Slaley Hall Hotel, Spa & Golf Resort

6 / 10

Had zero sleep due to a noise coming from the ceiling of my room. So was awake all night. Loads of others complained about this also. Took over 1 hour to get my main meal in the restaurant despite it not being anywhere near full.

10 / 10

A lovely hotel. Comfortable room and excellent bed. A large bathroom. Great pool and spar. The food was very good and the staff were friendly, going above and beyond to complete a great stay.

6 / 10

The hotel and facilities were excellent - unfortunately that cannot be said of the dining experience. We were sat at our table by the recommended 7.30pm - our order was taken at 7.50pm - our starter arrived at 8.30 pm which was cold on arrival and sent back - we were advised that the main course would be 10 mins - however after 40 minutes still no main course even speaking to the duty manager the food arrived at 9.35pm This whole dining experience really tainted our opinion on the hotel capabilities to serve many people within a reasonable timeframe. On seeking the Hotel General manager he was advised on the fiasco that was dinner and he arranged for us to pre-order our food for the second evenings experience which went according to our satisfaction. They really need to get the whole dining room serving capabilitybetter organised as looking on Trust Pilot it looks like it is an ongoing problem -

4 / 10

Had early tee off so finished by half 12. Couldn’t check in till 3pm which is fair enough but we had an early start for travelling time (5:30am) Eventually was able to check in at 16:20! They room was in poor condition. Window locks were broken and a large hole in bathroom door. They gave us evening meal time for 20:30pm which was unacceptable but managed to rearrange to 18:45pm. There were a very large group of 90 men golfers staying alongside other guests and only one bar staff on. Tempers were getting heated because of the wait time. My friend tried to assist by glass collecting. Went to tee off the following day and were informed we weren’t going out as a 2 ball now as they had added another 2 to our tee off. It was that backed up by the time we reached the 14th (5 x sets if 4 golfers waiting) we walked off the course We have gone to Slaley for 10 years. This will be our last time

6 / 10

The room was excellent, and the staff go the extra mile for you, but there us not enough of them. Not one meal was hot. One night we were told we could not eat off the restaurant menu and had cold soup and no dessert. Not good

10 / 10

Very pleasant experience.

6 / 10

8 / 10

10 / 10

8 / 10

10 / 10

This was one of the best venues that I have stayed at.value for money very impressive.

10 / 10

Really nice stay. Very clean and comfortable rooms. Staff were nice and welcoming. Food was good quality.

8 / 10

Clean tidy rooms,plenty to do on a night, reasonably priced for food and drinks....would stay again.

8 / 10

No staff in the bars. 45 minute waits for drink. Things added to bill that we didn’t have.

4 / 10

Golf courses were excellent Food and drink service was really really slow and food quality was poor. For dinner we were told we had a £32 food allowance then we were given a really poor set menu instead of just ordering from the lounge menu which I was told we would be able to by slaley hall reception 2 days before arriving. Dinner on night one from the set menu was really slow over 2 hours for pre ordered food before our golf round isn’t really what we expected and really small portions and rubbish quality food. At the first nights meal we were asked for our food order for day 2 from the same poor menu, i asked the waitress if we could order from the lounge menu and she said it would really help the chef if we just did the set menu. I offered to pre order there and then from the lounge menu for night 2 and she checked with the chef and this was accepted. Night two’s dinner was at 7.30pm we didn’t get our pre ordered starter till 8.10pm and then our mains was around 9pm which is crazy when we gave our order the night before. We also didn’t get a side and 2 desserts we had pre order despite asking for these. Bar is seriously under staffed and slow for service. The food and bar service would really put me off here again. Which is a shame as golf courses are really good, we used the spa facilities and they were also good,

10 / 10

Really enjoyed staying here with wonderful surroundings. We were given £32 per person towards dinner which covered 2 courses of quality food in the main restaurant.

8 / 10

8 / 10

We had the chicken burger, sent it back slightly under cooked so sent it back. The second one that came out looked darker but again slightly undercooked

4 / 10

Worst golf break we’ve had We had to pay extra for food Very limited menu Rooms not very good Staff on on course very ignorant I wouldn’t recommend

8 / 10

Rooms are good , but we felt some of the barstaff required better training for a 4 star establishment.

8 / 10

Lovely hotel in a great setting. Breakfast and dinner options were great. Very understaffed in the claret jug bar and unorganised.

8 / 10

6 / 10

Stunning location. Hotel rooms are comfortable but dated (insufficient sockets etc). Good breakfast but the food offer in main restaurant is uninspiring at best. Claret Jug (golf bar) lunch sandwiches took more than 30 minutes to arrive and a local golf member quipped, "Is the food as bad as ever?" and it probably was...surely they can find a bakery to provide decent bread - who needs a fish finger sandwich in a wrap! The main bar also couldn't serve cocktails after 21:45 on Saturday as it ran out of ice! Overall the staff were helpful and friendly but the dining element was spoiled by such unambitious fare.

10 / 10

First class service and hotel.

8 / 10

The facilities are excellent and the staff extremely friendly and helpful. When we arrived our shower was stuck on scolding. After a chat to reception when we returned from our round we had a brand new mixer tap installed. There was a slight smell of dampness but the bedrooms were more than adequate. Although the staff were lovely the bar frequently ran out of glasses and there was not enough glass collection from tables occurring. Seemed a little under staffed. Breakfast and dinner were good value for money.

10 / 10

Great stay. Well organised hotel. Food etc great

8 / 10

10 / 10

All good except the hotel staff said they didn’t receive the rooming list and set about a process of booking individual members of the group into rooms. To the credit of the reception staff, they did a work around and gave me all of the keys to distribute. Only other downside was poor weather on the second day - our 3rd year in a row, but that’s golf!

8 / 10

The hotel and bars are nice and smartly designed but the issue is the wait times for meals - we waited 1 hour and 15 mins after ordering our food and got told it was because there a big society group coming in which is fine . But why allow us to book a table at 730 if you can’t serve us until 845 - was a bit disappointing and spoiled it a bit .

10 / 10

Great rooms

8 / 10

Hotel is lovely. Beds and pillows not that great. Food was good

8 / 10

4 / 10

Overall not a bad experience although we were moved from the claret jug to the main restaurant for evening meal, the food took over an hour and twenty minutes to arrive, drinks 45 mins. The room had a horrendous buzzing noise every 10 minutes from the air con charging

6 / 10

The F&B operation at Slaley was very poor. I’ll be following up with specifics directly with the hotel. Would certainly make me think twice about booking at Slaley again anytime soon.

8 / 10

Hotel very nice, ran out of draught beer which should never happen.

