Manor of Groves Hotel, Golf & Country Club

8 / 10

The rooms are fine some may say dated but they offer all that is required for a one night stay. The bar area is awful it is by the entrance and has no character whatsoever they have at least replaced the electronic doors that operated when anyone got close to them letting in cold air or stale tobacco smoke. they now have a swivel door which is quite awkward. The receptionist was fine and welcoming although one of the bar staff who was doubling as a receptionist was quite rude when carrying out he bar duties. Talking of the bar the selection of draught beers is dire and the cost of the drinks we purchased was outrageous therefore we only had the one drink. It seem to me the hotel staff were all youngsters with no experience who could do with some training in hospitality. The evening meal was good however the menu doesn't appear to change so those staying longer would have little variation. Breakfast was on the whole good. Noce health club which we did not use on this occasion

8 / 10

Check in was efficient, room was comfortable and clean. Food and service in the restaurant was good. Our only issue is there is no comfortable lounge and bar area. We had a drink after dinner and we had to sit in the reception area which was noisy and a bit chilly. Not what was needed after a busy, tiring day.

8 / 10

Best part about the hotel experience was the dinner, considering it is included in the package is very good quality and included 3 courses. Room was fine and did the job, very good shower.

8 / 10

Chairs in restaurant were in disrepair but were told new ones were coming. Food very good both evening meal and breakfast.

6 / 10

The hotel a mix of old and new , room was nice , bar !! In lobby no atmosphere. Restaurant!! Seats falling to bits food ok

6 / 10

Golf course verry nice but hotel restaurant very shabby chairs and tables need renewing but staff very helpful

8 / 10

6 / 10

Hotel The dining room was a bit canteen like, the beds were hard and pillows thin and flat. The shower screen leaked massively onto the bathroom floor. But these were all small things and overall ok Course Our first round was in the rain immediately after a huge thunderstorm. Maybe because of this that for the next three days bunkers in terrible condition, no defined edges and rabbit holes, filled with mud more than sand. Ladies tees very uneven. Lots of hazards that could lead to slow rounds although we never got stuck behind anyone for long. Greens ran true but signs of plantain growing through in places. Overall course very likeable with many different types of holes.

8 / 10

6 / 10

+ Lovely location + Breakfast and evening meals excellent + Rooms comfortable ~ Not much to do in the evening.Bar area is soulless no atmosphere ~ Stayed 3 nights no cleaning service at all. Biggest negative our last night/morning no water as hotel had problems with a pump. so no morning bathroom facilities as still no water when we checked out at 11

6 / 10

Room was perfect, food excellent, staff very good but we're young and needed guidance. Bar area was poor, it was in the Hotels reception area. Location was stunning. And the hotel itself looked tired and in need of some tlc.

6 / 10

Not a relaxing place to enjoy food and drinks and socialise. Not enough staff and not very friendly. The bar is an extension of the check in desk. The restaurant is like an add on area to reception. A bit negative however THE FOOD WAS EXCELLENT! Well / done chef! Didn’t use the gym but it looked impressive

4 / 10

Unfortunately the hotel had a problem with water so no one had any option to shower or even use toilets in parts of the hotel. They also ran out of half of the draft alcohol which limited people’s options

6 / 10

The hotel looks very tired, the reception entrance carpet was worn along with the dining room chairs. The lift was not working. The breakfast was not good, cold plates, dried up food, hard eggs etc

6 / 10

The lift was out of order, had to carry all our stuff up 2 flights of stairs, no help. Was told it won't be fixed as a new lift required and the hotel won't spend the money. Eurovision also advertised, but staff had no idea this was meant to be on and couldn't work out how to get BBC

10 / 10

Room where good bar don’t have a lot of space for larger groups but there is a pub walking distance

6 / 10

Very average accommodation. Our rooms were near the leisure facilities and we were all woken at just before 7am by the music from a gym class.

8 / 10

Hotel was adequate for a one night golf stay. Rooms were fine but basic (which was ok) but could do with some updating. Staff were friendly, food was excellent. Bar are was not so great but adequate. all in all good value for money

10 / 10

Friendly clean well kept.decent bed. Beautiful grounds.

