewed 31 Mar 2025

10 / 10

Lovely hotel and great surroundings. Room clean and staff all friendly

Kelvin Reviewed 31 Mar 2025

8 / 10

Lovely course, fantastic back 9!

Sam Reviewed 28 Mar 2025

8 / 10

Nigel Reviewed 26 Mar 2025

8 / 10

Jonathan Reviewed 23 Mar 2025

2 / 10

The hotel was very tried and unloved. Paint peeling off the walls, wooden door frames half falling of the walls. Hotel staff were very friendly but the food was very disappointing. The hotel staff were leaderless, it was obvious there was no manager/s on site and the staff were useless although very friendly. The car park was full of potholes, the whole car park was a mess. If I knew I would have driven there in my 4x4 as this is what the car park is more suited to.

David Reviewed 23 Mar 2025

8 / 10

Tom Reviewed 10 Mar 2025

10 / 10

Great weekend, great value, good golf and package. Spa facilities not the highest luxury but still enjoyable

Paul Reviewed 8 Mar 2025

8 / 10

All you need for a one nigh stay, located on the golf course with all the amenities. Dinner was underwhelming but the breakfast made up for it

Mason Reviewed 3 Mar 2025

8 / 10

Very enjoyable

Mark Reviewed 3 Dec 2024

8 / 10

We had a nice stay it’s a bit run down and of need of a tidy up.

Matthew Reviewed 1 Dec 2024

10 / 10

The room was clean, comfortable bed. The staff in the Restaurant were a pure joy, a friendly smile and extremely efficient, the Reception team also dealt with our requests immediately. Overall we had a lovely break and will return.

Jacqui Reviewed 9 Nov 2024

10 / 10

Sam Reviewed 4 Nov 2024

10 / 10

Very nice hotel. Had issue with room and there was no hesitation in moving me. Great reception staff and bar staff. Food was delay, both dinner and breakfast.

Simon Reviewed 24 Oct 2024

10 / 10

James Reviewed 22 Oct 2024

10 / 10

Grant Reviewed 21 Oct 2024

10 / 10

Great hotel , facilities and staff Could be a better experience

Mike Reviewed 15 Oct 2024

10 / 10

All excellent. Bar lost access to systems Sunday night; so couldn’t sell drinks!

Graham Reviewed 15 Oct 2024

8 / 10

Lovely room and enjoyable stay

Stuart Reviewed 9 Oct 2024

10 / 10

We’ve been here a few times and this year, maybe because we had the weather the quality was outstanding

Steve Reviewed 17 Sep 2024

8 / 10

Bedrooms were good and beds comfortable - bars are very expensive (£4 for a coffee) and the efficiency of the barstaff is pretty poor. Waiting staff were good but a bit more of a smile and a good morning at the restaurant front desk wouldn't have gone amiss.

Graham Reviewed 16 Sep 2024

8 / 10

Have a nice time in the hotel food was good so was the service rooms were comfortable

Michael Reviewed 16 Sep 2024

8 / 10

Very pleasant, comfortable, food quality good

Colin Reviewed 27 Aug 2024

8 / 10

Paul Reviewed 20 Aug 2024

10 / 10

The hotel was very nice, the rooms were clean and comfortable whilst there was a wide selection of good food

Darren Reviewed 20 Aug 2024

10 / 10

EXCELLENT AS PEVIOUS YEARS. HOWEVER THE FOOD THIS YEAR I WOULD SCORE 4 OUT OF 5.

John Reviewed 16 Aug 2024

10 / 10

All round very good but the bars need more staff and to be made bigger

Phil Reviewed 13 Aug 2024

10 / 10

Very comfortable room - restaurant food excellent.

Geoff Reviewed 11 Aug 2024

8 / 10

Hotel is absolutely fine albeit showing its age a little to be honest room that I was in is crying out for a makeover as far as bathroom was concerned . Bed was very comfy though.

Kerry Reviewed 8 Aug 2024

10 / 10

Eddie Reviewed 6 Aug 2024

10 / 10

Hotel staff were efficient except a mix up on the last day on timing. Tgee wed Hotel was clean but looked tired and in need of refurbishment

David Reviewed 27 Jul 2024

10 / 10

We thoroughly enjoyed our stay at the hotel and would definitely go back

Paul Reviewed 25 Jul 2024

10 / 10

James Reviewed 14 Jul 2024

10 / 10

Totally geared up for golfers. Staff were so friendly, the food in the restaurant (buffet & carvery) was excellent, eat as much as you like! Only issues were a) sometimes long waits for drinks at the Zest Bar; b) noisy corridors/doors banging in the hotel

Dave Reviewed 9 Jul 2024

8 / 10

Fantastic stay. The Forest of Arden had all the facilities we needed for our overnight stay and play. The food was fantastic and the Zest bar had a great vibe for a few beers after the round!

Chris Reviewed 9 Jul 2024

10 / 10

Excellent food very good drink over priced other than that a great two days

Tony Reviewed 2 Jul 2024

8 / 10

James Reviewed 11 Jun 2024

10 / 10

Really enjoyed our stay, everyone thought the hotel was excellent, except for the prices in the hotel bar. £7.50 for a can of zero Guinness!!!

Stephen Reviewed 11 Jun 2024

10 / 10

Let’s keep it simple. Fantastic

Keith Reviewed 10 Jun 2024

10 / 10

Jamie Reviewed 9 Jun 2024

6 / 10

Hotel needs to be renovated . Staff in bar restaurant good reception staff very poor

David Reviewed 31 May 2024

10 / 10

Ideal hotel for what we needed. Comfy beds and good selection of food choice in the evening and breakfast.

Scott Reviewed 29 May 2024

10 / 10

Fantastic stay at this hotel with great bars showing sport to enjoy a post round drink with friends.

Sam Reviewed 21 May 2024

8 / 10

Bathroom decor tired and would benefit from a walk in shower. Bar hrs very limited unless pre paying. Reception told us the boxing would be shown on our Saturday night but it was not.

Stuart Reviewed 20 May 2024

6 / 10

Hotel was ok - however evening buffet meal was extremely poor. Meat overcooked and dry with no kind of saucing, very limited choice of vegetables and carbs. Breakfast was better.

Andrew Reviewed 13 May 2024

10 / 10

We were very well looked after throughout our stay. Attentive staff, good food and great selection of drinks. Even when they ran out of roast beef at the carvery, they cooked us some steaks instead. Top class!!!

Brendan Reviewed 13 May 2024

10 / 10

Group of 12 for 2 night stay 3 rounds of golf, not one complaint from anyone. Everything went to plan, staff, where helpful, polite and professional,food was excellent and the rooms clean,tidy and comfortable.We can't wait to go back.

Ian Reviewed 7 May 2024

10 / 10

Nigel Reviewed 7 May 2024

6 / 10

The rooms were of a good standard but a little tired. The food was a very good standard and the beef was a stand out on the evening meal. Found the bar to be completely understaffed like it was a few years ago when we last visited. Lots of large groups waiting ages to get their drinks. Our group of 18 had a 2:30 tee time on the Sunday and upon checking the hotel our table booked for 7:30. How is this possible when the last group didn’t tee off until 3:10 absolutely ridiculous. They told us the restaurant closed at 9. Our last group didn’t walk in until 8:30 and had an absolute rush eating their meal. There were no seats in the bar area as it was completely full so we sat at our table a little longer but were quickly moved on at just after nine as the staff said they needed to get the table ready for breakfast. We’re did they expect us to sit having a group of 18?

Simon Reviewed 7 May 2024

10 / 10

Phillip Reviewed 22 Apr 2024

8 / 10

We didn't check-in until between 1830 & 1900 having played golf elsewhere that afternoon due to Aylesford course being closed. Team had all the paperwork ready and process was completed quickly. Rooms were nice but a bit dated - could probably do with being updated/refurbed. Didn't really use any of the facilities as our stay was so short. Bar was good but expensive (typical hotel bar); buffet dinner was good with decent range of food available; and breakfast in the morning was good.

Keith Reviewed 8 Apr 2024

8 / 10

Really enjoyable weekend at a great facility

David Reviewed 8 Apr 2024

6 / 10

We felt it was ok…

Tom Reviewed 8 Apr 2024

10 / 10

Fantastic trip and a great hotel and course

Adam Reviewed 26 Mar 2024

10 / 10

Steven Reviewed 18 Mar 2024

6 / 10

Hotel was showing its age. Needs an update in areas. Drinks a little overpriced.

Duncan Reviewed 6 Mar 2024

8 / 10

Accommodation was good, staff were excellent - especially in the restaurants. Food was of a high quality. The only draw back was the cost of drinks in the hotel bars - everything else was excellent

Ben Reviewed 28 Jan 2024

10 / 10

Michael Reviewed 28 Nov 2023

10 / 10

Amazing value and very welcoming, great restaurant and staff.would use again

Gavin Reviewed 27 Nov 2023

8 / 10

Staff really friendly and good food

Wayne Reviewed 6 Nov 2023

10 / 10

Nigel Reviewed 31 Oct 2023

10 / 10

You couldn't fault it everything was what you wanted.

Anthony Reviewed 21 Oct 2023

10 / 10

Hotel was excellent…

Jarrod Reviewed 17 Oct 2023

10 / 10

Tremendous couple of days spent at the Forest of Arden complex. Facilities outstanding and staff more than happy to ensure our experience was and extremely good one. Whether Bar or restaurant service staff ensured we were catered for. Meals were very good and did not disappoint with a good variety of choice.

