Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

8 / 10

Comfortable stay, set up ideal for larger society groups, plenty of space in large restaurant and bar. Only criticism is the drink costs. unnecessarily pricey.

10 / 10

Excellent play to stay

10 / 10

8 / 10

Room clean, comfortable bed, spacious with all facilities expected. Staff welcoming and food in restaurant of a good standard and choice.

8 / 10

Very comfortable room though long walk to everywhere for my husband, who suffers with mobility

8 / 10

10 / 10

Best so far. Been to many trips but this is the best. Staff were superb couldn’t do enough for us. Golf course great condition. Well worth a trip. Will be booking again

10 / 10

10 / 10

Good hotel with good rooms and food. Bar prices a little expensive.

10 / 10

Great staff (apart from one) and a really positive experience from our weekend. Food was tasty and portions just right, even for 2 hungry golfers. Rooms were very clean and comfortable. A positive experience for my Son and I on our first break. Would definitely visit again.

8 / 10

Very good hotel,well maintained. Excellent reception desk staff. Indoor pool also very good. Food for our evening meal was very good with a good portion size. Service,however,was very slow and slightly chaotic. They had mislaid the preset menu we had all ordered prior to playing so had to reorder at the table in the evening. Hopefully a slight blip that would not prevent us from returning in the future

6 / 10

Not great.

8 / 10

We enjoyed our stay at this comfortable, clean and pleasant hotel where the staff were very friendly and the breakfast buffet excellent. Our rooms were fine but a long walk from reception. Our only criticism was the quality of the dinner. The fish with fish and chips was not fresh in our opinion and the fish cakes were nearly all potato and very little if any fish.

8 / 10

Hotel building, grounds and facilities really good. Unfortunately the beds and pillows were really uncomfortable resulting in a poor nights sleep

10 / 10

From beginning to end , our stay was great. The staff were friendly and helpful. One thing that would have been helpful would have been if the reception staff had asked if we wanted to book a table for dinner.

10 / 10

hotel was lovely, great facilities and very helpful staff. rooms was clean and beautifully serviced

8 / 10

Comfortable spacious room. Excellent food. Friendly helpful and efficient staff.

10 / 10

Excellent food and service.Helpful staff.

10 / 10

Excellent hotel with very friendly and committed staff. Well equipped room, very good evening meal and comprehensive breakfast. Best golfing break we have had and thoroughly recommended.

6 / 10

Room had no air conditioning which meant the temperature was unbearable in the room. It was also lacking a fridge to keep and drinks cold.

10 / 10

Staff very helpful and efficient. Good choice of menu. Hotel fixture and fittings in good condition. Rather a long walk along a corridor to our room.

10 / 10

10 / 10

Lovely hotel , staff were really helpful and friendly. The spa was an added bonus with a lovely pool and sauna . Food was also very good.

6 / 10

Overall trip was Ok but have some observations: - there is no benefit in taking the "dinner" portion of your deal as it was £30 off the menu prices - indeed it probably made us eat more than would normally just to ensure used all allowance - room was ok but must be one of the worst rooms with a view of a roof- really not impressed and we should have been informed before we arrived - could not swim on first night as "class" was going on and sauna was broken - although not directly the hotels fault the mobile signal was non existant and in this day and age i would have expected the hotel to get this fixed. -

8 / 10

Comfortable room, good breakfast, drinks were a little pricey, paid extra on top of the £30 evening meal allowance for a couple of additions but could have eaten a decent meal within the allowance if on a tight budget.

6 / 10

A good hotel experience spoilt by the fact that instead of being offered 3 courses at dinner from a set menu we were restricted to £30 per head from the main menu. The result of this was some in the party did not have 3 courses and made compromises in their choice of food.

10 / 10

We upgraded to a golf course view - the room had a balcony, was spacious and spotlessly clean. Very comfy bed and good size bathroom. The food in the restaurant was excellent. There were hand sanitation stations at every door so we felt extremely safe during our visit.

10 / 10

Couldn't ask for a better hotel staff, food, accommodation all first class

8 / 10

Comfortable accommodation, good food, drinks overpriced

8 / 10

Excellent golf course and hotel

10 / 10

Good accommodation, good location the hotel was clean and tidy with excellent staff. As with all hotels beer is a bit pricey but you expect that. The food was excellent and the golf course was challenging enough but fair with some quirky holes and in good condition (although the bunkers had taken a bit of a pounding from the recent weather), no negatives and certainly worth a trip.