6 / 10

The food was the best thing about the hotel, over the 2 days and 12 meals we had between us no one was disappointed with any course, I would certainly come back for a meal. Onto the actual stay, the addition of the health club was a massive bonus and very well kept, the rooms were alright however water pressure was poor, and on the final day we found to be no running water in our side of the hotel which really let it down, all in all not the best stay but for the price the food really saved the day

10 / 10

Accommodation was great, but without exception all ten of agreed the food was some of the best we have had in the thirty six years we have been travelling.

10 / 10

10 / 10

I had read a lot of bad reviews about this place , but decided to ignore them and book a one night stay and two rounds of golf as part of my brothers stag do , on arrival we couldn’t check In until 3 . So we went off and played lovely course only let down is the greens weren’t great Rooms were great , staff were great couldn’t help enough and the food was fantastic including the breakfast the following morning . I will definitely be coming back .

8 / 10

Good hotel adequate as a base for golf

10 / 10

Friendly staff, comfortable rooms. Good menu.

8 / 10

The hotel was good, room very comfortable and it had a fridge which was excellent.Food choice in the restaurant could have been greater.

8 / 10

Comfortable stay at hotel. Restaurant and food ok and buffet breakfast was great. Perfect for 4 lads on golf weekend.

10 / 10

Thanks YourGolf Travel for recommendation. Manor of Groves was perfect for our small society. Friendly staff, pleasant rooms, excellent evening meal and challenging well cared for golf course. Great couple of days had.

8 / 10

Sound experience - had an issue with final settlements but the manager was amazing in helping us get it sorted. Defo recommend it here

8 / 10

It was good value for money. I would highly recommend it. For the money it's well worth it. The golf course was in good playable condition for this time of the year.

6 / 10

Nice hotel. Staff were polite but lacked a little hospitality training. Was disappointed to see the restaurant menu was small with basic options on. Considering g were dining two nights would been nice for a little more variety. Staff in restaurant seemed to lack leadership or direction. No check backs etc.

8 / 10

really enjoyable stay at this hotel the staff were very accommodating and friendly

10 / 10

Very nice hotel food was lovely, service great No complaints .

10 / 10

The accommodation was very good, the only strange thing was that the bar was part of the reception and was like sitting in the foyer.

8 / 10

aal good great weekend

8 / 10

Enjoyed the experience, the rooms were really nice and the staff are professional and helpful. The biggest negative is there is not a decent lounge area, the seating in the bar area is small and noisy..our group was very lucky as we were given the library for our dinner and evening prize giving.

10 / 10

Great staff very good food at the hotel and clubhouse rooms are a bit dated but comfortable unfortunately we were in the basement so some rooms didn’t have a view but not a major issue would highly recommend this hotel

8 / 10

The food in the hotel was really good and the staff with whom we interacted were very nice. The room was fine and the bed was very comfortable. The bar doesn't rate so well. There is no atmosphere and very little decent seating. We were a mixed age group of 10, so not a huge group, but the bar area is set up with basic dining tables and chairs, meaning that enjoying a relaxing evening after our golf was not ideal.

4 / 10

Poor lounge area and very noisy dining room (tiled floors). Nowhere to relax in comfort.

10 / 10

8 / 10

Lovely hotel and staff, would have given 5 stars but the evening meal was not the best, have dined better

8 / 10

Nice hotel the rooms are very hot as we were in the basement the food was good and the staff very good.it’s a pity the only bar open was by the reception area and also nobody informed us as to the time of dinner on the 2nd night which they made 2 hours earlier than the first nights a great stay the leisure facilities are great

6 / 10

A lot of problems with the automatic room keys. Menu choice was a bit limited and was the same for all 3 nights and on each evening an item on the menu was not available.