David Reviewed 12 Oct 2023

10 / 10

Lovely hotel, excellent food, bar and staff. Good clean spa. Highly recommend.

Andy Reviewed 10 Oct 2023

8 / 10

Rooms a bit tired, shower was just about ok, room was clean and beds comfortable. Food was excellent and plentiful, could have as much as you want from the self service buffet and carvery, breakfast was also good. Used the spa which was good, decent pool, good steam room and sauna. Golfers bar was great, good beer and atmosphere, managed to catch last hour or so of Ryder cup, also main bar very good.So would definitely stay again.

Kevan Reviewed 4 Oct 2023

8 / 10

Menu was limited in the evening, but overall good experience.

Louise Reviewed 30 Sep 2023

8 / 10

Nice room but needing a bit of TLC, desk chair in a terrible state, the evening carvery was excellent and one of the best breakfast experiences I've had in a long while.

Paul Reviewed 26 Sep 2023

10 / 10

Rooms very clean and comfy

Michael Reviewed 23 Sep 2023

8 / 10

Rooms were clean and comfortable. Facilities were adequate but no entertainment in the evenings other than restaurant and bars. Drinks rather expensive especially the wine. We had an issue with pricing as bar menus had different prices to the restaurant menu. All sorted out satisfactorily (eventually) with the catering manager.

Richard Reviewed 22 Sep 2023

8 / 10

Hotel stay overall was very good with great service particularly in the restaurant. Only marked down on value due to drinks pricing - £7.50 for a Guinness - really?

David Reviewed 21 Sep 2023

6 / 10

The staff were very helpful and polite. Returning after 20 years, we found the rooms and public areas looking slightly dated, quite comfortable nevertheless.

Peter Reviewed 9 Sep 2023

10 / 10

James Reviewed 6 Sep 2023

4 / 10

We were told that we did not have a meal included by a member of staff when we arrived. We then paid for 3 burgers each and found out later that evening that we had a table booked in another restaurant even though we had not arranged a time. Really disappointing as one of our group was trying to minimise spend and we had to chip in for his meal which caused a bit of embarrassment.

Luke Reviewed 28 Aug 2023

10 / 10

Great hotel for a golf break! Highly recommended!

Mark Reviewed 20 Aug 2023

10 / 10

Great stay fantastic golf courses will definitely be back

Craig Reviewed 19 Aug 2023

8 / 10

Staff were excellent very helpful and cheery. Beds were fine, room could have been better ventilated. Food was very good.

Simon Reviewed 17 Aug 2023

10 / 10

Paul Reviewed 17 Aug 2023

10 / 10

Great facilities, good food, easy to access well organised, no delays!

Steve Reviewed 16 Aug 2023

10 / 10

Very happy with the staff and cleanliness of all the facilities

Terry Reviewed 16 Aug 2023

2 / 10

The hotel is looking very dated now. The rooms were very poor (no fridge, air con or fan) The bathroom was really bad with lots of sealant applied to try and hide / repair the damage over the years. Really needs some investment and re vamping.

Joseph Reviewed 16 Aug 2023

10 / 10

Great value. Comfortable

Nick Reviewed 8 Aug 2023

6 / 10

Two rounds of golf and an overnight stay with my three sons. Played the aylesford which is blighted by it's proximity to a motorway and the noise really got in my head. We went to check in and were informed we had booked doubles when of course we had booked twins. No proper apology or explanation, three staff just huddled round a computer, communication made difficult by a noisy wedding party. Eventually they found a couple of rooms, one decent but mine sub Travelodge standard. Went back to reception, no joy. The room was next to an accommodation entrance door and the room window opened onto the main entrance to the hotel. It was 01.30 before it was quiet enough to sleep. The beds were the narrowest I've seen in a while and the room became unbearably hot with no air con in the bedrooms. Compound this with thick duvets (take the duvets out and use the covers) and a window that only opened 3", I could not have slept in the room a second night. There is a golfers bar which was very noisy. For a bit of entertainment watch the guys buying big rounds when they're told the cost. Guinness £7.50. There is no local cask beer just big brands. Highlight was dinner, a very decent carvery with excellent sirloin of beef. My sons did it justice. I would have found the Arden challenging when I was single figures but we managed a couple of birdies and it came down to the final hole. Quieter than the shorter course so overall a result. With so many holiday golfers it was very slow, mercifully the group in front let us through. Would I go back? I'd have to think about it.

Gavin Reviewed 2 Aug 2023

10 / 10

Wow what a great place to stay

Dave Reviewed 29 Jul 2023

8 / 10

We had a great stay and enjoyed the three days we were there, the on,y issue was the food onMonday night where we came to the restaurant at 8.15 to be told we had to pick food from a set menu with some food having a extra charge of £12. The food then took over 2 hours to be served the 3 courses finishing around 10.45 as nice as the staff were this puta taint on what was a great few days all the other food was great. They did waive the extra costs once we complained about the poor service.

Wayne Reviewed 27 Jul 2023

6 / 10

An under par restaurant and bar lets down a nice hotel, good staff and comfortable rooms Against a context of this hotel being 90% blokes on golf packages -So First the bad bit- the main restaurant menu was pretty well the same as the spikes bar with a couple of steaks added. Why the main restaurant isn't a proper menu is odd. They offer only 4 red wines and the best one was sold out (wine never goes off so ???) It was packed and feels like a 3* In the bar they had run out of the 2 main lagers and it was only a Monday. To make up for that the staff were good (but clearly used to aplogising for senior management poor decisions) The rooms are good (no A/C) and beds very comfortable.

Ian Reviewed 26 Jul 2023

10 / 10

Front desk staff amazing could not do enough for us!!

Steve Reviewed 21 Jul 2023

8 / 10

Rooms were OK ,but nothing special. When we arrived we were told we would be on the ground floor but have to wait untill after 3pm, as were were playing at 2 it was not going to be problem, however at 6 when we returned we were given rooms on the 1st floor and the furthers from the reception you could get.Food was ok but also not special, and the price of a bottle of white wine £41. bit step. Staff helpful and polite great .

Brian Reviewed 18 Jul 2023

10 / 10

Stayed here many times and hotel is consistently good. Would recommend the hotel.

Rob Reviewed 18 Jul 2023

10 / 10

Excellent, staff very good and helpful. Bars gave a good choice of food and drink. Only gripe- no air-con in rooms

Simon Reviewed 24 Jun 2023

6 / 10

Very disappointed having visited last year. It was very busy and only having one bar open after 10pm it was extremely uncomfortable with not room for everyone to be seated. The lack of air conditioning was very bad. On the first evening my party of 8 were allocated a table and service was fine but the second night we arrived to find we had no booking and tables had. to be rearranged to fit us in which wàs not acceptable. There seemed to be difficulty with my booking as reception couldn't trace booking for 8 at first. Also the pro shop had no pre booking for 2 buggies although they sorted this out but had there been no buggie two of my party would not have been able to play so it was unsettling at first. Also I was not informed that buggie price had been increased to £45 increased as it was £ 40 when l made booking and I feel this is excessive .informed . I will not be returning or recommending to others

Tony Reviewed 14 Jun 2023

10 / 10

We had a fabulous time at the hotel. Staff and rooms were great. Staff very friendly and accommodating except for pro shop staff who didn't make any effort to be friendly. We went in the shop and were looking for ladies attire. After 10 minutes of looking we asked the 3 members of staff (who were all heads down engrossed in their laptops etc) One staff member said they didn't stock ladies wear. The other 2 staff didn't even look up) they could have easily apologised and just had a chat with us. The shop was empty. We hired a buggy and returned the key which was just a formality. Unfriendly. They could have made an effort to be NICE.

John Reviewed 14 Jun 2023

8 / 10

Dinner was rushed but rest of the service were good

Martyn Reviewed 12 Jun 2023

8 / 10

The hotel and staff were excellent. This was by far our best golf break.

Michael Reviewed 10 Jun 2023

8 / 10

Simon Reviewed 5 Jun 2023

8 / 10

The hotel is well presented and maintained. The grounds are excellent and well tended. The staff were exceptional, pleasant , helpful and courteous. The bars and restaurants were very good and the food spot on. The drinks were a little on the pricey side.

Jack Reviewed 29 May 2023

8 / 10

Acceptable

John Reviewed 26 May 2023

8 / 10

Amazing excellent service from all staff despite the fact that the hotels was totally full

John Reviewed 19 May 2023

10 / 10

Great stay. Good courses, friendly staff. Buffet dinner was a little different than usual for Marriotts - would have expected an a la carte menu but no great problem.

Glenn Reviewed 11 May 2023

8 / 10

Excellent

Mark Reviewed 9 May 2023

8 / 10

Staff & food were excellent - we were a party of 32 and we were all well catered for - we have a quiz in the evening and we were given a designated space out of everyone's way - bit of a delay at the bar but a lot of ppl and could of done with 1 more tbh - staff were already working flat out.

Paul Reviewed 1 May 2023

10 / 10

Great hotel with very friendly and helpful staff. Good was really good and good value for money, genuinely the best onion rings I’ve ever tasted. Room great size and impressed to get a double bed to myself when sharing a room. Pool, sauna and steam room also very good. Highly recommend a stay here for all purposes, golf or leisure.