6 / 10

Room was tired with minimal decoration, needs a repaint and update. Heated rail didn’t work, light was broken in bathroom, heating didn’t work properly. Nothing done when we raised it. Room wasn’t cleaned properly. No help with luggage and lift broken for entire week- we had to carry golf clubs up and down six flights of stairs or to the other side of the hotel to the one lift that was working. Food was nice although menu repetitive

10 / 10

Nice room, quiet, good view, comfy bed

6 / 10

Great hotel and facilities , badly let down by the service for the food, got seated at 7.30pm both nights and didnt leave the table both nights until 10.45pm due to staff forgetting we had ordered mains with our starters . Also took 1 hour 45mins to bring out a hot dog for lunch so overall spoilt both our evenings.

8 / 10

Very useable and value for money

8 / 10

Comfortable room, with good bar & restaurant areas. Food & drink good quality & reasonably priced. Well worth a visit.

8 / 10

Rooms lovely and comfortable, they seemed short staffed in restaurant/bar as there was some delay on the food on both days.

8 / 10

Bedrooms were comfortable and clean. Some staff were excellent eg. Janice in the main restaurant at dinner on 13th. One other seemed to struggle eg. to take an accurate lunch order for 4 in the Claret Jug. Overall, good though.

8 / 10

10 / 10

10 / 10

From the moment we arrived we were made welcome by the warm and friendly staff. The room was large and comfortable and well equipped with tea/coffee facilities, iron etc. bar and restaurant staff were efficient and welcoming. The evening meal was excellent. Didn’t use the spa facilities but they looked very good. This was excellent value for money

4 / 10

We received upgraded rooms which were nice, but the bathroom sink in one room was cracked. Fed back to reception but they weren't interested. Food in the Claret Jug bar for the evening meal was awful. Fed back to restaurant manager who was very good but did say they get a lot of complaints. If you are looking for a golf break in Northumberland (which is a lovely area) then do not stay/play here. I would add though that the service from 'Your golf travel' was excellent throughout.

8 / 10

Overall a great stay - the restaurant staff struggled a little to order and deliver food at the 2 evening meals but all were friendly

6 / 10

This is the fourth year that I have taken a party to Slayley Hall. We have had varying experiences with both the Hunting & Priestman courses and this has mainly been due to the weather that preceded our visit. The greens has been aerated and sanded some time prior to our arrival and this was evident in their condition but in fairness to the course it needed rain as the north east has had very little rain in recent weeks. Upon our arrival there were numerous large groups who were arriving or had arrived at around the same time. There is a spike bar at the venue which is inadequately staffed to accommodate numerous golfing groups, my group of thirty two people started arriving at the course from 11 am onwards and there was one member of staff working behind the bar. There were a number of other golfing groups who all shared the same frustration due to the shortage of staff. The one member of staff that was in attendance was under great pressure trying to take orders for food and beverages at the same time the card machines for the tills were slow which added to the log jam of people requiring service. In the evening we had our evening meal at 20.30 and the dining room was very busy. My party were given three large round tables this was insufficient as the tables were not big enough to accommodate a party of 32 at best each table could seat 8 this meant that a number of my group had to be seated away away from these three tables away from the main group which was unsatisfactory, there should have been a fourth table to accommodate 32 people together. The staffing issue at the venue requires addressing.

10 / 10

Bar was understaffed but stayed open late and a decent selection of food and drink.

10 / 10

All the staff were very welcoming, friendly and nothing was an effort. The whole stay was very enjoyable.

10 / 10

Comfortable and clean

8 / 10

Staff were amazing. Food was ok wasn't much of a variety for starters if you have the food voucher £32.

6 / 10

Very dated now, found it very slow to be serve at bar or for food

8 / 10

Rooms clean and tidy and the spa was good. Meal were fairly basic but tasty and the self served breakfast was nice. Staff pleasant . Comfortable beds and slept ok

10 / 10

Excellent, best hotel we have stayed at for our Sunday Driver trips

10 / 10

Fantastic value for money

8 / 10

The hotel was very good and the facilities excellent. However the dinner at the restaurant was very poor and not really at 4 star level. The breakfast was good though.

8 / 10

8 / 10

Having travelled some distance before play, we were all looking forward to a full 3 course evening meal in the restaurant. Which we had arranged at the Reception desk. Unfortunately due to a staff misunderstanding, we were subsequently directed to the Claret jug bar, where we were advised, incorrectly, that the full restaurant menu would be available. We made do with the snack bar menu that was offered, however, we waited until 9.15 pm for a lukewarm basic snack meal, and then 10.20pm for a dessert course - this was not a 4* service. Had we been placed in the Restaurant as requested we would have definitely overspent on our meal allowance and added wines. In the end it was not the experience we have had on previous trips to Slaley and was very disappointing. These issues have been raised.

8 / 10

Nice room, expensive food and drink.decent spa.

8 / 10

The accommodation was fine for what we needed no complaints

8 / 10

The hotel was fantastic, food superb & staff great

8 / 10

"Our dining experience was significantly marred by an unacceptable delay of over an hour for our main meals. Furthermore, the hotel's dog-friendly policy was poorly executed. Dogs were allowed to lie across walkways, posing a clear obstruction and safety risk. This lack of oversight from both pet owners and hotel staff culminated in an incident where a waitress tripped and fell with a full food tray. We consider this a serious lapse in both service and safety standards."

10 / 10

Lovely place, staff friendly. Food was excellent.

6 / 10

Overall very good

10 / 10

The staff were very friendly. The room was beautiful and had everything you needed in it

10 / 10

Excellent from start to finish

10 / 10

Excellent facility, friendly staff

8 / 10

Areally good standard Of hotel, friendly staff. Reasonably priced,infact Pluss marks all round

10 / 10

All members staff; reception, bar, spa and restaurant were most welcoming and very attentive. Even the maintenance man took time to say hello and gave us advice on how to quickly navigate the maze of hotel corridors. The room was very clean and the beds comfortable. Could find no fault with a 3 course dinner and breakfast was everything one could ask for. Only downside - the larger of the 2 Jacuzzis was a bit cold - but not uncomfortable.

8 / 10

Hotel is stunning, rooms are spacious enough for what we needed and were clean. Facilities around the hotel are really good although the staffing levels seem to be lower than needed. There was a lot of waiting about at times waiting to be seen to. Pro Shop staff are the worst I have experienced anywhere, no interest at all apart from looking in the mirror.

10 / 10

Great hotel, rooms were clean , tidy and comfortable,food was excellent. Only issue was the golf club bar area struggled to get seats because most tables were set up for dining .