6 / 10

the room was a little tired & the dining menu need more choice than just bar food.

8 / 10

Perfect set-up for a golf break. Friendly, efficient staff, limited menu but food very good.

6 / 10

The Manor was a total disappointment. Could not sleep in the bed for the 2nd night,, The manager did arrange a change of room . Menu was so limited and had runout of sirloin steak on the Monday evening. Staff did their best and the manager provided complementary wine for Tuesday evening.

10 / 10

Great looking hotel set back in grounds great location just off the M50 reception staff very friendly and helpful with quick book in.nice room spacious and spotlessly clean read a few negative reviews before I went about the rooms but shouldn't have worriedthe only thing was the bed was a little hard but still slept fine.nice bar and outside areas the bar and restaurant staff were amazing considering how busy it was over the Bank holiday weekend always happy to help nothing to much bother for them can't praise them enough doing a very hard job and sometimes unappreciated we were a party of 16 and everyone of us were very happy with the top service they gave us a massive thank you for making our weekend so enjoyable

8 / 10

Generally very good but disappointed the dinning room was closed due to lack of staff. There was some confusion around our dinners as the front desk forgot to inform anyone else our meals were included. Embarassing for the bar staff and myself, but cleared up quickly.

8 / 10

Second visit. Hotel staff very helpful. Rooms well kept. Breakfast excellent. Dinner , food presented was good but menu is focussed on spicy and fried food. There is a need for some plain dishes on each course. Overall very good value for money. Plenty of places to visit within half an hour for non golfers.

10 / 10

The hotel country club was well used by our 24 attendees, all appreciated the free drink after 18 holes. The restaurant was A1 with all the meals commented upon positively along with the breakfast facilities and generous food choices available. As. Part of our stay we budget for4 a free drink before the evening meal, the bar staff fully supported us on this using the meal listing to tick off all our members for a drink which helped our restricted budget, they did this by holding my credit card and going me a key for our members to present when they are served to get them ticked off. All appreciated this service and we would give the restaurant and bar staff a big PLUS for their excellent service.

10 / 10

Excellent accommodation

8 / 10

From arrival till we left the staff where 1st class, the only thing that let the hotel down was no air conditioning in the rooms. Nice forgiving course and overall great break

8 / 10

Overnight stay - staff were very helpful

8 / 10

Great hotel, the food is fantastic,drink price are ok for a hotel.Only one negative is no sports bar.

8 / 10

Very good venue with great facilities. Staff extremely helpful even during these difficult times.

8 / 10

The hotel was fully compliant with Covid regulations. The staff were working under difficult and changing conditions and still maintained a professional and efficient service.

8 / 10

The rooms and great with first class facilities, all the staff were helpful and my group were pleased with the service provided. The complex is a reasonable size and my group managed to park in three different areas, but we eventually linked up. Breakfast was below par with the options for a cooked breakfast a little limited, and the prices charged within the hotel were we felt excessive and disproportionately high when compared to other similar type golf resorts. Some of the group asked for a bacon bap and coffee and paid £11.75 each which is well above normally, and golf buggies were £25 each per round, again well above other courses.

10 / 10

We have stayed at Puckrup many times before and we have always had a lovely time. Very good value for money, swimming pool and golf course great, would recommend it.

4 / 10

Parking was a nightmare both at the golf and hotel car parks probably parked illegally. The rooms142 and142 were the farthest away from reception and our room was tiny. One bath towel was so thin it had a hole in it, the toilet flush was temprmental and the shower weak.However the worst experience we have ever had at breakfast was Monday morning, it was very busy, got the last table. Self service everything okay but coffee machines not working, toaster not working, que then no food available not enough staff tables not cleared, an absolute car crash. Tuesday okay. Evening meals were okay but will never return, could go on.

10 / 10

A lovely hotel with excellent staff and facilities. However, the cost of drinks in the bar and restaurant, in particular wine, was outrageous. £9.50 for a glass of mediocre Merlot is obscene!

8 / 10

A wonderful setting for a golf break, excellent course layout in very good condition. A variety of challenging holes with well-placed bunkers. Staff were very friendly and helpful. Breakfasts had a variety of options and the set evening meal was good with interesting choices to tempt most people!

8 / 10

Slightly dated however, this did not detract from an overall pleasant experience. The staff were particularly helpful.