Joe Reviewed 1 May 2023

10 / 10

Could not fault anything Staff very friendly and helpful

Terence Reviewed 16 Apr 2023

10 / 10

First class hotel with excellent facilities. The quality of food both breakfast and dinner were very good. All the staff were lovely and very accommodating and smiling.

Paul Reviewed 15 Apr 2023

8 / 10

Simon Reviewed 11 Apr 2023

10 / 10

Jamie Reviewed 2 Apr 2023

8 / 10

The hotel is clean and the facilities are excellent. The rooms are a good size and beds are very comfortable. We had a twin room and the beds were a good size. The hotel was very busy, due to the numbers of guests attending functions, conferences and golfers. The buffet for both dinner and breakfast was excellent and well prepared.

Clint Reviewed 28 Mar 2023

8 / 10

Hotel fine - food was good, staff very friendly and attentive

James Reviewed 27 Mar 2023

10 / 10

Could not fault the help and support from the Reception staff. Got us all booked in early and very friendly and accommodating. Bar staff were efficient but not as friendly.

John Reviewed 26 Mar 2023

8 / 10

Nice stay in the hotel.... Room was very hot on arrival but quickly sorted

Shaun Reviewed 20 Mar 2023

8 / 10

Lovely hotel and location. Looked a little tired in places. Found loads of discarded cups/etc whilst walking around the hotel which looked unsightly. More of a problem with guests being lazy rather than fault of Hotel.

Kevin Reviewed 22 Feb 2023

8 / 10

Hotel fabric was looking a little dated and worn when walking through corridor to rooms. But the room was very clean and welcoming. Staff within the Hotel were lovely and always helpful.

Mark Reviewed 16 Feb 2023

8 / 10

Mostly very good price of drinks not great and supplement for steak was unreasonable

Eddie Reviewed 28 Nov 2022

10 / 10

Only 1 issue. Restaurant staff not very efficient with taking orders or laying tables up properly. And bar lady not very proficient in making up drinks orders.

Brian Reviewed 15 Nov 2022

10 / 10

Clive Reviewed 9 Nov 2022

8 / 10

What really stood out was the friendliness of the staff. From the front of house staff on our arrival, to the pro shop staff, the starter and the bar and restaurant staff. It just made our stay so comfortable. We really enjoyed the Carvery on Sunday night. We will be back.

Neil Reviewed 8 Nov 2022

6 / 10

Communal areas of the accommodation is fairly dated but the rooms are large and comfortable. The staff were average and although not too busy during our visit they seemed stretched, especially in the restaurant. The Dinner included in the package was very limited and most options required a supplement to be paid, for what was received the extra costs were extortionate as were the prices of drinks! The driving range and practice areas are ideal for the size of resort with a well stocked Pro shop.

Andy Reviewed 2 Nov 2022

8 / 10

All excellent and only slight disappointment was the evening meal…a carvery which just did not work for us. Staff really welcoming and helpful.

Jennifer Reviewed 1 Nov 2022

10 / 10

Staff and quality of service, food and rooms was excellent. I would strongly recommend this Hotel to anyone.

Raymond Reviewed 21 Oct 2022

10 / 10

Two double beds per room was a bonus

Jim Reviewed 20 Oct 2022

6 / 10

We went as 2 couples for a 50th birthday gift for my brother. 2 golfers and 2 non golfers to use the spa facilities. On booking in at 10:30am, the non golfers were advised that they had no access till their robes as they were in the rooms, which we only available at 4pm, which meant the non golfers had to attend the spa and their treatments in their own clothing. The non golfers went to the spa and found half of the relatively small pool roped off for children swimming lessons, which were non stop throughout the day and were still ongoing at 5:30 pm when the golfers visited the spa. The steam room was open and very good, but the sauna was closed. There also appeared to be some maintenance work going on at the time. There were only about 8 beds around the pool, the majority of which were being used by parents watching their children at the swimming lessons. When we accessed our rooms at 4pm, no robes in the room. A call to reception was made to request the robes as there were more treatments booked within the hour. Those robes did not arrive, so we had to attend reception ourselves for the robes. The evening meal was fine. The food and service were good. However, the management do not appreciate the difference between a group of 12 or 24 golfers and couples visiting the restaurant for more intimate meal. There are 3 area in the restaurant. One was not used, a larger golf group in one section and the main restaurant was a mix of groups and couples. The room was noisy and it was difficult to hear conversations at our table at times. We won’t be rushing back. As an aside, I was impressed that Tom from yourgolftravel.com (who were our booking agents) phoned me on my return to enquire about our experience. That is good customer service and I will use yourgolftravel again. I have relayed my comments to him.

Alan Reviewed 12 Oct 2022

8 / 10

All ok, food is a buffet but good quality. Bar isn’t massive but good service and rooms are ok, clean etc.

Charles Reviewed 8 Oct 2022

10 / 10

excellent food, all staff very polite and helpful. lovely pool and sauna.

Steven Reviewed 6 Oct 2022

10 / 10

Easy check in and out restaurant food good quality staff excellent.

Neil Reviewed 6 Oct 2022

10 / 10

Fantastic weekend lovely resort with outstanding food. Staff very friendly and courses amazing 👏

Andre Reviewed 5 Oct 2022

10 / 10

A fantastic golf break. Everything went very smoothly the staff very attentive and nothing to much trouble including the starter st courses who ran it so efficiently that we got off earlier.On personal note room was to warm.Highly recommend.

Tony Reviewed 4 Oct 2022

4 / 10

Very disappointing stay Hotel very tired and need of upgrade, exceptionally busy, beds uncomfortable and bathrooms need refurbishment. Because of a conference had to eat in the Golf Bar, not the restaurant and we’re only offered bar menu, very apologetic, we complained and received a free drink, and a three course option at no extra cost, will never go again

Alan Reviewed 23 Sep 2022

8 / 10

Dan Reviewed 23 Sep 2022

10 / 10

Overall a veru good experience and would certainly book again. The buffet's for evening meal were very good

John Reviewed 19 Sep 2022

8 / 10

Rooms were of good standard and clean. Tea and coffee facilities in room and were 're stocked daily . Only problem with our room was the fact it was near and entry door which did not have self closing and banged every time someone went through it .

Sally Reviewed 16 Sep 2022

10 / 10

Excellent food, stayed one night, had buffet roast for dinner and buffet for breakfast. Lots to choose from and all very good

Mike Reviewed 14 Sep 2022

6 / 10

The hotel is a mixture; the bars and foyer are all nice but the rooms could do with a refresh. The bathrooms in particular don't look like they've been touched for many years and the sprinkler in our room was covered in cobwebs. The evening meal was a nice change to the usual golf fayre - a well stocked buffet with plenty of Indian food.

Michael Reviewed 13 Sep 2022

6 / 10

Overall impression of the hotel and facilities, good. Room is very comfortable, clean and tidy. As is always the case with this type of venue, drinks overpriced. After an initial hiccup i.e. delay in ordering drinks and food in the restaurant the staff and the service were excellent. Good selection of food for a cold breakfast, unfortunately the self service buffet hot side was generally just about warm enough.

John Reviewed 5 Sep 2022

10 / 10

Great food and bars, no aircon in the room is my only criticism but comfortable beds

Gareth Reviewed 31 Aug 2022

10 / 10

Excellant, we were very well looked after.

Ved Reviewed 26 Aug 2022

10 / 10

All good. Excellent buffet dinner and breakfast.

Geoff Reviewed 26 Aug 2022

10 / 10

First class.

Duncan Reviewed 24 Aug 2022

8 / 10

My only criticism was trying to get hold of the golf club. I rang at least 20 times to organise a buggy and no one ever answers the phone. Ended up ringing the spa and they went round to the golf club for me!!

Sally Reviewed 24 Aug 2022

10 / 10

Fantastic, we had a great time and the food with top class, cant wait to go back!

Tony Reviewed 23 Aug 2022

8 / 10

The actual hotel was very good but there were reduced standards in the restaurant as compared with eight previous years. Menu seemed lacking in variety but that said steak was excellent. Coffee & Tea has previously been served at the table at Breakfast but now machine hot drinks. Clearly a sign of the times I guess but these are minor issues. Will be making a 9th trip next year.

John Reviewed 22 Aug 2022

8 / 10

Very good food, comfortable bed, friendly staff

Andrew Reviewed 21 Aug 2022

8 / 10

Eric Reviewed 13 Aug 2022

10 / 10

Alex Reviewed 6 Aug 2022

10 / 10

Everything was great at he hotel no issues and well looked after

Wayne Reviewed 28 Jul 2022

10 / 10

rooms great cleaned every day all you could ask for

Mick Reviewed 26 Jul 2022

8 / 10

Hotel accomodation fine long way to room 386 especially if you can't walk very well maybe I should have made it known to the hotel earlier. Very disappointed that you can't get hot meals at the bar jus prepared sandwiches in the cabinet no chips or proper salad staff restricted with small area to prepare coffee or serve drinks when buisy long wait ie 15 mins for a cappuccino. Pro shop very helpful as was the Starter at the tee. Dinner. Mains were all spicy dishes very nice but no choice of plain rice or coventionl dishes, steak omelets etc. One of my party had to make do with starters staff very good.

John Reviewed 15 Jul 2022

8 / 10

Hotel a little tired and needs some attention and also no free Wi-Fi in room

Paul Reviewed 8 Jul 2022

6 / 10

There was no hot water in any of our rooms on our stay

John Reviewed 8 Jul 2022

8 / 10

Buffet dinner worked really well. Excellent food.