10 / 10

Third stay at Slaley Hall, no issues at all with the hotel. All the staff very attentive and helpful. Excellent buffet breakfast which sets you up for the day. Dinner menu could be a bit more extensive but fine for a short break. Bar prices reasonable.

8 / 10

8 / 10

8 / 10

Disappointed that dinner was served in the golf bar area and menu was sparse. Our deal included allowance of £32 for dinner and not one of the group spent near that figure. We were then CHARGED £27.50 for coffees

10 / 10

8 / 10

The accommodation had everything you need, clean rooms, well kept , good food. Only downside was the Brasserie is pretty expensive for snacks. The choice of food for evening wasn't anywhere as good as the main.Main restaurant had really good food and on our package we had good meals, 1 night we both upgraded to steaks and only went £10 over the meal allowance.Good menu, nice wines.

8 / 10

10 / 10

Brilliant experience course was immaculate, buggies bit over priced but that's what you expect with a high end course, plus you need to book I'm advance, facilities are top notch 👌

8 / 10

Another great stay. We love coming here for our golf trip! The staff are always amazing, Molly and her team on an evening, through to Kate and co in the bar. Let down slightly this time by housekeeping, found something in the bedroom belonging to a previous guest! Apart from that, we enjoyed our stay.

10 / 10

Staff really friendly

10 / 10

I have visited slaley hall on a few occasions and again i wasn't disappointed. Comfortable rooms, good food, polite and friendly staff and very clean. What more can you ask for

8 / 10

Had a 3 night stay with my dad and played a round on each course, and although slightly overpriced we were pretty happy with the trip. Hotel, amenities, staff and golf courses were all good, the only slight complaint we had was the poor selection on the menu and the time it took for the food to come out (not the front of house staffs fault, just more kitchen staff needed)

8 / 10

Overall stay was great - lovely place, 2 great courses, food was good so overall very comfortable. Staff where all friendly BUT message to the Managers - put more staff on the Claret Jug bar!! I don't like LONG waits (in SIGNED queues!!) when buying a drink and/or food when you know how many guests you have coming - sort your staffing levels out!! Besides that, I would go again.

10 / 10

Absolutely brilliant few days. Couldn’t fault the location, hotel and courses. It’s was a shame the weather was so bad on a couple of days but will be back. Excellent value for money.

10 / 10

Very welcoming and helpful staff. All of the rooms we had were very comfortable and the bar and restaurants were very good.

10 / 10

Great facilities, food and accommodation. Drinks a bit pricey but not too bad.

8 / 10

Very satisfied other than a frustratingly slow check in - not enough staff and too many questions. The car park is a long way from reception and rooms. You could drop off baggage but no porters to assist.

4 / 10

Accommodation was excellent with large comfortable rooms. Very clean overall.there were many shortages of food items, no bacon. One soup unavailable ,no fish and chips. No chicken wings all on the same day. Day 2 everything was back on Service in the Claret bar in the evening was very bad. We waited 2 hours for our starter and the whole meal took us 3 hours to finish. We were given a free drink each and the waiting staff were excellent I spoke to the manager about our experience and gathered this wasn't a normal event but it did spoil our whole visit.

10 / 10

6 / 10

It was ok!

8 / 10

On arrival on a Sunday (Father’s Day)the staff appeared under pressure and we had difficulties getting lunch. On speaking to the duty manager, he appreciated our concerns and arranged for delivery of sandwiches on the course and compensated us with an offer of drinks the following evening.Both courses had very good potential but the wet winter and rain while there, showed that areas on the courses had not cut to a standard normal for the time of year making a few areas penal. However, really good value for the standard of hotel and courses.

6 / 10

This was second time here very disappointed as they closed bars down at claret jug at 7 pm we’re pool table was . All we wanted was few pints and games of pool

6 / 10

Hotel is facilities are decent for the money paid.

6 / 10

Very short of staff to cope with amount of guests. Hospitality in general are finding recruiting staff very difficult.

6 / 10

The hotel is survivng on its name alone. It looks tired and old. Much work is needed to update and bring in to 21st century

10 / 10

Great experience with a group of 20

6 / 10

Hotel is lovely. Rooms are very old fashioned. Food is nice but menus are limited. Breakfast buffet was lovely. Just little things let it down, having to pay for pool table but bar doesn't give cash back. Sky TV the old version ao the picture for football was poor. Again, just dated.

8 / 10

8 / 10

10 / 10

Perfect 24 thirsty and hungry golfers couldn't find fault

8 / 10

Very good value for money, bars and restaurants are good variety. Spa is ok but more importantly golf courses are a good test. Obviously a little bit wet in winter given the rain, but still worth a visit. My second trip already this year and will return in future.

10 / 10

Stopped on the last week of the Sunday Driver winter deal Fantastic value for money. really impressed with the hotel and good value dinner and we were really looked after by our waitress, Page.

8 / 10

Brilliant, perfect place for a stay. Beautiful rooms, one of the only hotels that I would have taken the bed home we will be back. However for a first time visitor there was a lack of signage to the hotel.

10 / 10

The hotel was excellent in every aspect.

8 / 10

May be just because they are coming out of winter into spring, but the Claret Jug bar had only just opened. Food was okay for evening meal but Aspalls cider was off. Breakfast in restaurant was probably average at best and for a hotel of this size the expectation was for a good one. Be warned, food and drink prices sours the good deal from GN…£40 for 4 x coffees and bacon rolls

4 / 10

We arrived a little early but the reception did not mind and said they had a room ready which was great. Showered and changed we went down to the bar for a bacon sandwich and coffee before our round of golf only to be told the kitchen closed at 11am when it clearly states on the menu in the bar that it shuts at 11:30am. We were at the bar prior to 11am anyway but did not get served for 10 minutes. The room was good warm. The staff very friendly and helpful.

8 / 10

Good size room bed comfy and service good cleaning room

8 / 10

Hotel rooms were a little bit dated but very clean and served it’s purpose. Restaurants were high quality and food was lovely

10 / 10

Great weekend of golf, 2 rounds on a quality course in good condition given the rain, hotel was good and rooms sufficient. Evening meal was good and breakfast very good. Great value weekend of golf!

8 / 10

2nd visit in 13 months and the rooms are still tired. Some of the young staff didn’t seem to know what they were doing. On the plus side the food was very good although overpriced if it wasn’t part of your package. £6.30 for a pint of real ale is ridiculous although it does make you drink less! The 2 golf courses were like playing in a bog on the whole and have been ruined by them still allowing buggies on the course. All in all way overpriced for what it was so we will not be returning again.

10 / 10

Fantastic location and staff are very courteous helpful and accommodating would love to return.

10 / 10

We were a group of 16 all senior citizens.The reception staff friendly smiling and helpful.The rooms clean and comfortable.The food excellent with a reasonable choice. The breakfast buffet style with a good standard selection and with attentive staff.

