Meon Valley Hotel, Golf & Country Club

6 / 10

I found the hotel to be very tired. Bedroom was very dusty and grubby. Breakfast was good but dinner was a buffet and poor. Starters were 2 options as was the dessert. Most disappointing was no drinks were offered.

10 / 10

Great venue, food service very poor. Had to wait till 11am to order hot rolls on arrival, no labels on evening meals, no sauces or gravy, very limited choice all round. No one to serve drinks from restaurant, have to fetch your own. Told by reception that breakfast was from 8.00 tiill 10.00, arrived at 9.05 to find doors closed, was advised to bang on door for entry. Food stopped cooking at 9.00, had to have whatever was remaining, as we're others. Staff and catering management in urgent need of serious overall and organisation, completely put a dampener on the stay. Was doing a recce for a golf society break, will not be recommending this venue.

8 / 10

We had a very good stay. The only thing that surprised us was breakfast finished at 9, I know what on the leaflet but I think it would have been worth being told at checking in as this is very early and caught 7 of us out (3 different groups)

8 / 10

Staff a bit dozy, Breakfast started at 7 with a tee time of 7.24 so no real breakfast!

8 / 10

First time staying at Meon Valley and all was really very good. The overall rating just slipped to 5 stars as it just felt that the hotel needed a bit of 'freshening up', though this may have been because it was near the end of the summer.

6 / 10

Rooms were spacious and clean although no housekeeping service so once the tea bag and milk has gone you have to look for your own replacements along with towels and bedding if your stay was longer than ours. No problem since it was only a two night stay. Bit odd for a hotel though. The bar didn’t have enough staff and our three course meal was a free for all in the bar area with practically no staff who were working flat out. The food arrived piecemeal so we were waiting for missing courses and had to go and find our own water in a jug and collect glasses. There were a few of us so it was all over the place. Queues at the bar were extensive for drinks, food etc but were dealt with very well by limited bar staff. Second night was in the restaurant and the food choices were limited to sloppy things like stews with rice and potatoes in Buffett style. Cake for sweet and a brown looking fruit salad. Worst bit of the stay. However having said this we are all aware of huge price hikes in hiring staff and it’s obvious it’s hammering hospitality. We would go back because it’s a nice place or it had been and times will change again, I hope.

8 / 10

8 / 10

Comfortable stay. Staff friendly. Menu for golf package limited but good quality.

6 / 10

Unfortunately we did not get an a la carte menu like in previous years when the food was excellent. We were ensured the buffer would be better for us. Unfortunately the food was horrendous. I will now not be booking again for our group despite 4 years of splendid trips.😢

10 / 10

Very clean and spacious rooms but lack of power points

4 / 10

From the moment we arrived it was obvious that the staff were not interested in providing much in the way of hospitality towards our group. The reception staff seemed annoyed that we had requested some information about check in and use of the leisure facilities. This unfortunately did not improve. The Manager on site that weekend was rude and unaccommodating to our group, and based on the reactions of other golfers/hotel guests we we not the only ones who weren't happy. The bar was shut early on Saturday night. No food available in the whole hotel at 4pm on a Sunday. They ran out of beer on Sunday. Only one bar staff serving around 50 people. Not a single bottle of drink water or otherwise could be purchased from the hotel/pro-shop/restaurant and it was 32 degrees! The restaurant was closed the whole weekend, and instead of a sit down 3 course meal, we had a sub-par buffet dinner, breakfast was unfortunately not any better. Beds were comfy. No air con just a fan. Steam room was out of action. It was disappointing as in our last stay the Hotel couldn't do more for us, hence why we returned to Meon. This time however, we seemed to be an inconvenience rather than valued guests. We shall not be returning for our annual trip.

6 / 10

Not enough staff,not interested it was like they didn't want to be there,golf great but vending machine coins only...and bar didn't open till 11am so could get a cold drink,didn't cater for the lad that was lactose and gluten free,I was told they did,so thats not good,dont promise what you cant deliver !!!and food was a buffet again was not told that...very disappointed ......

6 / 10

Functional room. Poor food and really poor staff especially in the bar area where they were very offhand. One even smoked amongst the guests outside as he was clearing glasses! Would only stay there again due to the golf being onsite

4 / 10

Rooms nice - staff miserable - bad attitude - food poor - inclusive dinner package - had a below average buffet

8 / 10

Comfortable and staff friendly.

8 / 10

Room clean and spacious. Restaurant was a buffet all of which was tasty. Staff helpful and friendly.

8 / 10

Shame the bar was understocked on Sunday evening

8 / 10

Excellent hotel but limited menu for evening meal

6 / 10

Accomodation was good.