6 / 10

I would not recommend this hotel whether a golf stay or otherwise, it felt like an overpriced business hotel. The reception also included the bar and the restaurant, there was not space for relaxation and was extremely poor. The staff were rushed off their feet and ignored waiting guests, even on arrived the receptionist, come bar person, saw us walking in and walked away, leaving a colleague to deal with another guest who was complaining. I asked about the booking for a restaurant, she said no need, another member of our party asked the same to the same person and was told you better book as it is busy! We asked for twin rooms for all and all rooms were made up of as doubles. When waiting to be served at the bar later on, she was busy having a casual conversation with other guests, who had completed their order and just totally ignored us. We ordered wine at the table, they didn't even bother to open it and serve it. Would not recommend this hotel at any price to anyone.

8 / 10

Hotel was nice. Rooms were spacious. Bar was a bit small for a big group of us. Food was ok

10 / 10

Had a great stay can't say more than that really

10 / 10

No complaints at all everyone was pleasant and eager to please. My only complaint was with the inflexible way that we dealt with limited info when booking with yourselves we would not use your company again.

6 / 10

Room comfortable, maybe could have some rooms with shower cubicle as bath was high and hard to pull yourself up to stand to be able to shower.

4 / 10

Overall not a positive experience manily due to the condition of the course.

8 / 10

Room and evening meal were excellent. Breakfast had a wide range of food available, but the cooked breakfast was self service under hot lamps was tasteless.

8 / 10

Stayed for a golf package weekend. Challenging but well kept golf course. Staff were very friendly & helpful. Dinner was excellent & overall excellent value for money. Would definitely stay again 😊

8 / 10

Very good

8 / 10

Friendly staff and a well equipped and modern hotel. Leisure facilities were excellent with fully equipped gym and large swimming pool. Food in the restaurant was excellent, room was spacious and comfortable

10 / 10

A Friendly comfortable hotel with good facilities and food with golf course and health club excellent

8 / 10

10 / 10

The stay was very good the only problem we had was that we change the date due to covid and the room was changed but the golf was still in the old bookings luckily they were able to fit us in everything other than that was great

8 / 10

8 / 10

8 / 10

Amazing value for money. Will definitely be going back.

8 / 10

Excellent venue. Rooms was very modern and well kept

10 / 10

Booked late and was everything we asked for

4 / 10

The room 106 very poor low budget.

10 / 10

Right from arrival staff both in the hotel and the golf clubhouse were very friendly. Once checked in we got settled, room was spacious bed very comfy. Shower was one of the best I’ve had, water pressure was something else! We went into the local town of Sawbridgeworth to watch some sports, great decision really cute town and the people there were very welcoming! Returned to the hotel and headed to the leisure facilities to relax, great pool and Jacuzzi and the steam room well kept. Breakfast in the morning was perfect, nothing fancy but great fry and healthier fruit options available. We would definitely come back!

8 / 10

Hotel was beautiful. The rooms were quite small and the sheet was directly on the mattress so you could feel every button. The restaurant and bar areas were quite plain, but the food was very nice.

8 / 10

This is our fourth visit which says a lot . The staff are great and from start to leaving looked after us . Food is always very good service friendly and professional. Rooms very comfortable . Course is challenging longest 18th ever but love the challenge. Very good value for money and Thanku to all form YGT and Manor of groves .

6 / 10

Room comfortable but no towels in room, food was not up to scratch. Buns on burgers was stuck to burger and not fresh. Breakfast was fantastic

8 / 10

Hotel is clean and well presented. Staff very helpful and friendly. Room ckean and comfy Only issue room not cleaned during stay.

10 / 10

Ideal for what we needed it for !

10 / 10

8 / 10

Overall good but disappointed with no golfers lounge and the bar was in the lobby with guests checking in and out. not ideal. also no fridge in the bedroom which was strange considering the rooms were excellent.

8 / 10

Nice hotel, rooms clean and comfortable. Food was excellent and staff were all very helpful especially in the clubhouse bar. Hotel bar itself lacked atmosphere, shame clubhouse bar didn't stay open late.

6 / 10

The rooms were good, nobody had complaints about them and the food was basic but good although depending on the meal chosen one or two thought the portion size a bit small. Buffet breakfast was excellent. Bar prices were a bit higher than we are used to but about average for a hotel.