8 / 10

Very comfortable hotel. No fridge in the room so unable to store water

10 / 10

The food was excellent. The room could not be faulted

8 / 10

The hotel itself is nice, perhaps needing a little TLC, but that's being picky. Very mixed bag with staff - all very friendly, but highly variable in capability! The bar manager in the Claret Jug was excellent tho hand was managing to hold it all together. Food options in the Claret Jug were limited but we didn't realise we could have taken our dinner allowance into any restaurant. Breakfast was good. Didn't use any of the sap facilities this time, but would definitely return.

8 / 10

We had a few issues with cleaning, the room had hair on the toilet when we went in, we found a ripped pillowcase behind the bedside cabinet when I was looking for a plug and the net curtains had mould over. To make it worse our rooms were not ready. In the restaurant we paid for breakfast on first morning, we were first in at 7.30 am. I was shocked about the cleanliness, tables set but still had crumbs on, floor had food from previous nights dinner. I did raise all these issues with staff, the hotel was fall (united Arab Football team were staying), so they couldn’t move rooms. They said they would change curtains but didn’t and the cleaning in restaurant didn’t change.

6 / 10

Some areas would benefit from a reverb but beds and bedding were good

10 / 10

Hotel was grand, perfect setup for a golf trip. Great location, a couple of decent bars and a decent restaurant for dinner and breakfast.

10 / 10

10 / 10

Hotel was well maintained with great facilities. £28 per person toward food on the DBnB rate and could be used in the Restaurant or Claret Jug Bar/ Lounge. Staff friendly and lots of areas to sit and relax. Whisky Lounge has an extensive selection. All in all great value.

8 / 10

Good accommodation with everything you need on site, Molly who served us at night was a credit to the hotel as she was excellent at her job.

8 / 10

Enjoyable stay, food ok but a tiny bit expensive for what you get. Bar prices a little higher than usual but not too expensive

8 / 10

Apart from the single beds being a bit small, the whole experience was great. I was nervous having read the reviews on Google & Trip Advisor however for a golfing trip, perfect place.

8 / 10

Great hotel and great staff but unfortunately spoiled by YourGolfTravel we used as an agent to book our stay. Better booking direct with the hotel, its avoids the errors due to lack of communication by the agent to the hotel and the hassle as a result. Probably get a better deal too and most important get what you booked jn the first place.

8 / 10

10 / 10

Group of 12 ladies on an overnight golf break. Weather was atrocious on the saturday but we took over the games room and had the option of the spa. Could have played golf but thought better to watch the Golf on the Tv and warm up with table tennis and darts. Monday was perfect for playing.

10 / 10

Clean comfortable rooms. Pleasant staff. Good food and reasonable price for drinks. Will certainly visit again.

10 / 10

Very good, bar prices a little high, but we are a captive audience whilst there.

10 / 10

Awesome complex, fantastic facilities and beautiful golf courses

8 / 10

The room was pleasant, beds very comfortable, only issue we had no large bath towels only had towel’s luckily only staying one night. The food choice for the evening meal in the (Claret Jug) bar was very limited as to what was available on the menu not impressed at all with that. Breakfast very good selection and plenty to choose from. I have stayed here before on a similar package albeit a few year ago vast differences to then and now!!

10 / 10

Golf and stay was excellent value for money. the hotel itself though was very over priced for food and drink. Really enjoyable stay and we will be back for sure. A fantastic deal through your golf travel.

10 / 10

10 / 10

No complaints all good 👌

4 / 10

Very overpriced for what it is. Will not be returning. Very expensive for a low standard service. Can get better elsewhere.

8 / 10

The room was clean and comfortable.Twin beds were also comfy if a little on the small side for the larger person.

10 / 10

First class overall

8 / 10

Hotel very good room bit tired carpet very worn in places Food very good if little expensive but captive audience so got to expect it

10 / 10

Staff were great and really looked after you great place.the meals at night were great and breakfast was good just a couple of bad things with breakfast.mushroom’s really salty and hash browns you could have used them as bricks.but these are silly points.will be booking my group of 16 here again nxt year.

8 / 10

We enjoyed our stay despite the weather, but it is what it is! Hotel itself was beautiful, staff were very good in particular in the claret jug, and having a restaurant and bar plus the claret jug was great. Room was tired and not very well maintained, beds were comfy though! Would return happily

10 / 10

The hotel was spotless, food was good and plenty of facilities.

8 / 10

10 / 10

what i would expect at most hotels clean nice staff

8 / 10

Hotel room & bar very comfortable and relaxing, food not up to the best of standard, main meal very nice but cheese selection was 3 large lumps of cheddar (no other cheese)

10 / 10

Lovely hotel. Super friendly and helpful staff.

10 / 10

Great value,staff were very friendly and welcoming

10 / 10

Fabulous

8 / 10

4 / 10

There was 4 of us, we booked 2 twin rooms. Unfortunately when we arrived we were put in 2 rooms which were family rooms, consisting of 1 double bed and one hard sofa bed. Therefore one of us had a good nighta sleep and the other didn't. Went to use the pool but was informed the jacuzzi wasn't working which was a let down. Food quality was poor. Brown stale lettuce leaves served with steak was not good. Meatball starter was cold. Service wasn't as attentive as could be having worked in restaurants all my life.

10 / 10

Very nice hotel, good staff and all round experience.

8 / 10

10 / 10

Cannot speak highly enough of all the facilities, staff and value for money. We will defo return as a group.

8 / 10

The Hotel and setting were excellent. The staff were very pleasant and helpful. The meals were average very much like pub food.

6 / 10

Rooms were excellent, no complaints and staff were polite and friendly. We were, however disappointed with the food on offer for the package we bought.

10 / 10

Excellent stay at the hotel for a golfing weekend with our golf society.

10 / 10

As ever this trip our third visit was wonderful

6 / 10

Major problems in the hotel on Sunday evening whilst dining in the claret jug restaurant. The starter was 20 minutes late and the main course 90 minutes later (10pm). The main course of beef was poor with no Yorkshire pudding or vegetables being served. I have made an official complaint to the hotel manager (William Johnson) but as yet there has been no response. I am requesting a refund on the cost of the meal.

8 / 10

We had a party of 16 for a two night stay, everyone agreed it was a good venue with very helpful and polite staff apart from one lad in the pro shop who was downright rude, so much so his college came out to find me and apologies for the way he had spoken to me!! Food was ok, Breakfast was fine with a good selection. Dinner got a little confusing as some people had 3 courses some only 1, the £28.00 allowance was applied to all meals, and if you had gone over slightly they charged regardless of savings on other meals, this then became more confusing as some people had left the table when the additional bill came out! not a great system in our opinion, a straight forward £28.00 menus would have been better. Also we were allowed 2 free drinks per person per room which they new nothing about, but we did get them after a little sorting out.