6 / 10

Sky Sports Golf Channels in the bar and restaurants highly recommended.

6 / 10

Very disapointed with the check in, one man on rececption who hardly spoke Engilsh, didn't seem to have much idea about his job, or anything else about the hotel. I was told Menu choices would be done at the table @7.30, but no!!! the same receptionist messed around trying to take food orders aswell as allocating rooms....this was very time consuming. Also very bad for the single guest who had to wait to check in to his room behind us. Infact I took over doing the Menu choices for him. Several room keys didnt work so ladies were up and down to recepition. The food was of average standard for dinner, but at least with my menu list everyone got the correct food. Breakfast was extremly POOR, short if not no supplies of even the simple things like bread for toast and danish pastries. The eggs both scramble and fried were nothing more than disgusting they were dried up and lood like they had been there for hours. The only lady waitress was quite rude and unhelpful.

8 / 10

We all really enjoyed it. The food isn't brilliant and there were not enough staff working but we knew that as a Britannia hotel so our expectations were not too high.

10 / 10

An excellent room with all we needed

6 / 10

Not enough staff, left waiting constantly when ordering drinks etc

6 / 10

The hotel is obviously undergoing some refurbishment. The beds were not comfortable. The biggest problem was the food, it was a buffet which was dreadful. The food was lukewarm at best and poor. This area really needs addressing.

6 / 10

Lovely large room. Food basic served in the bar area,breakfast room much more like a hotel. Shortage of staff.

4 / 10

Poor hotel with paper thin walls which makes it a noisy place to attempt to sleep. Restaurant was closed which meant we had to eat in the buffet. Not the experience you want.

8 / 10

Hotel and rooms were great and perfect for our golf society weekend. Staff were lovely and very friendly, always on hand to help. Only real criticism was that there was nowhere to get a coffee and a bacon sandwich without having to have a full Buffett breakfast and the bar shut at 10:30 on the Saturday evening. Otherwise the hotel was great value.

6 / 10

We were disappointed with the food choices and quality, given the amount of money we spent on this hotel. The room was comfortable, but there was no view at all, just a brick wall. Overall, not the best.

10 / 10

We were a group of 16 players in single occupancy rooms. We paid £135 per person for dinner bed and breakfast plus two rounds of golf at the beginning of September 2024. Nicely appointed hotel, facilities and room. Golf course was in good condition. Greens had been hollow tined but we're still playable. Tee boxes could be improved but otherwise the course was a good challenge with some nice feature holes. Staff were brilliant throughout our trip from pro shop, reception, restaurant and the bar.... All really friendly and helpful. The weekend was great value for money for a golf break.

8 / 10

Rooms were great. Venue was great. The only downside was the bar shutting at 2230 and breakfast finishing at 9.

2 / 10

I organised 15 people to stay at the Meon valley golf and country club in February 2024 expecting a professional service from this hotel, as we had stayed there in June of 2023. what I found was a complete lack of professional services, the bar facilities were non existent, no beer on tap, only 2 choices of bottle ale, no choice of bottle lager, no sparkling water limited mixers , with only 2 untrained staff trying to do there best. we will not be staying here again.

10 / 10

Great hotel. Nice room, great on site facilities all very clean and well presented. Service at bar was slightly slow as was our food (but very minor point as it wasn't massively slow)

10 / 10

very friendly and helpful staff made the stay very relaxing and enjoyable

6 / 10

I would have given the Hotel a better scoring if not for the lack of Staff at the bar and restaurant. Room was very nice but I think needs a little bit of TLC, however as we were staying there for three nights no cleaners came in to clean the bath or basin and if required top up toiletries we had to ask for them.

6 / 10

No evening dinner as arranged because of - No Gas- but they managed to provide a hot and cold buffet ? The golf staff were accommodating as we were rained off the first day and managed to provide us with 2 buggies . Lovely Meon course. The Valley course not so well cared for Ann Lucas

10 / 10

Hotel very welcoming , rooms large & spacious , beds very comfortable, only there for one night but would liked of stayed longer, overall could not fault hotel or location 👍🏻👍🏻👍🏻

8 / 10

It was very good. We were a 21 people male golf society and the head lady for bars and catering could not do enough for us to cater for our needs , in terms of seating us all together for meal times and giving us a private room where we could do our presentations. One slight criticism is that a couple more bar staff would have been better and for the bar to stay open longer than 10.30pm on Friday night ! We did tip the 2 bar staff well on the Saturday night and they did serve till slightly later 👍 Overall a great weekend was had.