Philip Reviewed 5 Jul 2022

8 / 10

Hotel and restaurant staff were excellent. Polite, professional and attentive

Mark Reviewed 5 Jul 2022

10 / 10

Great location very comfortable great choice in the restaurant and reasonably priced beers will come back again

Peter Reviewed 3 Jul 2022

10 / 10

Great venue, all the staff were helpful and very friendly. Both golf courses in great condition. And thanks to your team for dealing with all the booking changes we asked for.

Peter Reviewed 30 Jun 2022

8 / 10

Only criticism would be no air conditioning in the rooms, but the rest of the hotel from bars to the restaurant were excellent.

Mick Reviewed 23 Jun 2022

10 / 10

Hotel excellent, golf excellent, but food was outstanding 👍

John Reviewed 21 Jun 2022

10 / 10

The only blip, but not enough to take the overall rating down, was the service at the golfers bar was a bit slow. These staff seemed to lack experience or sufficient management oversight. The evening buffets were terrific and staff on top of their game.

Doug Reviewed 20 Jun 2022

10 / 10

Excellent service and the quality of food and variety is also excellent. Really good. Only suggestion is to keep both bars open all the time.

Shaun Reviewed 18 Jun 2022

10 / 10

Paul Reviewed 12 Jun 2022

8 / 10

Whilst the bedrooms need updating overall clean and staff helpful. Only niggle was that the meal felt rushed - plates cleared away too quickly and next course on the table within seconds of the last cousrse being removed.

Mark Reviewed 12 Jun 2022

6 / 10

Rooms are a little dated and overall the hotel could do with an improvement However the staff made up for the shortcomings in the hotel. All the staff at the hotel were excellent and my special thank you to the manager at the Cast Iron Bar and restaurant The food was very good

Pratap Reviewed 8 Jun 2022

10 / 10

Really pleasant stay, room was great, food was really good quality on both days. Good selection of draught beers, the bar snacks were very nice and the staff helpful.

C Reviewed 7 Jun 2022

4 / 10

The hotel needed an update, definitely not the star rating it boasts. We had a very unpleasant experience at Dinner, Table booked at 7:45pm, we were shown to our table, but then literally left with no member of staff coming to serve us?. 30 mins later 8:15 we asked if we could order our drinks. this then took ages to arrive. we had to prompt another waiter. The food was ordered early, once we had our drinks, BUT this took absolutely ages, we asked for table water which never arrived. called out to waiter for another drink, which took forever. Positive is the young waitress & waiters were very polite & apologetic. The issue was the gentleman in suits that were standing nearby - seem to be management, that were a waste of space.... The tables around us were not cleaned/cleared after diners had left, all through the evening, left over plates and mess not cleared, which is not a pleasant dining experience. I will say the food was excellent, compliments to the chef. Breakfast was a smooth operation too. The dinner service is letting the Hotel/Marriot brand name down. I certainly will not be dining there again, I had booked in advance and mentioned that were there for a Birthday celebration, including 2 days Golf. The person who took booking noted this, so I expected a little something special to be put in place to acknowledge this, But no surprises there. did not happen. From being seated at 7:45pm, and finished dining at 10:20pm, was ridiculous. Other diners around us were exactly in the same boat, and were getting up, asking for the drinks/food/bill. Oh and the bill was incorrectly calculated. which got rectified. We have fed back to staff on checkout. making it clear the waiting staff were really good but need good management to guide them.

Rekha Reviewed 6 Jun 2022

8 / 10

Really nice stay in the hotel in quite large rooms. The rooms themselves were quite comfortable and no real issues apart from it can get a little warm at night and the rooms themselves are starting to look a little tired. They are probably due an overhaul to get the rooms nice a fresh and to also update the technology in the rooms (no USB ports). The only real issue in the room was a TV that had its own mind and continually turned itself off. Apart from that though the rooms were fine. The staff were amazing. Quite friendly and only too happy to help when needed. The restaurant was fine. Steaks were cooked to perfection and the breakfast is to die for! No issues what so ever with the food. My big gripe was the driving range! There were far too many split range balls for a facility like this! In fact there shouldn't be ANY split range balls what so ever at a venue like this! Someone needs to go through their range balls and remove all the damaged and unusable golf balls! Its really quite inexcusable for this venue to have an issue like this!!!

Scott Reviewed 27 May 2022

8 / 10

Thanks to the team at Your Gold Travel for booking this trip. The whole set up at the Forest of Arden was great. The entire weekend was enjoyed by everyone. If you are looking for a great golf weekend with good food and a friendly environment - book here. Thanks all.

Mark Reviewed 26 May 2022

8 / 10

I think the rooms and corridors are in need of an update. Old style shower with a curtain? No fridge and no safe, which you find in most hotels these days. WiFi very hit and miss. Bars seemed to sometimes close at most popular times for golfers leaving the course.

Alan Reviewed 23 May 2022

8 / 10

Beautiful location on the course. Very relaxed atmosphere and quality service. Corridors to room a bit tiered however, a minor point as the whole hotel was very comfortable and well presented.

Mark Reviewed 20 May 2022

10 / 10

Ray Reviewed 19 May 2022

8 / 10

Accommodation very good Staff very good Food excellent only a couple of negatives which might only be relevant to a group like ours Bar not open for any alcohol till 11:00 am also after coming of the course looking forward to a beer and some food golf bar chef goes home at 16:00 and golf bar shuts early which is a shame as it has a great patio area and quite a good atmosphere and is nice and relaxed its only a small issue but i do think if you could rectify these issues it would almost become a 6 star venue

Mark Reviewed 17 May 2022

8 / 10

Rooms good with everything available Shower disappointing , very poor flow Buffet on first evening better than waiting for service on second night

Chris Reviewed 16 May 2022

8 / 10

Good rooms, food average

Bob Reviewed 14 May 2022

8 / 10

Craig Reviewed 14 May 2022

10 / 10

Went well and facilitues were goof

Tony Reviewed 13 May 2022

10 / 10

The rooms were up to standard, clean, tidy, and comfortable. The food was very good and all the staff were very friendly and helpful. The only downside was the disorganized and chaotic bar, promblems all the time.

Mark Reviewed 12 May 2022

10 / 10

Great food and staff were brilliant

Richard Reviewed 12 May 2022

10 / 10

We checked into the hotel for 1 night on the day BEFORE we played golf which is unusual but I was happy that YGT and the hotel were accommodating to us for this request. The evening buffet meal was fantastic, a really good variety of starters, hot mains, and deserts were on offer and the table service for drinks was perfect. Thank you.

Paul Reviewed 10 May 2022

8 / 10

Large rooms, perfect for group golf trip. Staff were generally pretty good but service slow and some staff clearly not trained and thrown into the deep end. They tried their best and we just took it for what it was.

Andrew Reviewed 10 May 2022

10 / 10

Fantastic stay over at the Arden, the food was quite simply outstanding. Very reasonable prices and easily VFM.

Lee Reviewed 6 May 2022

8 / 10

Hotel rooms are well equipped, restaurant service is not great and I would recommend eating at a nearby restaurant instead

Charlie Reviewed 3 May 2022

6 / 10

Room was nice but hotel looking very tired. Chairs are very worn and tatty in bar areas. Food options limited and Buffett dinner was ok but only ok.

Matt Reviewed 3 May 2022

8 / 10

Attentive staff, all customer-focussed, friendly and helpful. The Bar could do with some new furniture soon, since there are quite a few signs of wear and tear (but these did not detract from our enjoyable stay).

Audrey Reviewed 1 May 2022

8 / 10

Had a fantastic break.

David Reviewed 28 Apr 2022

10 / 10

brilliant

Roy Reviewed 27 Apr 2022

8 / 10

Paul Reviewed 27 Apr 2022

8 / 10

Absolutely great value for money! The room was lovely and clean, lots of space. We didn't get the room we booked so had to squeeze in a double, which did put a bit of a downer on it but the rest of the trip made up for it. The evening and breakfast buffet were beautiful, with lots of selection. We heard there was a staffing issue in the restaurant because service was so bad it became funny. We didn't let it ruin our night. The pool area was nicely kept and a great addition. 12pm check out time is very generous and good for a morning swim.

Faye Reviewed 20 Apr 2022

10 / 10

Simply can’t fault it

Keith Reviewed 19 Apr 2022

6 / 10

All the staff were very friendly and helpful. The hotel is now looking a little tired and the IT systems are creaking. They didn't have us booked in for Dinner on the first night which was a little disconcerting. We had a discount of 20% on drinks but it wasnt made easy to actually get it at all times.

Simon Reviewed 12 Apr 2022

8 / 10

Great place for a golf break, very nice courses and good friendly staff, very happy.

Andrew Reviewed 10 Apr 2022

8 / 10

All was fine although the rooms were a little jaded, the bar was slightly understaffed but they were polite and cheerful. Restaurant was good and staff here excellent, The pro shop were good as we changed the days we played each course around due to the weather,

Simon Reviewed 8 Apr 2022

8 / 10

Hotel facilities were very good, only issue for some of our group was lack of choice of beer!!

Roger Reviewed 7 Apr 2022

4 / 10

Rooms had been cancelled for 2 people although they knew we should have been there. Buffet style meal that was part of the deal not provided, although alternative supplied after talking with staff. The experience wasn't welcoming although the staff are friendly and tied to sort out the issues.