10 / 10

Excellent place to go for a weekend of golf in a large party

6 / 10

The hotel room was very nice and the bed comfortable. The golf courses where exceptional and a joy to play The only criticism that we had was with the restaurant, as the allowance per person was £28, but the quality and potions of the food where a lot to be desired. An example was the steak, which had a lot of fat and gristle, a small amount of rocket salad and about 6-8 chips, no mushrooms or tomatoe, which you usually get with this meale and the it was much of the same with the rest of the selection

10 / 10

Staff were fab, room was a decent standard, breakfast was without a doubt the best meal in my package, with a fairly limited choice for the evening meal in the Claret Jug.

8 / 10

A real curate's egg! Rooms were clean, spacious and well-appointed, but try getting into them! The electronic keys are made of wood and basically they don't work. In a 3 night stay my room mate and I had to go down to Reception 9 times to get replacement keys, and everyone in our party had similar problems. Drinks are expensive, but that's to be expected with a captive audience. Breakfast was very good ~ loads of choice, but the evening meal menus weren't particularly rich in variety or quality. The place itself is a little tired and could benefit from a refurb in places. For the cost and quality of the stay I'd say it was punching a little above its weight.

8 / 10

We had to pay extra for a deluxe room as there was no standard rooms available. It looked exactly like the rooms I’ve stayed in every year so not sure what we got for an extra £40 per night. I’m awaiting a reply from customer services on this point. Drink has increased massively since last year. A small bottle lemon tonic or ginger beer has gone from £2.50 to £4

10 / 10

A very enjoyable stay. Bed very comfortable and rooms spacious. Restaurant menu could have done with a couple more pasta dishes.

10 / 10

The accommodation was and is 1st class

10 / 10

the accommodation was v good overall comfy beds service was good and the bar was about what you would expect to pay.

10 / 10

Great place to stay. Great staff too.

8 / 10

The course was immaculate, the hotel lovely food was ok. The only negative was the price to hire a buggy £40 which is far to much! I played 3 rounds I’m glad I took my trolley but I would of carried rather then pay £120 There must of been at least 30 buggy’s at a time not being used, hence the second day very slow play!! Probably the last time at Slayley

10 / 10

Excellent, really enjoyed our stay and would definitely recommend to others.

10 / 10

8 / 10

The Hotel was fine. The bacon bap was not. The bacon was burnt and the bap was so small I could have used it as a ball marker on the course.

8 / 10

8 / 10

10 / 10

Very pleasant and well received by all the members of my party.

6 / 10

The accommodation and course first class, the food was terrible for what they charge Will not return

8 / 10

Nice hotel, facilities and restaurants good. Staff were pleasant although they were clearly under staffed and the wait to be served was on occasion quite long (25mins for a coffee) Overall a very good venue

6 / 10

Good hotel but we had a few problems. Our rooms were in need of an update and the heating system sorted out as they were also cold, unless they are lowering the temperature to due to the fuel price hikes. All of our party had problems with their key cards which involved a very long walk to reception to have them reset on numerous occasions. Bars were fine if a little expensive, the dinner on each day was average bar food. The most disappointing thing was the buffet breakfast which was invariably cold on each morning. It's a shame as the staff were attentive and helpful.I can't comment on the spa facilities as I didn't use them myself but my colleagues did comment on how cold the pool was. Overall the hotel could be very good if they could sort out the small issues.

10 / 10

Great food. Best burger abs dessert I’ve had in a long time. Hotel was very clean and tidy, the staff were very professional and friendly

10 / 10

Everyone looked after us exceptionally well. Beer was priced reasonably with the 10% discount although I believe it depended where you come from.

10 / 10

Room clean and comfortable

10 / 10

Well organised, great trip, lived up to expectations.

8 / 10

Dated and tired looking, strips of paint coming off ceiling beh ind bar at the golf course bar..£10.50 for a Fish finger sandwich..and £6.50 for a bowl of tomato soup...£1.50 for a mars bar..lol Should be wearing a mask

4 / 10

Room was ok as I upgraded to golf view. Restaurant food not as described on menu and it was like being in a cafe, no ambiance at all. We got ignored at bar when trying to order drinks and the bar was freezing cold. Went to spa on the Sunday no towels available and jacuzzi out of service. Overall very disappointed in experience considering ot was for my partners 60th birthday. Would not recommend.

8 / 10

10 / 10

Slaley Hall - Given as a gift Booked through your golf travel Callum was really good in getting it organised and easy to deal with Arrived no issues. dinner was good ( included in deal )in evening had drinks in Claret Jug which I would say wasn’t overly priced Hotel was nice room was brilliant and food good Great value deal Already planning to go again

10 / 10

We thoroughly enjoyed our stay and will like to go again.

8 / 10

2 / 10

We were given allocated and accessed to occupied rooms-on the fourth floor . Confusion over party name and part size resulted in embarrassing difficulties at dinner Had to wait behind other at reception with similar difficulties so gave up🤬

10 / 10

It was perfect been to Slaley a few times and never disappointed absolutely great value

8 / 10

4 / 10

Very disappointed with the courses and restaurant. Fairways and greens in poor condition after recent maintenance activity. Green fees did not reflect the poor quality of the putting surfaces. I have played on better winter greens. Fog came in on the second morning but the starter allowed people to tee off in dangerous conditions. He thought that extending starting intervals to 15 minutes would be ok. Visibility was 50-100yards and this decision was very reckless and probably based on trying to keep the course open and avoid reimbursement. Needless to say we packed up an left. Dinner on second night was a disaster , were allocated another late 9pm slot despite having booked more than 2 years ago. We waited and waited only to be told at 945 that they could not supply our dinners as ordered, They scraped together some soup and burgers to try and keep us happy along with a token gesture of waving some drinks costs. All very poor and not adequate recompense for the disappointments. Never ever will I return and my only recommendation for this place to anyone would be to avoid it like the plague. My worst ever golf holiday. Yours, Stuart Young 07795060627

8 / 10

Overall very good but some parts of hotel starting to look dated

10 / 10

On arrival everything went very smoothly. Rooms were allocated everyone made welcome staff were excellent.

8 / 10

Excellent hotel set in fabulous grounds with amazing views.

8 / 10

10 / 10

Amazing value for money and the food was really good

10 / 10

Thoroughly enjoyable stay. It was Derek’s 70th birthday and the hotel left a birthday card and chocolates! Lovely touch. All staff very friendly and helpful and made us feel welcome . A special mention to Ross in the bar and also the staff on reception desk.