4 / 10

Found the staff rude and overworked not a very enjoyable weekend ! Couldnt get a drink or coffee at 10am rudely told we dont open till 11am !! Really your catering for golf societies on arrival to our room met with a tray full of old food smelly wine glasses ! Think yourgolf need to up there game if this is the locations there going to be using ! Might have to go elsewhere in future!!

6 / 10

Bit of a shambles, staff didn't know what they were doing... We had a 3 night package that was actually 2 + 1 nights. The receptionist didn't understand and said we were to check out after 2 nights. Was sorted in the end. Bars ran out of beer and pint glasses ! They closed at 21:30 ! Didn't open until 11:00. Restaurant was cramped and not organised, we had a menu choice on first day, then a buffet for other days, which was fine tbf but not as expected.

8 / 10

We were quite surprised when, once we had finished our meal and returned back to the bar to continue the evening, we were told to move tables so the breakfast tables could be laid, (this was 22:00hrs) and the bar closed at 22:30hrs, we thought this was a hotel and as long as you are resident the bar stayed open within reason. very poor show. I look forward to your reply.

8 / 10

Friendly approachable staff, comfortable room, very good if limited menu, helpful pro-shop; overall an enjoyable stay without any frills.

8 / 10

No complaints, large clean old school room.Spa & Gym good, food average

6 / 10

I Had been charged 112.50 for 2 pints in the bar, I noticed about 15 mins later and had to wait 2 days for it to go back in, not great as then had to spend the weekend waiting for the money to be put back in so I could do things

4 / 10

Hotel is operating as a transit centre for cruise passengers en route to Southampton. Nothing else seems to matter

6 / 10

Hotel is very dated restaurant for breakfast and dinner was small (don’t know if other rooms were available but didn’t see any. Bar area is far too small for golf groups on top of other guests that have come for spa weekends etc. Why NO SPIKE BAR and NO SKY SPORTS!!!! Ryder cup is on and not to be able to watch was disappointing. Ran out of Carlsberg Ran out of Bacardi Ran out of Change for customers Ran out of Burgers. Would I recommend NO Bedrooms are fine shower could have been better

8 / 10

Hotel large and well organised. Food was a hot buffet and there was plenty of nice food on offer. The breakfast was good too. No complaints from us. Even though it was busy we still found good seats in the bar with plenty of views of the big screens for the sports on the TV. Beer was surprisingly cheap - £5 for a pint of Poretti!

8 / 10

Food was good quality and the rooms were large plus they had decent facilities. There was a lack of staff for dining and the bar so it got very busy.

6 / 10

Hotel is very much in need of some updating. On arrival at about 12.00 noon the receptionist didn’t have a clue and said she couldn’t help us anyway as the printer wasn’t working! We had no idea what the printer had to do with us asking general questions! Anyway we went to golf reception and they were really helpful. Won’t go there again until the hotel is updated.

6 / 10

It was an experience.

6 / 10

Rooms very hot no air con evening meal ok ,breakfast not good coffee machine broken food overcooked, not enough staff in bar

8 / 10

10 / 10

Our golf trip to Meon Valley on the 25th and 26th June went like clockwork, the location for our ladies was perfect as the local village was within a 5 minute drive, the course itself was in very good condition and was well kept. Ordering drinks at the bar was a little slow as they were short staffed, but the staff were very friendly and courteous, the breakfast had plenty of choice and well presented. The rooms were good sizes and beds comfortable. Value for money, yes for sure, we are looking to re-book for next year

8 / 10

There rooms where a good size and clean, beds where comfortable. Dinner was a buffet and the choices was very limited and not really the best quality. The breakfast was a lot better though, again a buffet but full English available as well as fruit/yoghurt etc..

6 / 10

Very comfortable!

8 / 10

Great deal. Had 2 good round of golf on a course that was in great condition. Hotel decent, nothing flash but comfortable and clean with a reasonably priced bar. Food was buffet style dinner, was tasty. Overall very happy with the hotel and course for the price paid

4 / 10

The hotel was very poor - running out of food and drink - staff were unfriendly and disinterested! Everything was chaotic and not a good experience!

8 / 10

Excellent place for the value, staff were helpful. There was plenty of food at the buffet but on one of the nights its wasn't great. Other than that, very happy with the stay

8 / 10

Our stay was comfortable but the lack of communication from the hotel and your golf travel made the process confusing for the hotel staff as we only required 4 rooms but 6 had been booked.Dinner was a buffet service which was OK and breakfast was the same. The bar closes at 10.30 and the drinks are expensive.