Chris Reviewed 5 Apr 2022

10 / 10

perfectly acceptable accommodation and facilities

Nick Reviewed 5 Apr 2022

6 / 10

Arrived Friday played golf booked in goes to have dinner that was all in the package and weren’t on the booking sheet. After eventually sorting it out and having main meal we were missing 3 deserts. So left restaurant I emailed your golf travel and I’m still yet to get a reply from BARRY ROSS. The quality of the resort is excellent it’s the customer service from your golf travel or lack of it.

Jason Reviewed 29 Mar 2022

8 / 10

Very enjoyable and comfortable great value

James Reviewed 28 Mar 2022

10 / 10

Thoroughly enjoyable stay for all 4 people in our group. The hotel staff were all very professional and nothing was to much trouble. Would definitely recommend this hotel.

Gary Reviewed 18 Mar 2022

8 / 10

Good size room, V comfortable. No bed side reading lamps for reading in bed!

Peter Reviewed 10 Mar 2022

8 / 10

Friendly and pleasant staff in all areas of the Hotel and golf course! There were areas of the Hotel that need repair, modernisation and at our visit many beer pumps were not working. Overall acceptable!!

Russell Reviewed 6 Mar 2022

8 / 10

Hotel was nice. Staff friendly room was excellent. Restaurant was nice and staff were friendly. Service was lacking at times.

Tim Reviewed 2 Mar 2022

6 / 10

The hotel is old and tired. The dinner took ages to come as they had so few staff although food when it arrived was good. The room was old and tired - supposedly upgraded, this room had no proper shower and the standard curtain in the bath - shower head rusty. Great TV but didn't watch it.

Robert Reviewed 25 Feb 2022

6 / 10

Marcus Reviewed 1 Feb 2022

6 / 10

Room very comfortable. Restaurant not open in evening so limited bar menu.

David Reviewed 20 Dec 2021

8 / 10

Nice looking hotel from the outside. Good sized room with everything needed for a short stay. Public areas a bit uninviting and dated. In particular, the bar was cold and lacked atmosphere. Excellent coffe however and a good range of drinks.

Eddie Reviewed 11 Dec 2021

10 / 10

All good apart from being told we had to eat are meal in the bar, due to the restaurant being fully booked at 6.30pm , but when we complained because the bar had no space !! they managed to find us a table ?? When we arrived at our table the restaurant was completely empty and stayed the same until we finished our meal just after 8pm ???????

Gary Reviewed 26 Nov 2021

8 / 10

Booked stay at short notice through TGT.Agent was very efficient and sorted us out with good Tee times. We had a good room overlooking the 9th green. We had a good comfortable nights sleep which followed on from a lovely 3 course meal. Breakfast the following morning had a large choice with both hot and cold foods. Staff were friendly and helpful from the reception through to the hospitality staff. Would recommend a stay here.

Dean Reviewed 21 Nov 2021

6 / 10

Rooms were very comfortable but zest bar looked tired and this bar closed at 3.30pm on the Thursday of our stay. This was disappointing as we, like others had just finished our round of golf. We were directed to the main hotel bar where we ordered drinks and food but found it to be chaotic.👎🏻

Steve Reviewed 20 Nov 2021

8 / 10

This was a very nice hotel in every way. We were four women golfers away to celebrate a big birthday. The only thing that let it down that it was quite noisy with people coming and going into the night and early morning. The best pillows you’ll find anywhere!

Nicky Reviewed 13 Nov 2021

8 / 10

Lee Reviewed 11 Nov 2021

10 / 10

Amazing

Mark Reviewed 10 Nov 2021

10 / 10

David Reviewed 3 Nov 2021

8 / 10

Overall good although you would expect the bar staff to know the strength of a beer or at least offer to find out and know where the toilets are when asked not answering 'I don't know!

Mark Reviewed 31 Oct 2021

10 / 10

Dan Reviewed 26 Oct 2021

8 / 10

Hotel is very good. Only complaint is they shut the sports bar too early.

Rob Reviewed 26 Oct 2021

10 / 10

One of the best trips for a long time, food was amazing, staff friendly and attentive, both courses a good challenge for any handicap with a brilliant par 3 finish on the Arden. Looking forward to booking again for summer 2022

Andrew Reviewed 24 Oct 2021

4 / 10

I’m glad I was sent a request for a review, as I was actually going to email tonight regarding the stay. I’ve never actually complained before, but too many things went wrong/were bad with our stay that I feel like I have to. On the first day when we went to tee off from the aylesford course, we arrived for our tee time at 12.40pm, the man at the hut told us we were teeing off with another couple at 12.50pm, which wasn’t a problem. The other couple decided to tee off at 12.30pm, so we told them to go ahead and we would wait for our tee time and due to the space of a 20 minute gap we may aswell just play separately. The man at the hut was not happy, and complained that we weren’t going early, we tried to explain that it was a 20 min gap until a tee time so we didn’t see the problem, he was raising his voice at us and said “oh for fuck sake, do what you want then”. We honestly didn’t see the problem, as we weren’t delaying anyone and we weren’t trying to tee off later than planned. It just started the trip on the wrong note. Later in the evening when we went to go for dinner, the manager of the restaurant checked for our booking and said it weren’t on his list. I showed him the reservation in my golf travel app, and he said it wasn’t his problem, if it’s not on his list there’s nothing he can do. I went to the reception and spoke to the lady who checked us in, as she actually confirmed our reservation time with us when we were getting our room key. She went and had a word with the restaurant manager who was still being quite rude, and said he will see what he can do. He left us sat outside the restaurant for 15 mins, and only let us in when we went back up to see if he had a table. Then at 12.40am in the morning, the fire alarm went off, which is not a problem as I know these things happen. However, as we got downstairs no member of staff was giving any explanation and after 10 minutes we were told to go back to our room, no explanation or apology or anything. The fire alarm then went off again an hour and a half later at 2am, we didn’t bother to go downstairs for this one as it seemed pointless as everything was so unorganised. So we just waited to see if the alarm would stop, and it did after 5 minutes. I understand fire alarms are one of those things, but there was no explanation, apology or anything, if anything the staff seemed quite annoyed with us asking. The following morning we were booked in to tee off at 10am, after a bad nights sleep with the alarms. We went to check in at the golf shop at 9.30am and they told us our tee time had been moved to 9.40am, but no one had let us know. We rushed over to the first tee, and the same man as the day before shouted at us that we were late. We explained that our tee time was 10am on our booking, and he said we should have checked at the shop beforehand because the times are likely to change. How are we suppose to know that? So it started the second course on a bad note aswell.

Holly Reviewed 20 Oct 2021

10 / 10

I'd booked twin rooms, and we got a double bed each, which were very comfortable. I went out like a light, and woke up refreshed. The bathroom was clean as a whistle. The staff were brilliant, sorted out any problems straight away, made me feel at home. All in all - very, very happy with the hotel.

Peter Reviewed 13 Oct 2021

6 / 10

The accommodation, although dated is in excellent condition and is very comfortable. Staff very friendly and the breakfast and evening meals were superb, with a great selection to choose from

Matthew Reviewed 12 Oct 2021

8 / 10

The only reason this didn’t get 5 stars is there was a total lack in staff, It took over 20 minutes to get served at the bar. They know there would be large groups of men playing golf and would want a drink after, they also ran out of most beers, I can only put that down to the supposedly lack in delivery drivers. Hotel was clean and the food was really good.

Mark Reviewed 12 Oct 2021

4 / 10

I would like to provide some feed back for our stay from 19th September to 21st September of 12 guests. We felt both courses were in good condition and enjoyed playing them. When we finished on Sunday we tried to have a drink in the golf bar to find it was closed and we had to go to the Cast Iron bar which although it seemed to have many staff members it took ages to get served. It’s also disappointing that there is no internal access and can only be accessed from going outside from the golf centre. When we went to sit outside there were no seats available. When the golf bar was open on the Tuesday after we finished golf it was only taking cash, no cards, I’ve not used cash since the start of COVID. Sent from my iPad

Marcus Reviewed 23 Sep 2021

8 / 10

Nice hotel with friendly staff and good choice if food in buffet breakfast and evening meal. Never charged same price for same 2 drinks ? And £12 for a glass of wine is ridiculous! Good facilities- pool, gym and sauna. Shame no facility for drying off golf equipment or locker room for golf clubs and trolleys etc ! Overall good stay

Julia Reviewed 19 Sep 2021

8 / 10

Peter Reviewed 19 Sep 2021

10 / 10

All in all great from start to Finnish from first contact with Gareth at your golf travel to last day at forest of Arden no problems staff all great in making the 3 days enjoyable thanks to you all George (GODS ) golf

George Reviewed 17 Sep 2021

10 / 10

Good location, great Golf courses. Staff very competent and helpful which made us feel welcomed.

Craig Reviewed 14 Sep 2021

10 / 10

The only down side would be only having one bar open at a time, always seem to have to queue to buy drinks. Food very good and great rooms

Steve Reviewed 9 Sep 2021

10 / 10

very friendly and helpful staff, food was excellent as was the service. rooms were immaculate and spacious.

Neil Reviewed 8 Sep 2021

10 / 10

The staff were ever so accommodating every request we made they were only too happy to do. The only downside was there was no AC in room.