8 / 10

Lovely rooms but had requested for double beds and not been reserved however staff were very accommodating in changing this. May not have been as lucky if hotel fully booked.

6 / 10

The golf was brilliant. Staff in the bar were ridiculously rude. I ordered a bacon cheeseburger with out salad and was sniggered at for ordering it. Other food took upto 2 hours to arrive and when some of it did was absolutely freezing so had to be sent back. They didn’t have a clue what they were doing

10 / 10

Fantastic. Staff couldn't do enough for you and always with a smile. Rooms had everything I needed and more.

10 / 10

6 / 10

Only comment regards price and quality of dinner options. Plus wine and drinks are too expensive. House red poor too. And why no Rioja? Very popular option but the only one available was £44 per bottle!!

8 / 10

Friendly staff and a well set up experience.

10 / 10

Everything went perfectly

10 / 10

This was our third trip to Slaley Hall and it is an excellent venue for a golf break and in October good value for money. Breakfast especially good. My only gripe would be the cost of drinks especially soft drinks, maybe just the Scotsman in me coming out.

6 / 10

We arrived at 10.30 on Sunday to be told no food until twelve then when food was available they had no bacon the meal in the evening was less than average some of the party had ordered cheese board to be told they have no cheese

8 / 10

Excellent all round, no weaknesses.

10 / 10

Faultless from checking to checking out,every member of staff couldnt have been more polite ,especially our male foreign waiter and all food was excellent ( 4 people agreed ) Will be back.

10 / 10

Staff very friendly and helpful

6 / 10

The golf facilities were great, the rooms were fine but the dinner was completely inadequate. It was a very poor quality three course meal. There was simply not enough food for a golf party and what food there was was very poor quality. For a hotel with this rating it was very poor and all 32 would play the courses again but not stay at the hotel.

8 / 10

We had feature rooms which were very comfortable, good quality beds and bedding, good shower. All the staff were excellent, both at reception and in the restaurant. Despite my previous concerns regarding the menu, the food was very good quality and well cooked and we allo enjoyed it. Wine by the bottle reasonably priced. Excellent breakfast.

8 / 10

Great hotel and great food. Only gripes are that they don't serve any food until midday... they are missing out on serious money as the place is in the middle of nowhere and if you have had a long drive you end up being out there for 4 hours without anything to eat. Courses in great condition for this time of year.

8 / 10

Brilliant place for golf!! The hotel needs a bit TLC in places and the food in the claret jug was alright but nothing special. Good enough for a group of men, but not where id take my wife.

8 / 10

Very good but disappointed with the quality of the food

10 / 10

We had a very warm welcome and excellent surprise to see we had been allocated a junior suite. Bar was okay along with the restaurant. Staff were excellent, however the restaurant did have some shortages on the menu due to outside issues arising from lack of deliveries.

6 / 10

Hotel was clean and rooms were nice staff very pleasant and helpful only downside food in restaurant at night there wasn't a great amount on the menu.

6 / 10

The accommodation is very tired and needs a revamp. Some rooms had showers which did not work properly ( cold water and poor pressure). The majority of the staff need retrained on customer service. The food was below average as mass cooking made it taste like cardboard I’m afraid. I would not rate the hotel 4 stars 3 at the most.

10 / 10

Had a wonderful stay and loved the golf courses. Staff were great - just felt the hotel bar could have done with a little TLC but recognise it has been difficult over the last year for the hospitality industry. Loved the setting and being able to have a drink outside overlooking the golf course

8 / 10

Food, accommodation & facilities good…. Service in bar before and after meal was very poor, waiter and waitress had no manners and served local guests a head of us time after time. Only being able to pick up buggies 1/2 hour before tee time was ridiculous as we needed them to get golf bags from car park to practice facilities at least 1 .5 hours before tee time…. 1/2 hour is no good to anyone.

8 / 10

Very enjoyable few days.

10 / 10

8 / 10

Really good but restricted menu in view of COVID

6 / 10

Never a 4 star, carpets threadbare, cracked tiles on bathroom floor,chipped bath.the hotel access is not the greatest for golf parties.

10 / 10

10 / 10

Staff couldn’t do enough for you any questions you had about the hotel the staff answered them must admit got lost a few times in hotel leisure room pool steam spa etc very clean and staff on hand all the time

6 / 10

Lack of staff in the Claret Jug when we arrived at lunch time. The bar was busy with people wanting food and drink. Only one member of staff behind the bar. When it came to my turn I asked for a drink and the menu for food only to be told they weren’t doing food as he was on his own and that it may be after 2pm and he was closing the bar. He told us to go upstairs. As we walked into the upstairs re was a large queue (all been sent from downstairs). I find it hard to believe that this is a quality hotel which was golf course was full all day and no staff in the bar. Not a good start to our golf break. The rest of the stay was good.

8 / 10

Good hotel badly let down by poor quality table d'hote food for our party . Dull, unimaginative food in small portions which was bland and seemed to be produced as cheaply as possible. Would have been much better if we were offered choices from the Claret Jug menu. Bar itself, drinks and bar staff were good.

4 / 10

8 / 10

6 / 10

Buggies were booked, non available. Disgusting food, either cold or didn’t arrive.

10 / 10

Very good. Hotel in parts needed cleaning. Food tasty and well priced. Drinks expensive.

8 / 10

Very nice with excellent staff

2 / 10

Not impressed the food was disgusting on the evening meal. The meal was 3 course some of our group only managed to eat 1 or the courses. The food was totally inadequate. When requested replacements or alternatives nothing was available. We had 12 people and only 1 person was able to eat the full menu. Would never go back for a stay it was atrocious.

6 / 10

Lovely comfy beds with nice en-suite

10 / 10

Staff both bar and restaurant were excellent.

8 / 10

The hotel is just a bit dark in the corridors but the room was super comfortable. The food was delicious and staff in the dinning room were all very helpful & friendly. The swimming pool was good, sauna & steam room excellent for relaxing after a game of golf.

10 / 10

Great hotel in a great location will definitely be returning

10 / 10

Great golfing resort

10 / 10

Great weekend no complaints at all all the society want to visit again

8 / 10

Great place to go for a weekend away with the boys for a golfing jolly

10 / 10

The hotel and facilities were excellent

10 / 10

First class couldn’t fault anything. Food, staff and accommodation outstanding

8 / 10

We had a very enjoyable stay at Slaley Hall. The rooms were spacious and the staff attentive. Although our golf package was good value the prices in the hotel were expensive. £10 for coffee and bacon sandwich for example. The food in the restaurant for our evening meal was average but the buffet breakfast was great.