8 / 10

As the coordinator for the group I must admit I was quite wary in terms of my expectations for this venue, but I was so glad that we booked it. The hotel is very nice and the facilities are excellent. Having access to the pool and health club was a bonus, the rooms were clean and well maintained and very comfortable. The bar space was a little limited when in the hotel, but that did not detract massively. So overall a very positive experience and a place I would recommend for a cost effective golf break

4 / 10

Good golf and accommodation but the staff were a mixed bag. Many times I would be waiting to be attended by members of staff and they would not acknowledge you for a while (whilst they were doing something). All they needed to do was say they'd be with you in a minute. Main problem though, the restaurant was awful. Awkward design, really bad food (burger was like a microwave burger advertised as brioche - definitely not brioche). Their system for serving customers was amateur - we had to wait 45 minutes for just our drinks and we were left countless times waiting for us to take an order, asking whether dessert was included and even had to go to the till to give our order. Staff were friendly enough but didn't seem trained at all. I was a better waiter when I was still at school. Shame really - the restaurant really spoiled the weekend. Also, they don't have a lounge to relax in...definitely go somewhere else next time

10 / 10

4 / 10

Awful staff except one! They are understaffed and most are in training so lunch and dinner was slow and as for the breakfast- vile is the best word that comes to mind. And when I complained all I got was "you're rude" and a walk off shaking their head. We did try calling the main reception for 2 days prior to our visit to book a table for lunch but no one ever picked up or returned our VM's - I asked why this was at check in and they said "oh yer, we have about 40 calls on there and just haven't got round to it" which says it all really. I have since read trip advisor and I could have copied and pasted so of the reviews over the last 2 months.

8 / 10

10 / 10

I'd stay here again. Food was good. Staff could not be more welcoming. The acoustics are a bit poor in the public areas as there are lots of hard surfaces, so if you have hearing difficulties this may not be the place for you, but otherrwise, all good.

10 / 10

Really enjoyed our stay for 16 people. 15 player golf whilst one used the swimming and gym facilities. Plenty of staff on hand and everyone was friendly. Everyone had a great time.

8 / 10

Social distancing was very well organised and staff very friendly, overall experience of the hotel excellent

8 / 10

Rooms were very clean. Staff were superb and very friendly. Food was perfect.

10 / 10

Had a great time at Manor of Groves. Staff were very superb and friendly and nothing was ever too much bother. COV19 restrictions are not ideal but the hotel has put in sensible controls.

8 / 10

The hotel was ok and good value for money. Evening meal was lovely but the breakfast was very poor. We was in the back room for breakfast and the food was very cold once it came out. We made a complaint about how poor it was. The manage then took the rest of the guest to eat in the main restaurant area which all the food was hot when it was served up.

8 / 10

10 / 10

The hotel was excellent and the staff very friendly and welcoming.

8 / 10

Staff a little off at times although I’m not a sensitive sue, rooms a bit tired but adequate for us as were only there for the golf and one night restaurant excellent food excellent bars good I enjoyed the stay

10 / 10

I've been on many golf breaks in the UK, where we have been looking for a low cost weekend away. Most weekends have been compromised in some way, either food not great, rooms a bit rough, but we know it's a case of 'you get what you pay for' so happy to go with the flow. The Manor of Groves weekend was above expectation. The rooms were lovely, the service was excellent and we had full choice on the dinner menu (a lot of breaks give you a set menu). In addition we had use of the spa facilities (sauna, steam room etc...). Unfortunately I was unaware so took no swim shorts, but know for next time. A short cab ride into Sawbridgeworth in the evening for some nice pubs if you want to take yourself away from the hotel bar. Cab fare was £6. Golf course was fine, not the greatest to be honest, but our crowd were all mid handicappers so happy with it. Just glad for a golf weekend away in a nice hotel. Golf club bar was fine, sky sports on TV and relaxing place for a couple of post-round beers. All in all a great venue for a low cost weekend with friends, hitting some balls and a staying in a lovely hotel

8 / 10

Hotel staff good fine golf course not recovered from hot spell tee boxed in need of attention mud rather than grass fairways need cutting but overall good value thanks