8 / 10

2 nights at the hotel on a golfing break, staff were really good hotel rooms had two double beds in each as well as plenty of space. Will definitely go back later in the year

8 / 10

Clean comfortable, friendly staff. Breakfast was good. But!!! The carvery roast dinner was totally inedible. Pork, just fat and undercooked. Beef, just grissle. Potatoes, so undercooked the fat ran out of them. Very disappointed.

4 / 10

BedRooms big and clean but the whole hotel, especially the communal areas are very dated and lacking any kind of atmosphere. We won’t be back.

4 / 10

We booked a golf package overnight stay - the golf courses were closed due to heavy rain earlier in the week, although it seemed to have dried out and many other local golf courses were open. The dinner which was included was a buffet served between 6-9pm, we turned up at 8pm and all the food was finished - no fresh food being served. No other alternate food options - the bar was understaffed and took last orders at 10.30pm on a Saturday evening. Overall - not the experience we were hoping.

8 / 10

Rooms good size and quality. Bar and dining facilities very good, staff very polite. Good choice of food on menu and food great.

10 / 10

Need more staff behind the bar

4 / 10

The course was in great condition, and well maintained, it's a real shame that the hotel was not aligned. nothing opens until 11.00am which we found quite bizarre, apparently this was a rule of the owners Britannia according to the staff. The food was very poor, and the service appalling. My advice, book the golf, stay elsewhere.

8 / 10

Good value accommodation seemed to be a shortage of staff, dinner was served as a buffet with a limited menu, not very good for a 4 star hotel.

10 / 10

4 / 10

the hotel itself was good took some time to work out the room location, the staff that were there worked hard, but there was not enough of them waiting 15 mins at the bar to get served, buffy service for all meals which collect cold plates and fill with cold food at breakfast, too many people at one serving had to take food out to the lounge to eat. rooms not cleaned towels not changed beds not made, the hotel did not have enough staff !!!!

4 / 10

The hotel is very tired, not enough staff in the bar area and although they were working as hard as they could during the day there were long delays to order at the bar. Found it strange that a hotel with a golf course attached did not have anywhere to get something to eat for non residents from early in the day, just the bar which opened at 11.

2 / 10

Appalling don’t book this venue

4 / 10

The hotel is now owned by the Brittania Group which is often voted worst hotel group. That’s not surprising. The rooms are ok and the golf shop staff very good but the rest is a shambles. We arrived to check in to find a customer shouting at the staff as they had a confirmed online booking but there was no room for them. This happened twice. The restaurant for golfing groups was terrible. Food like pigs swill. Breakfast just about edible. Looks like they boil the sausages. The bar on fourth floor was diabolical. Clearly not properly staffed and those there seemed determined not to serve customers. The beer was terrible. We are drinkers but several of us left pints as it was almost frozen and tasted terrible. Booked a taxi through the hotel to take us to the airport. It arrived 35 minutes late but we did manage to catch our flight but only just. Not hotel’s fault but they shouldn’t be using unreliable firms. All in all, will not be returning.

6 / 10

STAFF WERE GREAT, FANTASTIC CHEF. HOTEL LOOKING TIRED, VERY SHORT OF STAFF,MEANT REST WERE RUNNING AROUND LIKE ****** DRINKS DEAR

8 / 10

Overall the room, restaurant and hotel was ok but after playing golf you can’t even get a sandwich to eat was pretty poor. Hotel bar calling time at 10:30 with no concierge service!! (Take your own drinks if you want a nightcap!) as a 3 day golf break a little disappointing, have been to more accommodating golf hotels, won’t be returning in a hurry.

4 / 10

Worst hotel experience for a long time ran out of food and drink no staff

2 / 10

Terrible

10 / 10

I have been arranging a break in September for over 15 years and this complex, course and facilities was by far the best I have booked.

8 / 10

10 of us in our party and all want to return again, which shows that all was OK, especially as they are a fussy bunch. Only down side, they had a problem with the water which left the water in the rooms undrinkable. Very apologetic and lots of bottled water provided in the rooms. Food was very good and staff in the bar and restaurant were fantastic.

8 / 10

the hotel was very nice the rooms were very spacious and nice big double beds for each of us Disappointed with a help yourself buffet on the Friday night, the food looked as if it had been sitting there all day, much better on the Saturday as we had a choice of menu The course itself was very challenging as most of us have high handicaps but enjoyable The one big downer for us was the service at the bar it was incredibly slow, it did not help matters when we were told that the bar shuts at 10-30 even if you are a hotel resident. Most of the other hotels we have stayed at are open till midnight. The 11 eleven other guys I went with have said ok we have played here but would prefer not to come back in the forseeable future All in all i would say that out of the venues we have stayed at and played i would put it at about number six out of nine so fairly low on the list

8 / 10

We arrived and played our first round went to reception and booked in. Had our 3 course dinner which was a fine pub type meal. The bar drinks were reasonably priced and the outside area was a good size. The bedrooms were comfortable with large television and drink making facilities.

