Kaya Belek Hotel

Bit of a dated hotel, pool out of action and bars and decor seemed tired. We travelled in Feb so not much going on, wasn’t too bothered it was adequate for the golf trip just not a lot happening after the golf

Kaya is all about the staff not fixtures and fittings. It's a hotel that's coming to its end but it's clean with great staff and super food best I've ever had for all inclusive

The hotel food was amazing the hotel is dated and needs updating, great location for the golf club.

Bedroom beginning to look a bit tired could do with a refresh…

Hotel was good - just needs updating in relation to decor and rooms

A little dated and bedrooms needing refurbished. Excellent quality buffet restaurant and bar, however throught at least one of the three a la cart restaurants would still have been open even for one night.

Hotel was good, probably a little late in the season as not much entertainment. Food plentiful, but maybe it's an English thing? Not hot, only warm ( this is always a problem buffet food). Staff all great! Not much nearby except the huge land of legends theme park/mall within walking distance. Although we did walk to kidiyre ( nearest town,) a 40 minute walk, and into belek, about an hour and 20 mins walk. All in all very satisfied

Good stay. Unfortunately I got food poisoning which spoiled it a bit!

Hotel was ok, little outdated in places. Staff were friendly.

A little dated and rooms bit small . Good food and service generally value for money

Hotel is dated and looks tired, ac didn't work anywhere.

Overall it was good. Beds are a bit hard and the WiFi isn’t great but other than that is was good.

We enjoyed the holiday overall but unfortunately we asked for rooms all together but we were spread over a very large area . The rooms were very small and tired .on booking the holiday we were not given an option of the different types of rooms available. Food hygiene must be an issue at the Kaya Belek hotel because 3 of our group were ill and last year 1 was ill. The location though was excellent and facilities and entertainment was also excellent.

Excellent resort everything you need and immaculately clean. The food buffet selection was great for breakfast lunch and dinner and the soup and sandwiches at 11.30pm was a nice touch also.

Hotel generally good and pools were excellent. Buffet food very average and very frustrating that we couldn't book the 1 night a la carte we were supposed to be able to despite being there 4 nights

The hotel is ok. It's looking dated, especially when compared to others in the area. We didn't eat there much apart from breakfast due to timings of our activities, but it was ok, nothing special but it served a purpose.

Hotel is not as good as some others I have stayed at due to small bedrooms and food which although good was repetitive each day. Staff very good and helpful. All areas clean and tidy. Overall would have paid more for a better hotel.

Staff not the most friendly. Limited a la carte restaurant choice. However good variety in the buffer. Reasonable value. Good location for the golf courses.

The bedrooms and hallways are very tired, with old decoration The bars lack atmosphere, with very few outdoor terraces except the pool bar The Reception staff were not very welcoming and generally unhelpful and lacked a personal touch. We were told the themed restaurants were fully booked. In fact they were closed on at least 2 nights. The shops in the basement are very limited and have little style, with no pharmacy. The main restaurant has no atmosphere and the outdoor seating had little in the way of views of pools or sea. The food offering was very poor compared to most Belek hotels The golf course is excellent with good practice facilities and a nice clubhouse with friendly staff The beach pontoon was closed for refurbishment. Overall, this is the least attractive hotel we have stayed in at Belek, even taking into account the cheaper price. The saving grace was the golf course, which is very nice. We would stay at the Palazzo if we decided to return to Kaya.

The hotel had a political summit going on at the convention centre next door when we arrived so it was full of diplomats, security, prime minister of Georgia and secret service with guns. Not really the holiday atmosphere we expected on arrival. This went on for 3 days. It became more relaxed when they left though. The staff and food were fantastic. The entertainment was average. Not much atmosphere for us so we went to the hotel next door which had great ambience and atmosphere. The golf club and course we really enjoyed. We visited the Land of Legends which is nearby and well worth going for a night. All in all we had a fun time but probably wouldn’t go back again.