10 / 10

Excellent double room with single occupancy overlooking bot golf courses. Both Dinners were excellent with a good choice of meals well presented by the efficient and courteous staff. The hotel facilities included swimming pool and fitness centre and also provided within the hotel grounds an archery; go-cart facilities and for the golfer ; driving range; and putting and chipping facilities everything a family or golfer would require.

8 / 10

Accommodation was good apart from our air conditioning not working! So please check before you unpack. Golf was great courses was challenging. But all had a fab time thanks.

4 / 10

Hotel rooms good. Food was terrible and took over 2 hours for a pizza to arrive. Hotel very poorly run. None of the staff had a clue what to do and were running about like headless chickens. I have had better food on a plane.

10 / 10

Lovely hotel. Bedroom was a good size, quiet and comfortable, with good en suite facilities. Bar area was large with tables spaced quite far apart, which is still reassuring. Range of draught beers was good, with a pleasing range of spirits. Restaurant was large, again with tables well-spaced. Menu was varied and interesting and the food we chose was excellent. We were on a DB&B deal and the dinner allowance was very generous - we didn't use it all. Staff were universally excellent, well-trained and keen to ensure the best service. A really lovely hotel experience.

8 / 10

Great staff very helpful and attentive

8 / 10

10 / 10

10 / 10

Hotel and facilities were superb. Really comfortable rooms. Evening meal and breakfast was excellent. Staff were also brilliant on every level

6 / 10

Room was lovely, very comfy bed toiletries a bit basic. Coffee/tea facilities were also basic, breakfast tea and coffee sachets. Quite a shock to the system as hotel was very busy and not really much social distancing or face masks especially in busy areas. Most staff also chose not to wear face masks which was quite surprising, especially when government are still recommending masks worn in busy areas. Lack of staff and I thin experience of staff was pretty obvious, took us two hours to have our dinner in the restaurant, then I had to go up to ask the waiting staff for our sweets. Tables very slow to be cleared and prepped for next guests, same applied at breakfast. Hardly any visible staff, no bread for toaster, no fried eggs left, no milk for cereal, lots of empty trays. This spoilt the experience, when we came out from breakfast huge queues had formed which might not have happened had tables been promptly cleared and prepped. Beautiful place lots of nice little nooks and crannies and nice seated outdoor areas. Would be a good idea to have a matrede in the dining room to make sure everybody is utilised as efficiently as possible.

8 / 10

Excellent apart from Monday lunch soup was luke warm chips was cold tea for 2 gave us only a half cup each had to ask for another pot. Really disappointed after a superb meal on Sunday night

10 / 10

Absolutely first class hotel , courses and staff/food For 125£ it was just amazing value for money

10 / 10

Everything and everyone so well organised, clean and fresh, room food etc very good.*****

8 / 10

10 / 10

Comfortable room and excellent facilities. Could do to change the menu though---3 days were fine but maybe after a week the menu would prove limiting. Overall though an excellent stay.

8 / 10

Excellent facilities,let down by expensive drinks and average quality of the food

10 / 10

8 / 10

Hotel stay all ok, all staff very helpful. Evening Meal restaurant very slow, we waited over 40 minutes to get served. All bar service in the hotel very good.

10 / 10

Lovely setting, clean rooms, air conditioning. Disappointed that not all menu items were not available.

4 / 10

Beautiful old section with gorgeous terrace. Staff generally good. But... Menu poor and not good value. Cream tea used cream out of squirt can and tiny scones were only good for door stops. Dining room unventlated and staff with no masks. Not covid safe. Many areas not cleaned.

10 / 10

6 / 10

The hotel was average the rooms very dated. We arrived and no one recognised our booking It was booked for 6 not 3 When we registered for our rounds again we were not booked in for both dates. luckily they could fit us in Disappointing

10 / 10

8 / 10

Fabulous. Better than expected.

10 / 10

Excellent hotel and menu superb. Just a note - if you go over your allowance you do have to pay extra but worth every penny

10 / 10

Our stay was extremely comfortable and relaxing in very pleasant surroundings.

8 / 10

Excellent accommodation. Easy access to both courses. Staff were first class even under current COVID regulations. Meals were adequate.

8 / 10

8 / 10

8 / 10

Our full party of 8 golfers were looked after excellently well from start to finish from the staff in the hotel restaurant,pro-shop and reception.

6 / 10

Hotel needs a bit of a spruce up. Small tv in bedroom and cardboard cups. Overwise fine.

8 / 10

The Hotel room was excellent, however the food included in the package was not very good, It was better the year before when we ate in the dinning room.

10 / 10

6 / 10

Allocated room was tired and needs refurbishment. Restaurant is VERY tired ( holes in the carpet) but lovely staff in there.

10 / 10

10 / 10

Very efficient clean comfortable everything was plane and simple and straight forward

8 / 10

8 / 10

8 / 10

The hotel is set within a stunning location, my room was spacious, clean & well kept. The food was excellent, the breakfast particularly so, staff were courteous & friendly given the current testing conditions.

10 / 10

Top class and good value for money, will be going back again

4 / 10

10 / 10

Excellent service from the minute we arrived.Even during these trying times they made sure our safety was their priority

8 / 10

Room clean and comfortable Evening Meal excellent Beakfast very poor Staff very nice Drinks very pricey

8 / 10

Very nice great food efficient staff

10 / 10

8 / 10

Had a very nice stay thank you, All went well and the golf very good.

8 / 10

Considering the COVID restrictions it was very well organised and superb value for money!

8 / 10

Both excellent golf courses. Well organised as always by YGT. Hotel was great. Only downside was the food but would definitely re book this venue

10 / 10

Excellent trip away and excellent customer service during these very unusual times !! Paul couldn’t do enough to ensure the trip went ahead and this was very much appreciated by all 20 on our group ***** The golf shop and hotel staff were excellent and made us very welcome and we’re very accommodating 5 stars all round Till next time many thanks

6 / 10

8 / 10

Accommodation was spacious with modern bathroom facilities.

8 / 10

Rooms decent size with 2 double beds bar food was pritty good great having 2 courses on site overall cant fault tried there best in the current climate would return in the future

8 / 10

Great stay at the hotel only marred by the restriction due to corvid 19 ( no fault of the hotel) the restrictions appeared to be managed well and in good humour, staff did enforce as you would expect but did it with respect to the customers.

8 / 10

Such a shame the place is running short staffed. When you wait 45 minutes between your main course & your desert & the chips were cold. I am not a complainer, I sympathise with the staff, the chips were cold as there was probably no one to bring them out. Just like the deserts would have been, if they weren't deserts! The new thing with Slaley Hall is, If you want fresh towels, toiletries, t bag or coffee you have to ask? As they do not service your room until the "Third" day/night of your stay. Sorry to all the hard working staff, but your employer isnt helping you guys, your jobs or their reputation. As their standards are way down.