Indra Reviewed 8 Sep 2021

6 / 10

Hotel rooms tired and in need of refurbishment and my room 201 was very noisy especially when housekeeping started around 7am

Gary Reviewed 6 Sep 2021

8 / 10

Ian Reviewed 5 Sep 2021

6 / 10

Average

Simon Reviewed 1 Sep 2021

8 / 10

Overall the hotel was fine. Reading previous reviews did raise questions but the general appearance and 'comfort' was actually ok. Yes it is a bit dated and a number of areas can be improved but the party of 36 that attended had no complaints. Our stay was august bank holiday, with Saturday being the busiest in the bars. Why Zest was closed early on the Saturday night was anyone's guess as there was still 20 of us in there actually having a quiet drink and general chat. The main bar, can't remember the name, was carnage on Saturday night, Sunday was fine. One of the staff behind the bar was not the most welcoming, for both nights.... Pool and spa was good, not busy during the times we used them.

Tony Reviewed 1 Sep 2021

8 / 10

Usual Marriott quality it’s ok

Brian Reviewed 28 Aug 2021

8 / 10

Unfortunately the staff were not up to the standard I expect from a Marriott hotel the front desk and golf personal were good but the serving staff very poor

Alan Reviewed 26 Aug 2021

8 / 10

The staff were mostly friendly and helpful. Victor, our waiter, was superb. He was kind, funny and a brilliant host.

Jamie Reviewed 26 Aug 2021

10 / 10

Lovely hotel, food was great, staff were brilliant. The only let down was the shower in the room had zero pressure and even less if the room upstairs was using water

Ashru Reviewed 25 Aug 2021

10 / 10

The hotel staff were very friendly. Rooms comfortable. Food excellent good variety at breakfast and dinner. Found the bar a bit crowded and noisy but overall a really good place to stay for a golf weekend.

Peter Reviewed 24 Aug 2021

10 / 10

Rooms were very clean and very comfortable beds. Only slight issue we had was that the shower head seems to be very low and caused some issues with the taller members of our group. Seemed to be the same in each room. Staff on reception were a great help in sorting us some taxis into Birmingham and the food for dinner was delicious. I don't think any of us expected the food to be as good as it was considering it was a buffet

Matt Reviewed 24 Aug 2021

8 / 10

Hotel was good, the meals and menu was great value. Hot lunch time snacks not available on two of the days. Big groups of lads would be better eating in a separate restaurant/room.

Paul Reviewed 22 Aug 2021

4 / 10

Unbelievably the hotel could not provide any hot food at lunchtime they just offered prepackaged sandwiches. Not what you expect at a Marriott.

John Reviewed 21 Aug 2021

6 / 10

The staff were great but the hotel and rooms are very tired and need upgrading . We stayed for 2 nights breakfast was good great choice of both full English and or fruit yogurt or cereal. Dinner was really good well prepared and very tasty both nights .

Robert Reviewed 14 Aug 2021

8 / 10

Although the hotel was quite dated and tired in areas it was all clean. All staff were very friendly and helpful. We were in room 370 at the top of the hotel with only 1 small window. The room was dark even with all the lights on.

Susan Reviewed 13 Aug 2021

6 / 10

Threadbare chairs in the spike bar; no cushions on outdoor rattan furniture so very uncomfortable; soiled carpets throughout; no kitchen facilities for lunch on Monday. Bar area furniture drab and dark. Whole place looking very tired and clearly in need of substantial investment.

Kevin Reviewed 13 Aug 2021

8 / 10

This was our groups 2nd time of staying at the Arden. The hotel itself is looking a bit tired and needs a bit of a uplift. Covid precautions were in place, we had no problems using the facilities.

Max Reviewed 12 Aug 2021

8 / 10

The only thing that let them down was the staff on reception - there was never enough. Queuing for over 10 minutes to book in and book out. Fortunately they did have a member of staff at the entrance that took us around - otherwise we would have been lost!

Michelle Reviewed 11 Aug 2021

8 / 10

Excellent venue - hotel on the whole was comfortable and of a reasonable standard. Could do with some new furniture in the 19th hole bar. Staff were all excellent.

Chris Reviewed 11 Aug 2021

8 / 10

Welcoming and friendly, great staff good service and food

Michael Reviewed 9 Aug 2021

10 / 10

Only one small gripe, the hotel had the quite clear booking wrong, booked a delux room with 2 double beds, received a double bed and a sofa bed, fair play to the duty manager, changed the room to the one that was booked, only other problem they tried to charge £25 on checkout for a room upgrade, which eventually was wavered 👍

Joe Reviewed 8 Aug 2021

6 / 10

All staff in the bar at night where rude.... Couldn't use cash at the bar at night.... Food was great.... Room was great apart from the shower was very poor Golf was poor but courses were good Would I go back to Arden YES

Ray Reviewed 8 Aug 2021

10 / 10

The hotel was amazing, food was outstanding, rooms were comfortable and clean and the staff looked after us all superbly. Can’t fault the hotel and will definitely be going back, would recommend to all

Wayne Reviewed 6 Aug 2021

8 / 10

Anthony Reviewed 4 Aug 2021

10 / 10

In general very good. Golf bar is looking tired and needs updating. Prices are somewhat expensive. Staff in both bars could of been a little more helpful.

Andrew Reviewed 3 Aug 2021

8 / 10

The whole experience was really good. The room was lovely just a little hot but not much they can do about that but it was nice and clean. The buffet meal we had was delicious with lots of fresh food and not too canteen style and there was plenty of it but we were first in there! The breakfast was delicious too with lots variety. There were a lot of guests on the Sunday and the other bar was nice and the staff very friendly but they struggled to keep on top of the tidying up. Otherwise it was an overall great weekend and we will go back

Katie Reviewed 28 Jul 2021

4 / 10

Very disappointed. No lounge area to relax in, staff were not attentive and despite booking the hotel for the purpose of using the spar, you couldn't book any treatments. The hotel management used Covid as an excuse, the description of the hotel is severe misrepresentation.

Jason Reviewed 20 Jul 2021

6 / 10

Service in the bar was horrendous, they only had one waiter serving drinks, took over an hour to get a round of drinks, that was every single hour too, both nights! The golf courses were beautiful, but nowhere to buy food or drinks at a halfway hut, 2 of the hottest days of the year, no halfway hut and they didn’t even get a member of staff out selling from a buggy! I don’t think I’d go back. YourGolfTravel were brilliant tho, thanks.

Joe Reviewed 20 Jul 2021

10 / 10

fantastic course - both in superb condition. would definitely recommend

Lloyd Reviewed 19 Jul 2021

10 / 10

It was a lovely experience. The staff were very pleasant and the room was very clean. The hotel could do with an update, lots of areas were very 'tired'.

Carol Reviewed 18 Jul 2021

8 / 10

Beautiful estate but a slightly dated hotel. Golf courses were amazing with immaculate greens. The only thing that let it down was the bar service. The time it took food and drinks to come reduced our enjoyment, but a great stay overall and would stay again (group of 8).

Matthew Reviewed 13 Jul 2021

10 / 10

Excellent Hotel. Rooms a little dated but Food and Drink was excellent.

Ben Reviewed 11 Jul 2021

8 / 10

Overall very pleasant the golf aspect was very good the hotel was standard Marriott. The staff in the restaurant and bars were very friendly but lacked a little direction from any form of manager staff stood looking around and people having to get up and ask for various things, orders being lost and having to be retaken was not good. More training required for me. I would return to this facility they need to up there game a little Chris D

Chris Reviewed 8 Jul 2021

8 / 10

Accomodation was excellent, each bed was a double and so ideal for two sharing. The only complaint was that the shower was worked off the bath taps and just a pain.

Robert Reviewed 5 Jul 2021

10 / 10

Excellent food. Fantastic location. Difficult circumstances for staff due to COVID but appreciated their effort and attention

Mark Reviewed 2 Jul 2021

10 / 10

Outstanding 2 days

George Reviewed 1 Jul 2021

8 / 10

Good but bar staff were terrible, very slow waited 3/4 of an hour for drinks. Courses were very good

Jim Reviewed 30 Jun 2021

10 / 10

Fantastic only thing is need more bar staff in the daytime

Anthony Reviewed 29 Jun 2021

8 / 10

The hotel coped well with the COVID restrictions and still made it a pleasant stay. They were very accommodating on slight changes of arrangements such as for dinner time and the meals worked well.

Maurice Reviewed 7 Nov 2020

8 / 10

Really enjoyed our stay. The bar was ok, limited choice of drinks on tap.

Stuart Reviewed 28 Oct 2020

10 / 10

Couldnt fault it

Chris Reviewed 28 Oct 2020

8 / 10

Christopher Reviewed 25 Oct 2020

8 / 10

Very comfortable room, understandable limited service in the restaurants & bars. Food offering in the spike bar low quality and expensive. Staff all very good.

Stephen Reviewed 21 Oct 2020

10 / 10

Fantastic stay, amazing and friendly service. Golf great too.

Lindsey Reviewed 21 Oct 2020

10 / 10

I appreciate the current issues surrounding the whole country with the pandemic which puts an extra burden on staff no matter where in what setting but the restaurant was slow bringing out our evening dinner

Norman Reviewed 16 Oct 2020

10 / 10

We had a superb stay here. Georgia on reception really is fantastic. The only downside was the food was over cooked and cold to which we were offered no substitute. Other than this its a superb hotel with a great team that run it.