4 / 10

The course was excellent and could not fault the accommodation however because of being short staffed the service at the bar was extremely slow . We sat down for our evening meal at 8.30pm and didn't receive our starters until 9.00 and our main course arrived at 10.0 clock the food was good but the serivce unacceptable

6 / 10

Room comfortable, Breakfast good choice ok. Evening meal food good service very slow, we were a group so it didn't bother us. Bar opened late in the morning, after 11.00am closed early in evening 10.30pm. Wine not much choice expensive.

8 / 10

We were given a good welcome. All the staff were friendly and helpful. The bedroom was roomy and nicely furnished. The bed was comfortable and had several pillows to choose from. The dinner was tasty and there was a good choice.

8 / 10

We really enjoyed our very first stay at this hotel.

4 / 10

Very poor staffing levels in all areas. Food was unacceptable. One member of staff (Albert) was the only person we came across trying his hardest to provide good service. The hotel requires upgrading in a number of areas, its all looking rather sad and neglected.

4 / 10

Very tired hotel, food very poor. Thank goodness the golf course was good!

8 / 10

Friendly staff, good dinner and breakfast, reasonable bar prices. The dinner, which in the past was £25 limited, was “anything you like from the menu, 3 courses, only extra to pay was on steaks” which was exceedingly good value for money.

8 / 10

The hotel was great, all the staff were friendly, the room was clean and the food was lovely.

6 / 10

The hotel accommodation was very good. The restaurant experience completely let the place down. The wait in the restaurant, on both nights was ridiculous. Apparently only one chef on site!!

8 / 10

Despite the negative feedback on trip advisor we had a great couple of days. Staff were great both in the bar & restaurant. Very helpful on the golf course as well. Looking forward to another visit.

2 / 10

Myself and 11 other golfer stayed at the Hotel for 3 nights Bed, Breakfast and evening meal. On arrival after check-in 2 of my party reported their room smelt of vomit, was unclean and tatty, the shower curtain was mouldy. We all turned up at the restaurant area for our meal and was told we were over an hour late, my paperwork said dinner at 8pm and it was 7.30pm?. The menu choice was very poor, on the starters there was 2 types of Caesar salad one deluxe and one not? 4 other starters that were uninspiring. The mains were also uninspired , beef burger and chicken burger, chicken curry with very little chicken in it. The worst of all was it took hours to arrive and by the time we had got our main course the bar had shut at 10.15pm. After our golf at lunchtime the next day we tried to order sandwiches from the bar and were told that all we could have was crisps or nuts. That night I thought I would book earlier for our meal in order not to eat so late and be able to get a drink after the meal but that didn't work as we sat down at 7pm to the same menu we were still not getting our sweets until after 10pm. The bar had run out of bitter, larger and cider on draught and closed at 10.15pm as the night before. The third night we could not stand another spoilt evening so we booked a local pub (The Railway Inn) and had a fantastic meal and plenty of all the drinks people wanted. I have complained to Your Golf Travel and asked for a refund on the 3rd nights meal of £50 per head compensation but they said they take no responsibility for the quality of the venue but instead they got the venue to offer me and my party a free bottle of wine and room upgrade when we booked again. Not one of my party want's to go back to have another night in a dirty room and eat the food at the venue. I would not recommend the hotel and Your Golf Travel as an agent as they simply deflect any form responsibility should anything not be right. Bet they won't put this review on the site.

10 / 10

6 / 10

The rooms were good. the staff we felt just couldn't be bothered. The evening meal was cold there were no starters we had to ask for some chips because the ones no the table were cold only one sweet no choice the bar ran out of larger and couldn't be bothered to change it no TV on in bar. Jacqui in working in pool.no staff there either

4 / 10

Really poor run down hotel with very few staff. Basic room with paper coffee cups and no spoons or biscuits. Had to fetch extra pillows from reception. Buffet dinner with poor quality food and barely enough for those present and staff officiously presiding over amounts taken by guests.

6 / 10

All good apart from the bar shut at about 1030 pm 8 lads on a golf trip Should have stayed open much later Bad business plan

10 / 10

We had a warm welcome from the General manager & staff. Our room was spacious & very clean, the beds very comfortable. I’m a Coeliac, there wears plenty of choice on the menu even an apple crumble.

