Hilton Southampton – Utilita Bowl

10 / 10

Very good Hotel, staff really friendly, good rooms, great food only downside having to pay £5.00 for parking

10 / 10

Really amazing hotel and spacious rooms! Amazing breakfast too!

8 / 10

Some of the rooms had varied facilities (some had fridges some didn’t, all rooms were same standard. But overall it’s a Hilton you get what you expect from them.

8 / 10

Good complex. Bar and restaurant a bit pricey. Fantastic spread for breakfast. Rooms comfy and check in very efficient

10 / 10

Stayed here as part of a golf trip, hotel and staff were amazing, only had breakfast as ate in town in evening, but was plenty of choice. Would definitely stay again.

10 / 10

The hotel was great, staff were very friendly and helpful. We had a king room which was very spacious with a lovely big bed, very comfortable clean room. The bathroom was also clean and spacious with nice toiletries available. Food was super, had a lovely evening meal and breakfast. Shout out to Charlie in the restaurant, what a lovely young man and a credit to the Hilton Group.

10 / 10

Great hotel and location, staff was very nice and the breakfast was AMAZING! All the lads enjoyed our stay and will be coming back

10 / 10

Nice rooms great views and very spacious batgroom

10 / 10

As a sports nut, having breakfast sat overlooking the outfield of the Ageas Bowl is we pretty special. All the staff were fantastic and the double room was very comfortable

10 / 10

6 / 10

A bit disappointing that a hotel at a sporting venue like this doesn't have a bar area with Sky Sports on where you can have a drink and watch the footy in the evening after a round of golf. The Lakeview Bar was closed and has been for a while. Overall, the hotel was ok, but I'm not sure I'd rush back.

10 / 10

Quite excellent throughout.

10 / 10

A real gem. Perfect location, excellent quality all round. Only downside was an excessive charge to use pool, gym etc

10 / 10

Wonderful and we were well looked after. A great location to stay.

10 / 10

The Hilton Ageas Bowl was perfect for us, the rooms were modern and well appointed. We had dinner if Beefy’s restaurant which was great. Buffet breakfast was also very good with loads of options, both hot and cold. Breakfast also finished at 11 on Sunday which was really good. Great stay and a nice hotel with friendly & helpful staff!

10 / 10

10 / 10

Could not fault it. Staff very friendly, nice hotel all round.

10 / 10

Excellent facilities, hotel room was spotless and hotel staff were fantastic. Dined at Beefy's restaurant with views inside the Ageas Bowl cricket ground, will definitely return.

10 / 10

8 / 10

Excellent staff. All very friendly and helpful. The kitchen catered well for our large group of 25. The breakfast buffet was excellent with so many choices. Rooms are clean and modern. Some rooms were too warm and some too cold, usual a/c problems. Personally I could have done with a weightier duvet. All in all we were all very happy.

8 / 10

Overall a good experience although bars closing at 10.45 not good when away on golf break. Should be a residents bar open to late. Hotel parking very tight spaces and sustained damage to my vehicle with car opening door and scratching my vehicle