Tolly Reviewed 15 Oct 2020

8 / 10

Gary Reviewed 14 Oct 2020

6 / 10

Nice bathrooms dated Breakfast needs to start at 6.00am if you have an early tee off as we did not have time for breakfast

Bryan Reviewed 11 Oct 2020

8 / 10

Overall the hotel dealt with the Covid19 restrictions very well. There was a contrast between the slow service in the off course bar to the energetic staff in the evening restaurant. The evening meal was excellent although the price of a glass of wine was at the high end compared with reasonable beer charges.

David Reviewed 11 Oct 2020

6 / 10

Very dated bathroom facilities damaged filing and poor windows very draughty. Bar very dirty tables and floors. Shop well stocked with plenty of items to purchase if needed.

Joe Reviewed 11 Oct 2020

10 / 10

The staff in the restaurant and front desk were excellent, but the staff in the Zest bar were surly, unresponsive and clearly gave the impression that they would rather be anywhere else than working in that bar. This was true every day of the four days we stayed there

Tom Reviewed 10 Oct 2020

8 / 10

Hotel was very clean and good Covid rules were in place. Rooms were very clean and adequate for our needs.The staff were very Friendly and worked very hard the service in the bars and restaurant was excellent.Food at dinner very good breakfast was average and cold.

Andrew Reviewed 9 Oct 2020

8 / 10

Nice hotel, good service overall. COVID rules not enforced. Large groups (more than 6) allowed to congregate and the wearing of face coverings not enforced. Good bedrooms, bar and restaurant well priced.

Andy Reviewed 9 Oct 2020

8 / 10

I took a party of 9 ladies for a golf break. On arrival the staff were very welcoming. We were however quite upset that we as ladies were not very well supported within the pro shop, there was no ladies attire at all. When we go on these breaks the ladies quite often buy momentos etc. But we did not get as warm a welcome as we thought we should. Although the staff were very pleasant we did have to wait quite a long time for service. I know that there are some restrictions but this should not impact on guests and the hotel should by now be used to providing as good a service as before the pandemic. The gold courses were very good and a perfect location for us being only 1.5 hours from our homes.

Sandra Reviewed 7 Oct 2020

8 / 10

Hotel was good, food a little limited but to be expected at the moment. Breakfast was excellent. Staff throughout were fantastic which makes such a difference.

Steve Reviewed 7 Oct 2020

10 / 10

Couldn’t fault anything felt everything considering what’s going on in the world with COVID was well catered for, felt there could of been more staff working behind the bar and more space available for a drink after the round.

Daniel Reviewed 4 Oct 2020

8 / 10

During these COVID times the hotel managed social distancing ,a fixed dinner menu, and bar restrictions very well . The staff were well presented ,polite and helpful .The only criticism would be the after golf Zest bar which was understaffed leading to dirty tables ,rule breaking with social distancing and slow service .An extra pair of hands would have made all the difference.

David Reviewed 3 Oct 2020

10 / 10

Really well organised hotel, comfortable and with appropriate Covid measures in place. Excellent staff, warm and friendly. Good food and good service.

Anthony Reviewed 1 Oct 2020

8 / 10

Although the strict Covid regulations came in the day before we departed the hotel and staff coped very well with the amount of guests .Will definitely be returning with our group of 12 golfers when Covid is all over .

Gary Reviewed 29 Sep 2020

8 / 10

The only complaint we have is that the bar staff in the day were very slow as we waited 30 minutes for a coffee.

Ian Reviewed 28 Sep 2020

8 / 10

Restaurant food and service was excellent. Bar service was very poor. Room ok but water pressure inadequate. Hotel was clearly understaffed, company taking advantage of furlough scheme. Staff working long hour’s rather than employing enough staff!

Graham Reviewed 27 Sep 2020

8 / 10

Well organised and Very enjoyable

Chris Reviewed 25 Sep 2020

6 / 10

The hotel felt very dated. the food on offer was very limited. only cold sandwiches in the cafe which were so expensive. Very disappointing

Joseph Reviewed 25 Sep 2020

10 / 10

17 ladies had a wonderful 2 days of golf at the Marriott Forest of Arden Hotel, golf & Country Club. Rooms were spacious and bright, staff were exceptionally friendly and accommodating. A fantastic time.

Nicki Reviewed 18 Mar 2020

8 / 10

Gavin Reviewed 10 Mar 2020

10 / 10

Fantastic NYE Gala Dinner. One of our party had severe dietary restrictions and the staff were amazing. The chef came up with alternatives for her which she really enjoyed. The breakfast buffet was also superb and catered to all her requirements. The general staff on the night and at reception were very friendly and welcoming.

Gail Reviewed 3 Jan 2020

8 / 10

Fantastic facilities and great service. No complaints. Food was a buffet which was perfect. Loads of variety and good quality. The staff were really helpful. Tommy at YGT was again superb!! Really helpful - gave great advice and always gets back to you asap. I would book through YGT every time as long as Tommy is on my booking!

Richard Reviewed 22 Oct 2019

10 / 10

Can't fault the food or facilities. The rooms were clean and modern. The beer prices were more than acceptable given the location. Other similar hotel complexes often require you to remortgage to buy a round, but not here.

Tony Reviewed 25 Sep 2019

10 / 10

Perfect

Brian Reviewed 18 Sep 2019

10 / 10

Very accommodating, rooms very clean and well stocked. Meals absolutely fantastic.

Ian Reviewed 11 Sep 2019

8 / 10

Nice room. Good beds in a deluxe double.

Jim Reviewed 6 Sep 2019

8 / 10

The rooms are a little tired and there is no air conditioning and no fridge. The food was buffet style ,plentiful but the plates needed to be warmer so it did not cool. Set up as a golfers hotel really. Drinks very expensive.

Robert Reviewed 4 Sep 2019

10 / 10

The hotel was first class. All of the facilities were of a high standard and the buffet style food in the restaurant for golfing groups was much more appropriate for gilders in a large group. The food choice and quality was excellent, better than we have ever had on one of these 2 rounds, dbb deals in 16 years.

Chris Reviewed 28 Aug 2019

8 / 10

Nice clean room, comfy bed. No complaints here !

Stuart Reviewed 20 Aug 2019

6 / 10

Comfortable bedrooms and clean. Zest bar service slow not enough tables to sit as most tables had reserved on. Coffee machine was not working. Evening meal and breakfast excellent.

Maureen Reviewed 15 Aug 2019

10 / 10

What an amazing place if you're not shore where to play a great golf course for the money this is an amazing choice

Paul Reviewed 5 Aug 2019

6 / 10

Rooms clean, comfortable but a bit dated. Bathroom clean, shower a bit dated, and the temperature was inconsistent. Beds very comfortable nice sheets. Dinner good, much better than the last time we stayed. Breakfast good, but no porridge (although I didn't ask for it to be specially made) Guests allowed to smoke just outside the dining room on the patio and the smell of smoke seeped into the dining room. Service good. The spike bar was a bit chaotic, not enough staff to clear the tables, food average. Staff helpful although just too busy. Grounds look lovely very neat tidy and well cared for.

Customer Reviewed 31 Jul 2019

8 / 10

Gary Reviewed 23 Jul 2019

10 / 10

Modern, clean & fresh and comfortable!

David Reviewed 18 Jul 2019

8 / 10

Great food and great facilities and a even better golf course!

Kyle Reviewed 2 Jul 2019

8 / 10

The hotel is ideal as a central location for getting people from around England

Joff Reviewed 16 Jun 2019

10 / 10

All very good

Chris Reviewed 22 May 2019

10 / 10

A last minute booking and family get together in a great location with easy access from the motorway network. Clean and tidy hotel with plenty to eat for the evening dinner and breakfast. Lots of choice with regard to food options and just help yourself. Prices in the bar were reasonable and fast service. Rooms large and comfortable.

Peter Reviewed 15 May 2019

10 / 10

Only problem was the pool was closed, small issue

Andrew Reviewed 15 May 2019

10 / 10

Hugh Reviewed 10 May 2019

10 / 10

We had a fabulous time evening went smoothly and the staff went above and beyond to help us celebrate our 3 special birthdays

Melanie Reviewed 7 May 2019

10 / 10

Fantastic rooms and buffet was excellent

Linda Reviewed 25 Apr 2019

8 / 10

Stayed here over Easter and was very happy with the whole package, staff attentive and eager to help, bar prices reasonable dinner and breakfast more then adequate and very enjoyable. Would recommend

Martin Reviewed 24 Apr 2019

10 / 10

Excellent venue, superb value for money. Loved The Arden golf course and couldn't really fault the hotel & country club. Really enjoyable weekend.

Chris Reviewed 16 Apr 2019

8 / 10

excellent weekend,great value hotel and golf Wouldnt hesitate a repeat booking

David Reviewed 3 Apr 2019

10 / 10

A fantastic experience which was enjoyed by all. Hotel was very well organised with great food/drink. Rooms are spacious and comfortable. Highly recommendable.

Liam Reviewed 2 Apr 2019

10 / 10

For what we paid exceptionally good value could not fault room food or golf

Chris Reviewed 27 Mar 2019

10 / 10

Lovely quiet rooms comfortable beds and pillows - will come again

Andy Reviewed 25 Mar 2019

8 / 10

Rooms were clean and tidy (basic but fine for 1 night stay). Beds very comfortable. Staff friendly and excellent. Didn't use pool or spa due to lack of time.