4 / 10

Unfortunately the hotel was massively under staffed. This led to unacceptable waiting times for meals and drinks. 4 of our party had no rooms. They had to wait 4 hours to check in and then were given alternative rooms. Breakfast was poorly run and messy simply due to lack of staff. Indefinite wait for food that had run out to be refilled. Staff were bickering between one and other infront of the guests. However the leisure team were very professional and very good.

6 / 10

Glad we didn’t book 2nights. Shortage of staff meant long delays in queues in Reception, bars and restaurant. Breakfast was a complete shambles. Good containers weren’t being replaced, by the time you managed to get your last preferred item on the plate, the first was already cold. One small toaster and a lack of bread slowed everyone down. Very full of guests, very short of staff.

6 / 10

Basic comfortable rooms. Staffing was a real issue! Half an hour on arrival to get a coffee! Had t go and find a staff member to check us in. Had been at reception for ten minutes without seeing a soul! At dinner, one of the party had to wait five minutes after everyone else’s main had been served before his arrived, all ordered at the same time! The same gent just didn’t get his pudding, when queried, it turned out no sticky toffee pudding was available but no one had bothered to tell us! Whether this was a problem with the lack of fluent English spoken we never found out. However situation partially resolved by offer of a complementary drink. Restaurants closed. Bar only open until 9.30pm. Jacuzzi and steam room closed!

6 / 10

You get what you pay for. Rooms good and comfortable, facilities and staff almost non-existent.

4 / 10

The rooms were pretty nice, we booked 4 twins rooms and got 8 double beds. The bar and restaurant was very unstaffed so they struggled to offer good service. The breakfast buffet was a shambles. No bacon, bread, beans and some very green looking scrambled egg

4 / 10

Average food but biggest surprise that the bar shut at 10.15. Not good news on a golf break postponed for a year. Partly saved by one member of staff who managed to extend opening to 10.45 on the second night. The 20% of drinks and additional food saved the day and saved me quite a lot of grief !!!

2 / 10

The accommodation really needs updating. The bathroom was awful and the bath needs a new 1 in there. The room was very basic and looked old and dirty. Ive stayed here before and it was nice but it looks like they are letting it go rotten now. Its a shame the room is what will stop me going back

6 / 10

Rooms were fine but service at hotel was not great.

6 / 10

On arrival we found the rooms very musty, we opened the windows and the window sills were covered in debris from the outside.The shower curtains smelt very musty as well as hairs in the bath. The wooden features in entrance areas were covered in dust and the plastic strips on the staircases to bar areas etc were stained and grubby also the glass on the stairways were covered in fingerprints etc .am so glad we did not pay the full price for this birthday gift .

2 / 10

Possibly the worst hotel i have ever stayed at, not enough staff, dirty and worn out, no lunch on offer, dinner is out of a microwave.

8 / 10

Overall a very good hotel but expecting 10 staff to run the place when 20 are needed is just not fair on them. Room was fine but corridors piled with dirty laundry didn't enhance the general ambiance. Lack of lunchtime food was also exceedingly poor, half the drinks were not available.

2 / 10

George, Thank you for giving me the opportunity to contact you at Golf Travel Specialists before I submit an on-line review. As you are well aware, feed-back from your customers is absolutely essential for the on-going improvement of your product packages and it’s essential that a positive outcome, from those that have booked with you in the past, that drives the future of your business. I’ve been organising golf weekends for over 20 years at various locations in southern England (and Wales) for groups of up to 12-16 and, by and large, they have been well received by those that I invite. However, I regret to inform you that our experience at Meon Valley Hotel and Country Club was less than satisfactory. Sure we all understand the restrictive nature that the hospitality industry has gone through and will no doubt continue to suffer, but there were issues that were identified by various members of our group that have prompted me to get in touch. Without delving too deep into each, I think a simple list of areas that need improving is more than enough for your company to be concerned and perhaps galvanise you into contacting the hotel for comment.. On arrival in the car park, the first thing we saw was rubbish skips that were overflowing with rubbish strewn over the adjacent area. The reception desk is the first impression one gets when entering the hotel. It looked like they were in the throes of packing the place up with boxes stacked behind the receptionists. When we went to have our pre golf meeting in the bar area we discovered that there was no food available, only tea,coffee or soft drinks! We were also told that there was ‘no beer’ on tap! This is totally unacceptable for a hotel that purports to be a ‘Country Club’ There were other players there too justifiably complaining about this situation. Sure, they had bottles of beer but not quite the same! Suffice to say, we had to adjourn to a local pub (1mile walk) to get a proper beer and we probably spent £300 or so in that establishment. Money that the hotel could have easily gained and been thankful to your company for delivering the business to them. The golf course was OK. Our evening meal was incredibly poor. The menu was catering for a different set of clients. None that were booked into the hotel. In terms of rating the food, I’d give it 4/10. Breakfast wasn’t much better either. I think that the staff were really good considering the circumstances. I understand that the hotel is run by Britannia Hotels and was formerly Marriott (the clue was in the old Marriott bedroom carpets!) which is a shame as Marriott are definitely a step above the Britannia group…... and it showed! The hotel looked very tired and could do with a bit of a freshen-up. Surely, anyone would have thought that a year of lockdown could have been used to make themselves presentable when the travel restrictions were lifted. It would benefit your business if someone from your company could evaluate the hotel for