I have stayed at this hotel previously and recommended it to fellow golfers. The first few days were excellent and then there was a large influx of guests at Eid. Lounge access and entertainment access became a problem. Trying to use internet in my bedroom was useless. This happened to other guests who had to move rooms to have a reasonable signal. The buffet restaurant although very busy coped very well and the food remained excellent. Service was excellent as well, the staff coped very well. We visited the A la Carte restaurant which was also excellent.The internet problems I experienced was very disappointing and may stop me from returning to the hotel.

Hotel was very nice, staff were helpful and polite. We were a little out of season so not all facilities were available which is to be understood. Rooms were clean and tidy. Food in the restaurant had plenty of variety if not all you would expect.

Nice staff and great breakfast, lunch and dinner. But we found that a lot of the facilities were closed (pool, nightlife etc.). Especially disappointing that the pool was closed and that we were not informed about this in advance.

Hotel is super nice but a little dated now. The only real complaint I would have is with the food. As a vegetarian it was sometimes hard to know if food was vegetarian or not. I had a vegetable omlet for breakfast but found sausage in it.

Very enjoyable

Although the hotel has great amenities on paper, it is very tired and dated. Lots of cracked tiles, worn and faded decoration. I would class it as 4 star at best, not on a par with other 5 star hotels in the resort. We asked to move to another room as we were put in a family room with an extra bed which restricted the space and the toilet only came up to my husbands shins! The double bed was pushed up against the wall so nowhere to put a glass of water or book and had to scramble up the bed to get in. The quilt didn’t adequately cover us in the bed and we had to use the other quilt from the single bed to stay warm. We were told by reception all rooms are the same??!! Hospitality staff are very attentive but food was lukewarm at best in the buffet restaurant and nothing special. The ‘themed’ restaurant which you could visit once on your visit food quality wasn’t very good. General housekeeping and cleanliness was poor the dining room windows, balcony glass/balustrade in all the rooms hadn’t been cleaned in weeks. The corridors were lined with flaking paint from the walls. We were left with only 1 towel, no toilet roll and no soap halfway through the holiday and had to ask for more!! Overall not a good experience and I would not recommend this hotel if you are expecting 5 star - falls very short of expectations.

Lovely hotel, great facilities and good location.

Great hotel staff were very accommodating... choice of food was amazing our only quibble would be need some different beers the one beer they served was very gassy and hard to drink

Overall the hotel was fantastic however in some areas it was a bit tired but overall the service was fantastic and the hotel was very clean. i would be happy to return to this hotel chain but possibly the newer addition next door.

Actually amazing. Surpassed all expectations

The Hotel was set in beautiful surroundings, plenty of sun beds round the pools and also on the private beach! The rooms were very spacious and the mini bar well stocked (fully inclusive). On the down sides of the Hotel. 1. When opening the patio door, it is sudden drop of around 12” which caught me by surprise, only a 4” step outside the patio door! 2. Although there was plenty of variety of food on offer, it wasn’t very hot and there were no hot plates on offer, so by the time you had got the food and sat down it was even colder! Not sure what the reason was, maybe because there was a very large number of children running around unsupervised by their parents? We also found this problem at the beach and pool restaurants. Probably wouldn’t stay here again, more likely to be an adult only hotel!

Good hotel. Comfy room. Food was great. Indoor pool very slippery and we had an incident where one of our party slipped over as flooring is not suitable for the pool surround. Apart from that lovely stay

Air conditioning poor (not really working suspect off season so deliberate ) Rooms slightly tired

Can't fault it again. Certainly be returning next year . Outstanding

We felt it hotel wasn't quite want we expected. We stayed at The Gloria last year and there was no comparison.

Lovely hotel but no air con in the rooms and the outdoor pool being closed along with the A la Carte resteraunts was severely disappointing.

Fantastic

Fantastic, could not fault it 👍🏼

Great stay and very good staff and food was excellent