8 / 10

8 / 10

In these strange and worrying times the hotel and staff tried very hard to make our stay there as normal and as good as possibly possible. They succeeded quite well.

10 / 10

Got a £99.00 deal with Bed, Breakfast, Evening meal and 2 rounds of golf. This place was amazing and reasonably priced for the few extras we bought. The staff were friendly and helpful and the Hotel was beautiful and very clean. The rooms were spacious and beds were comfy!

10 / 10

Absolutely top class place couldn’t fault it

8 / 10

The hotel is situated in wonderful countryside and has a range of way marked walks within the estate. Without exception the staff were brilliant and the rooms and facilities are very good. Breakfasts were excellent and we were satisfied with evening meals although not all main courses are substantial but are of good quality.

8 / 10

Hotel was nice and the staff were friendly and attentive. Public areas, bars and restaurants starting to look a bit threadbare in places.

6 / 10

One couple were given a room much inferior to the others & on a different floor. The set menu was not as expected & very disappointing. I have stayed there before and had a very good experience & that is why we recommended this to our friends. Unfortunately we won't be returning. I wouldn't recommend this again. It's a lovely setting but didn't live up to expectations. Vert dissappointed

6 / 10

Friday night went well drinks in the bar before a reasonable meal. Saturday we were asked to pre order our evening meal before going out to golf, this is always a strange thing to do when you’ve just finished breakfast. Snacks in the Claret Jug were expensive (even with the discount card) and not brilliant. We struggled to get pre dinner drinks as the bar was full of wedding guests, the only other bar is the Claret Jug. The evening meal was poor. Again drinks expensive.

6 / 10

After a wet afternoon on the course we had to queue for 20min to get booked in to you rooms only one person on reception. We booked twin rooms and we got double rooms not ideal for four men. The meal was booked for 6.30pm when we sat down we were told that that table was reserved for some one else but after checking it out it was for us seemed to be a bit of a shambles. Not nearly as good a stay as we had two years ago.

8 / 10

First class Golf Hotel, all the facilities you would need to make a great stay!!

10 / 10

very good standard. staff very helpful and polite.Only reservation thought drinks were a little pricey.

10 / 10

Excellent value for money staff very helpful

8 / 10

Lovely welcoming hotel and staff. Good standard type hotel rooms, dinner and breakfasts very nice. Huntsman and Priestman golf courses both excellentand challenging.

8 / 10

Room comfortable clean good choice of restaurants to choose from food excellent staff very good stay hear again

8 / 10

Very nice but small twin room not really suitable for two men with beds almost touching

10 / 10

Very relaxed and professional

10 / 10

Hotel was busy but restaurant very well managed , food and service excellent- Only negative is the room was in need of updating.

8 / 10

Good food, comfortable room & staff very friendly

10 / 10

Couldn't fault anything. Facilities were great. Staff were very pleasant. Room was perfect. Food was excellent. No complaints at all.

10 / 10

Lovely hotel, great facilities and food. Room a little warm without the air conditioning on but otherwise excellent

8 / 10

8 / 10

Excellent stay as usual however I found the fact that the bars were all shut by 1045 unusual and certainly not like previous visits. Black mark against them for this.

10 / 10

Couldn't ask for a better place to stay and play. Great value.

8 / 10

Quality of food and service on the 1st evening was very poor, but they redeemed themselves somewhat on the 2nd night. Seemed to be a breakdown of communications betweenness YGT and Slaley Hall as they got our evening meal times wrong on the 1st night, even though the hotel receptionist confirmed the evening was booked for 7.30pm on arrival (Didn't get to eat until circa 9pm, not very good for 36 hungry golfers)

10 / 10

8 / 10

Everything was OK apart from the price of drinks which is very high

10 / 10

Fantastic..only downside no real ale....

8 / 10

From arrival onwards, staff were helpful and attentive. The rooms were well appointed and comfortable in every way. The facilities catered for everyone's needs and offered lots of variety. The only criticism would be that the furnishings and the food in the Claret Jug, where we ate left a lot to be desired and could easily be brought up to a standard worthy of the rest of the hotel.

8 / 10

Booked 3 weeks prior to trip and requested 2 buggies for both rounds as my father in law has 2 hip replacements and struggles to walk course . Upon arriving at pro shop 45 minutes prior to tee off was told no buggies available as there was a corporate day and I quote “it’s been booked months and there’s nothing I can do” to cut a long story short was told in an abrupt tone that it’s up to my agent to request buggies and they hadn’t and if I wanted to wait until 11:00 am (it was 9:15 am at the time) there might be some available. For a 4 star hotel the staff both in pro shop and clubhouse could do with some customer service training . Hotel, rooms, food and golf courses lovely but staff not great unless your a big corporate booking I guess .

6 / 10

The hotel is a 3* not 4*, Very worn ok for a boys golfing weekend.

6 / 10

Hotel lacks character for me and has a corporate feel

6 / 10

rooms were OK, standard hotel rooms. food was only adequate not up to 4 star quality.

6 / 10

Value was good as this was a golf deal. Hotel in parts looks a bit tired especially the seating in the golf bar. Food good, staff friendly but service average at best.

8 / 10

Drinks expensive. Better with discount applied,but don't give you it unless you ask.

8 / 10

Lovely hotel, courses were in great shape.

6 / 10

Hotel is a bit dated and in need of updating. Service from staff was dissapointing. Food is very expensive for what you get. Room view was excellent

10 / 10

Brilliant

8 / 10

10 / 10

Top hotel with lovely staff, made us feel very welcome.

10 / 10

definately return again

10 / 10

Hotel fantastic rooms etc the 20% discount on drinks had to ask for it every time we went to bar it wasn’t done automatically drinks were very expensive overall we had a great time.

10 / 10

Fantastic break for all of us.

10 / 10

This location ticks every box great facility excellent food fantastic golf or for less than £100 unbelievable value.

8 / 10

Hotel accommodation and staff service very good - well deserve a 4 star rating and good value for money. Free use of their Spa facilities is a real bonus - best Spa ever used.

10 / 10

We particularly liked the separate snug rooms (between Hadrian's Brasserie and the bar) where you could sit quietly with a drink. We believe a games room somewhere in the hotel would be a good addition with a snooker and/or pool table and a table tennis table perhaps. We found all the food and drink of a high quality, however we would like to see a wider selection of beers available. There was a choice of just 3 lagers and 2 ales across all the restaurants and bars.