10 / 10

Well done everything first class

6 / 10

Since Britannia have taken over its gone way down hill. The food was shocking, luckily they haven't had it long enough for it to become shabby, but give them time and I'm sure they'll bring it down.

8 / 10

Came for a two day golf break with seven friends. Having read previous reviews I admit to being a bit apprehensive, however apart from not being able to get a coffee when we arrived at 11am everything was pretty much spot on. The rooms were spacious and clean, plenty of tea & coffee quite adequate for our needs. There was a reduced menu for the evening meal, but there was enough choice to suit everyone. Breakfast was either full English or continental. The staff, from the front desk to those working in the bar and restaurant couldn't have been more friendly and helpful. Yes the hotel is a little dated in terms of decor and need some refurbishment, but this in no way impacted on the enjoyment of our stay. Everybody was in agreement that they would come again. For the price we paid, which was £69 per person for bed, breakfast, evening meal and two rounds of golf it was unbeatable value.

8 / 10

We only stayed one night B&B so couldn't really rate the facilities,bars and restaurants. Also because of the present situation most facilities were restricted. However our room was nice, lovely comfy double bed each and the breakfast was excellent. Staff were excellent too.

8 / 10

Considering the Covid restrictions everything ran smoothly and the staff were very friendly and accomodating.

10 / 10

Excellent rooms. I had booked 3 doubles for the 6 of us but because of Covid I additionally booked 2 more. The original 3 were all excellent, with twin double beds and lots of room. Bathroom very good, but be warned bath could get very slippery and there was no anti slip mat. The additional 2 rooms turned out to be suites and were again excellent. Breakfast was full English or continental and both were good value and good enough. The sausages were weird and I would suggest changing the brand used. You will see what I mean

8 / 10

Only stayed for one night, but our rooms were lovely, nice comfy double bed each which was great, nice dinner and a good breakfast. Beacause obviously of Covid, we were limited but considering everything an enjoyable stay. Staff were lovely.

8 / 10

Very nice hotel and we were well looked after. It all looked a little tired, but we had a very nice suite with a bath and very comfortable bed.

6 / 10

Although tired, room was clean and comfortable. Hotel was operating under COVID processes so I didn't expect it to be a normal visit. Bar food is very basic with 'out of a packet' panini. Evening menu basic, but well executed. Bar understaffed so service very slow - they could literally double their takings with a couple more staff which is a shame when they are targeting high volume society type traffic.

8 / 10

Very clean and comfortable, staff friendly. Golf course very enjoyable, good challenge.

2 / 10

Unfortunately I have to complaint about the service at the hotel, the hotel itself was fine, rooms where perfect and very clean and the facilities or swimming pool, gym etc was more than adequate. My complaint is regarding the evening meal and service, on arrival we where asked to select what we wanted for Dinner so it can all be sorted mainly due to the new COVID restrictions which was fine, we had confirmation that our dinner reservation was 7.30 so all good. Once we sat it took nearly 20mins before both tables where asked what drinks we would like, it then took another 10mins to get these by which time 6 out of 8 of the party had got starters whilst 2 where waiting! These did finally turn up but after the others had finished. We we tried to order more drinks but due to lack of staff and any sort of management this just seemed impossible. Our main meals on one of the tables then came out at 8.55pm and 10 mins later 3 more meals came out, the final meal seemed not to be appearing when finally a waitress came out and advised that they had run out of his but there was a spare burger which he said yes too, by the time this came out we had all finished our meals and his was Luke warm at best. We still struggled to get drinks and the final straw was the waitress coming out at 9.45 to advise there would be no 3rd course because the Chef had decided to leave and said to her that she can either do them or tell everyone there is none. So as u can imagine this put a bit of a bad edge on our weekend god trip, so I feel it only right to send this email as it is not what we expect.