Peter Reviewed 16 Nov 2018

10 / 10

This was for my sons 40th treat and all of the six men who went said the hotel, rooms, and food plus other facilities were excellent. Thank you

Elaine Reviewed 2 Nov 2018

10 / 10

We stayed one night and got all we hoped for, the food was great and the staff very customer focussed. Room very comfortable.

Ian Reviewed 24 Oct 2018

4 / 10

Food average, drinks very expensive, staff good, don't do egg cups? Room miles from reception. If you want to split an extras bill with your mate/s a long complex process.

Bob Reviewed 20 Oct 2018

10 / 10

Forest of Arden was an absolute delight from beginning to end. Having looked around at plenty of options, YGT kindly pointed our attention towards the Forest of Arden and we are very glad they did so.  

We were booked in to tackle the Aylesford course on the first day which was a fantastic club standard course with plenty of tricky holes. The challenging Par 4 11th was a particular highlight for the group. After our round we nipped into the 19th hole for a couple of beers (reasonably priced) to reminisce about the shots of the day and those putts that didn’t quite make it to the hole.  

There was a seamless check-in at the hotel and the rooms were of a high standard, as you would expect from a Marriott. Dinner was a buffet selection or you could order from the 3 course menu too. We chose the buffet and the food was perfectly acceptable. Breakfast was a buffet again and was fantastic as well, with a great selection including continental options, full English and an omelette station for a fresh dose of protein to tee us all up for the day ahead.

On to the Arden...

What a course, with the back nine holes through the deer park. Highlights have to be the par 3 8th over the lake and the par 3 18th which measures 202 yards into the wind and over the lake heading towards the clubhouse. This is a real championship course and obviously the pride and joy of everyone who works there.

If you’re looking for a value for money weekend golf break with two good courses and accommodation to match, then The Forest of Arden is definitely worth a visit.

Sam Reviewed 12 Jan 2015

10 / 10

We had a great time thanks on our golf break to Forest of Arden, which was expertly arranged by yourgolftravel.com.

I have to say that the Forest of Arden’s customer service was exemplary and they really took good care of us. I had an issue with my golf shoe (the sole was flapping around) and the receptionist obtained some glue for me from the maintenance area so that I didn’t have to go and buy a new pair. I’m not sure you’d get that type of honest service at other resorts and it was especially appreciated considering I already have two more pairs at home!

The golf course as always was challenging and with the greens having been recently hollow-tined, was difficult. The deer as ever were a sight to see, especially with their young. 

I have no complaints at all and it was really nice to see some good old fashioned customer service; 10 out of 10 for the resort. 

I will be organising next year’s trip so of course will be in touch with YGT, with potential dates and approximate numbers when I know what’s going on.

Mel Reviewed 13 Nov 2014

8 / 10

Forest of Arden is a great venue and the courses were in fantastic condition, particularly the greens.

The hotel rooms were also excellent, as was the food although the menu choice was a bit limited. The resort is easy to get to and the organisation throughout was very good.

The price of drinks was high but this was only a small blip on an otherwise excellent trip.

Richard Reviewed 13 Nov 2014

10 / 10

My friend and I had a great time at the Forest of Arden. Marriott really know how to train their staff so you get the feel they are enjoying your break with you rather than just serving you. A really nice touch.

The golf courses were both immaculate and the shorter Aylesford course is certainly not inferior to the Championship Arden course. There seem to be more hazards per hole on this track to combat the lack of length.

We tied this break in with a corporate day and we were delighted that Your Golf Travel were able to arrange golf on the other two days with great tee times each day. The price reflected the fact we were only paying for two rounds as well. In fact, it was not possible to tailor the package directly with the hotel.

I have travelled on trips arranged by YGT before but this is the first time I have dealt directly and I have to say you guys were superb, keeping me informed throughout the process.

I’ll definitely come back to YGT next time and would certainly recommend Forest of Arden to other golfers.

Peter Reviewed 13 Nov 2014

10 / 10

I organised a party of 12 to spend a weekend enjoying the facilities at Forest of Arden and truth be told, we couldn’t have asked for a better place to accommodate a group of twenty-something enthusiastic golfers. 

The layout of the hotel and golf facilities is great and the standard of the rooms, service and food in the hotel is superb! We certainly took full advantage of the all-you-can-eat buffet!

The Aylesford course offers a forgiving 18 holes and serves as a nice warm-up to the Arden course. Once you step onto the Arden course it is a completely different feel and once you hit the turn it is truly magnificent.

A member of our group described the back nine as the nicest 9 holes of golf he has ever played which is high praise indeed...even in October! The pristine fairways and deer running around all over the place it is truly stunning and the deal we booked through yourgolftravel was an absolute bargain! Thanks guys!

Charlie Reviewed 13 Nov 2014

8 / 10

Thanks to Your Golf Travel for helping us organise our annual trip to the Forest of Arden.

What a superb venue! The hotel is of outstanding quality; well organised with smooth, professional service.

The golf courses are also superb with many in our party saying the Arden Course was the best course they had ever played. Imagine our trepidation when other guests in the hotel were telling us that the greens on the Aylesford were even quicker than those on the Arden!

The clubhouse was very efficient and our only gripe would be the excessive costs for a sarnie or light snack.

The hotel meals were superb as were the rooms; opulent was just one remark from a member of the group. The whole place is very well run  and we’d have to give the venue a 9 out of 10.

Keith Reviewed 13 Nov 2014

8 / 10

Our trip to Forest of Arden was very good and would highly recommend it to other golfers.

The Arden Course was in excellent condition and the layout was great. If you can shape the ball well, you’ll definitely have an advantage. It’s a proper test of golf with its large and very fast greens. Just a pity my golf wasn't up to it! The Aylesford Course was also in excellent condition but the layout wasn’t quite as entertaining as the Arden Course. It’s a bit easier and has a “new” feel to it.

The clubhouse was more like a health club bar but it was busy so the atmosphere was good and in terms if prices, it’s pretty much what you expect from a resort like this.

Service throughout the resort is good and the staff are really helpful. While the food wasn’t amazing, it certainly did the job.  

The resort is really easy to find and I’d imagine its central location would be convenient for most in the UK.

I’d give the break 8/10 as it was really good value for money and would definitely recommend YGT to others looking to book a similar break.

Charles Reviewed 13 Nov 2014

8 / 10

Thanks Your Golf Travel for our recent trip to Forest of Arden. It was very good and the weather was fair which was a bonus!

The Aylesford course was good but not a world beater. A fair test of golf though.

The Arden course on the other hand was in great condition and was a fine test of golf. The starter was very helpful especially with moving our tee time around a bit and his attitude reflected that of most staff members at the resort.

I thought clubhouse prices were a bit steep which was a shame and the bar staff were slow to serve.

The rooms in the hotel though, were first class.

For what we paid I’d have to say it was fantastic value for money and YGT did us proud so we’ll definitely be using you guys for our next trip.

Gerry Reviewed 13 Nov 2014

10 / 10

Thanks so much for organising my booking to the Marriott Forest of Arden Hotel, Golf and Country Club.

I went with my son for 2 day break and after a 2 hour journey from the Wirral we arrived at the hotel at midday; just in time to have a spot of lunch in the Zest restaurant. After a lovely club sandwich and a latte we headed to the Aylesford course to tee off at 1.30pm.

The starter was excellent, giving us some handy local information on the course and taking a few photos for us too. The course was in excellent condition and we both enjoyed a competitive round which finished at 17:30.

Having checked into the hotel, we showered and changed and had dinner in the restaurant, following of course by a bottle of red in the bar which we settled into comfortably!

The next morning after a hearty full English we headed off to the tee on the Arden championship course which proved to be very challenging, with long par 4s & 5s and plenty of water to contend with. The greens were being maintained which meant a lot of sand on them but once you got used to the pace it was fine and they ran straight and true.

Overall it was an excellent 2 day golfing trip which we both thoroughly enjoyed.

Don Reviewed 13 Nov 2014

10 / 10

Many thanks for arranging the golf package at Marriott Forest of Arden. We were very impressed by the venue, both in terms of the hotel, and the courses. The hotel staff were very welcoming and sorted out great rooms for our group. Nothing was too much trouble. 

The Aylesford Course was a good warm up round before we played the far more testing Arden course. 

Unfortunately a deluge of biblical proportions halfway through our round meant we had to abandon the course, but the staff in the clubhouse had no problems in fitting us back in to finish the game the next day. 

Aside from the golf, we enjoyed the fitness centre, the spa and, of course, the bars! The quality of the dining was also excellent, given the cost of the package.

The venue is a big conference centre, so the hotel bar can get crowded.  We even had a surprise visitor, when coming downstairs for our afternoon round we spotted the familiar face of HRH The Duke of York being greeted by the hotel management.  It turned out he was not coming to play a quick 18 but to address a conference of newspaper editors. 

Overall, the venue and organisation was first class, and fantastic value for money.

Mark Reviewed 13 Nov 2014

8 / 10

Overall we had a really lovely stay at the Forest of Arden. All the guys were really pleased with both courses, especially the Arden course, and they said there was a lot of wildlife around including deer which they thought was brilliant!

We (the girls) thought the gym and spa facilities were brilliant; probably the best we've experienced whilst on such a break so big thumbs up there!!

The hotel was really lovely and the staff were brilliant! So in all a lovely stay.

Your golf travel, your way.

Organise trips and earn rewards from our app.

Download YourGolfTravel

Scan the QR Code
to download