6 / 10

1.Checking in was very easy and on time with the rooms (some earlier) We were originally asked by the checking in receptionist to select our food choices off the presented main menu,and was on standby to transpose our choices to a sheet all nicely typed out with our names, and also confirmed we would be dining in beefy restaurant at 8:30pm. 2. The Chef then appeared at the reception desk as we were checking in and made a switch decision of our original dinner plans to a buffet. 3. We were not located in Beefy's restuarant but moved into a secluded room for our group only. We had no bar facilities available and served by 3 inexperienced waiting staff 4. Dinner was not the 4 meal choice option as originally booked but a set meal of Starter – Soup or Terrine (pate). Main - Only Chicken Kiev’s, vegetables and potatoes. Veggie option of Gnocchi balls in a very dry sauce, Desert - Rhubarb crumble & custard. 5. We were told that buffet was to be eat as much as you like. This was not a buffet but a set meal in hot trays. There was only enough for each person to have 1 portion 6. All the food was already laid out on hotplates and looked like it was there for some time. There was no instructions from the staff on what we were to do. 7.The Soup was self service but there were no rolls on the table or at the servery, there was no bread or toast with the Terrine. There was no salt or pepper anywhere in the room, no water or glasses, 8. The young waiting staff seemed to have no idea on what service they were offering us, no one asked if we would like the wine list or drinks at all 9. When rolls finally arrived everyone had finished their main courses 10. Every time we spoke with staff about the issue we were greeted with blank faces and no responses what so ever 11. I can say that 70% of the group did not compete their meals due to the look and taste of the food and total lack of service that went with it. 12. Both Main meal options were very dry, not very warm and very bland 13. We had to clear our own plates/bowls from tables to get our main courses on the table, as mentioned the young staff didn’t have much idea or guidance 14. Wine arrived completion of our mains. 15. During the whole meal fiasco we asked to see a manager and a Supervisor Jake arrived ¾ of the way through the sitting. He arranged for our Sundays dinner to go back to the 4 choice menus. This was all around an hour after we sat down to eat We did receive some complimentary wine at Sundays dinner Overall a very poor dinner service with very little in the way of service, communications or guidance to the staff from the hotel Management The second night we were greeted with NO Guinness at the bar, although the majority of our group drank Guinness on Saturday evening I wouldn’t have though we would drink the place dry. As a Hotel we didn’t think there would be a time limit on ordering drinks but we were on both nights informed at 10.45 that this was the call for last orders

10 / 10

A truly wonderful venue for a golf break. The hotel and staff are magnificent. The golf course is a challenge with many places to lose your ball, but an average to good golfer would not have too much trouble. All in all, a truly memorable time was had by all.

10 / 10

The boys loved it and talking about booking again. Brilliant hotel

6 / 10

10 / 10

Great rooms and very good breakfast

8 / 10

Good hotel - very pleasant stay

10 / 10

Had a great time, the hotel was clean and the staff efficient and friendly.

8 / 10

We had a very good weekend at the complex. The reason I have marked 2 stars for Bars and Restaurant is the Bar staff. On Sunday evening, they stopped serving drinks at 10.15pm. My Group were not impressed at all, and 'discussions' took place with Bar Supervisor and Bar Manager. They said we could buy bottles of wine, and they were not accepting cash? The Night Security Manager was most helpful when he came on duty at 10.30pm, and he said he would mention our complaint to Hotel Senior Management the next day. It put a bit of a damper on the evening. Other staff were very accommodating, Catering and Reception

8 / 10

Hotel was very comfortable clean and well equipped, staff were friendly and very helpful, no issues with our stay

10 / 10

8 / 10

Staff very friendly, however, there was a lot of staff shortages resulting in long delays to get served at bar and restaurant. We also notified the hotel of a couple of lights in room not working, was told it would be fixed but was not done.

10 / 10

The rooms are exceptional the beds are by far the most comfortable I have slept in at a hotel

10 / 10

Good hotel and perfect location for the cricket and golf. Staff were very helpful, food was great and rooms were in very good condition. Only wish there was a pool otherwise it would have been a clean sweep of 5 stars.

10 / 10

Great package Golf course was lots of fun ,hotel was very nice ,food was great rooms are nice Ideal weekend Definitely will return

8 / 10

Hotel room nice and clean plenty of room staff real friendly always willing to help food nice but not cheap

8 / 10

Even though the Pandemic was causing problems the Hotel had taken full precautions and nothing was too much trouble.

8 / 10

10 / 10

Fantastic hotel very clean and tidy, food is very nice. Great views of cricket ground and golf course. Will definitely be returning.

10 / 10

Front of house staff were very good. Dinner was excellent and very good value for money. Breakfast was ok but chaotic. The layout of the breakfast service area meant that guests were tripping over each other. Stayed for golf and would definitely go back.