8 / 10

Nice hotel , staff friendly and COVID wise

4 / 10

Nice rooms not enough staff to cope with orders, managers standing around whilst bar staff run around!

6 / 10

Rooms were fine and fit for purpose. Overall a little tired in places but good value for money.

8 / 10

2 / 10

Wouldn't recommend this place due to the rudeness of the staff and the Breakfast was cold. Golf was good and the course was in excellent condition. My group didn't enjoy there stay

8 / 10

really nice hotel rooms were huge and comfortable menu in restaurant wasn't huge but for one night good enough

2 / 10

The worst hotel experience I have ever had. Here are some of the low-lights: Despite travelling all morning and arriving about midday, we had to wait around for 30-45 mins to check in. On Friday evening we came down for dinner about 8pm. We had booked and reserved a table in the restaurant. We were told that there would be a wait of about an hour and a half. Whilst inconvenient, we accepted that, took the menus handed to us and went outside to enjoy a drink. About 45 mins later the chap that gave us the menus and reserved the table said they would no longer be serving food. A first for me in any hotel that I have stayed in in any part of the world. We were forced to get a taxi to the nearest town. The cost was around £150 not to mention the time and inconvenience. On the Saturday my party of 4 arrived at breakfast to chaos. There was 1 person running around trying to clear tables show guests to their seats and deal with any questions. About 20 or so members came in and helped themselves to the breakfast buffet and cleared it out meaning we had to wait for 10-15 mins whilst stocks were replenished. The breakfast was very average and the bacon was practically raw. There was stale coffee in a large canteen and the "hot" water for the tea was luke warm at best. The room was average with no air conditioning and a window that opened approx 2 inches. The staff were quite pleasant and apologetic but there was simply just not enough of them to do the job. I shall be asking for a full refund as my two days away were completely spoiled by such shoddy treatment. Apalling. I also know were were not alone - anyone I spoke to said the same thing about the service.

4 / 10

This was our 3rd visit to the hotel but the 1st since it has become part of the Britannia chain. In the past as a Marriott hotel, we have had a superb time. The food was great in the past as was the hospitality.When we arrived and went up to our rooms, we noticed that the corridors were lined with empty beer and wine glasses, which were still there on our departure. Dinner was pretty average on the Friday evening but served quite quickly, which was a different story all together on the Saturday when we had been sat down for an hour and only had our main course. I had ordered taxis for us to go out and had to change those times and then had to leave before the desserts came out as the taxis we had reordered for half an hour later had arrived. This was totally down to a staff shortage and lots of other guests were complaining as well. We had a bit of a fright when we went down for golf on the Saturday afternoon for our 3 tee times only for the guy in charge to tell us that we were not on the list for that day or the next. I had to go back to my room to get the details to show him. He then managed to squeeze us in at a later slot for both days. The course was great and in very good condition but due to the experience at the hotel we would probably not stay there again. I just want to add that any problems were down to the hotel and communication between departments and completely out of Your Golf Travels hands.

6 / 10

Lovely welcome from the reception team. Rooms were comfortable with large twin beds. The sports bar was just fine, this goes out onto a patio area over looking the 18th green Staff were all very friendly and helpful Breakfast was buffet style and gave us plenty of choice

2 / 10

We were very disappointed in our stay at this hotel. Although the rooms were clean and comfortable, we found the food and drink available to purchase expensive. We had a very poor experience with our evening meal. The service was very slow, as a group of 12 people only 7 starters arrived initially. We had to wait a further 30mins for the remaining 5 starters, that had to be sent back as the soup was cold. When we got our main courses 90 mins after sitting down, the food was dry and disappointing. The hotel was not keen to offer any compensation to our group for this very poor meal.

6 / 10

Overall hotel ok looked tired

8 / 10

Wonderful enviroment apart from my room mate who opened the window

10 / 10

Our weekend away with friends (4 golfers in all) at Meon Valley was very enjoyable...despite the weather! We were fortunate enough to play the championship course at Meon Valley on the Saturday. This is a good test of golf for all levels of golfers, with some stunning par 3 holes and some dog leg holes which were really challenging. At Meon Valley it’s more about where to put the ball rather than simply standing up and blasting it!

The hotel was great value for money – dinner was well served, there was a good choice on the menu, wine was a little pricey, but overall the dining experience was very good. Breakfast was a feast, with anything and everything you could think of to choose from!

The people at Your Golf Travel were great to speak to, knowledgeable and very responsive to our requirements (Golf, beer, food, bed, more golf!). It’s always reassuring when everything clicks into place and we will certainly be in contact with you guys for our next golf break.