Hotel Riu Tikida Palmeraie

The hotel and staff were fantastic. However I was told there was coffee facilities in the room and there is not. Please mention this to you next clients.

Food ok, drinks, they didn't put much spirits in your drink,pool area good and hotel was very clean and tidy

More than adequate and very pleasant effecient staff, clean and relaxing

The standout experience of this hotel was teh service from the bar and catering staff > the hotel caters well for large numbers - teh main restaurant has multiple choices and is good for vegetarians. The Moroccan restaurant good on salads but other food over cooked. The lounge bar has a good atmosphere but shouldnt be mixing live music with football ( without commentary) - best to have a TV room. The rooms were well deigned, with great marble shelves, comfy beds The pool was enormous - a bit noisy in the afternoon. You needed a taxi or shuttle bus to get anywhere , but central for golf trips.

We had a great stay during our golf trip having stayed last year in the same hotel. The pool area is fantastic. The staff are amazing and friendly. We would happily stay here again.

Excellent hotel, staff very helpful and friendly. Facilities for transporting golf clubs to and fro our room and pick up mini bus was also very good. Excellent restaurant with many choices of dishes to suit everyone. Plenty of activities at the hotel to choose from, plus board and card games available to use. Be prepared to tip additional services. Shuttle bus provided to trips into Medina and the souk.

Hotel generally pretty decent but looks tired in parts. Toilet facilities around the pool area really needs attention. Food on offer was varied and tasty. Only downside of the hotel was the lack of a secure room to store your golf clubs. A room was available but it was open for anyone to enter and was not secure. Some golfers reported things missing from their bags after leaving them there. We had to carry our clubs back and forth to our room (which wasn't near reception) every day to keep them safe. Porter was only available from 8.30 am each day which wasn't helpful as we had earlier pick ups. Something the hotel could improve on providing a safe secure storage area under lock and key.

Hotel was great to look at and was well setup, great pool area and bars to accommodate everyone. Drinks were not that great and some of our group thought the food was awful. Some of the staff were accommodating but others did not come across very helpful. Would we visit again, not sue as there looked to be other better hotels available.

Hotel was ok. Perfect for golfing as not really there. Rooms were clean, but air con wasn’t working and horrible stench from the bathroom. Drainage systems were probably the cause, but we mentioned both to the reception and nothing was done about it.

All inclusive drinks way below a decent serving amount. A glass of beer served was about a quarter of a pint equivalent. A vodka and lemonade for example was a dash of vodka with lemonade. It made us as hotel guests look bad, as if we were demanding, when we were not.

Would be a five star with the addition of functional AC in the rooms and clean good quality meat in the buffet.

The accommodation was ok.But the choice of food in the restaurant was minimal. There was not a lot of choice and the choices were the same everyday. Only exception was the Italian restaurant were the food was exceptional.

Great hotel with very friendly staff, only one thought and that it is a little isolated. There are taxis outside for 18 hours a day but there’s no where to wander off to.

The hotel is very nice and gardens are lovely. Very good facilities. It’s a 20 minute drive to the Médina. I’d be happy to stay there again.

Very nice and welcoming stay.

The hotel room was lovely, well maintained and clean. The restaurants and food was disappointing, all very same same and bland.

Very enjoyable. Plenty of staff who wanted to help.

The hotel was fantastic had a good vibe all day long. The rooms were very spacious and clean staff were all very friendly. Would definitely go back there again.

The hotel overall is a very nice place to stay. The hotel was very clean, good facilities, and friendly staff. However, the food, drinks and alcohol were awful. Rubbery food poor quality beer and spirits were vile. Having been to Marrakesh a few times and know the quality of the food this was a huge let down and I certainly would not recommend staying at the hotel for this reason.

The hotel is ok for a golf base but the bar facilities are limited at night. I think the bar singer was there to drive you away from it not good at all. The Chef Du Section of the bar was just down right rude but the other staff were friendly and fast. The food was good but limited. The rooms basic but did the job.

Staff really helpful and friendly, food good - plenty of choice. Rooms a bit of a walk from reception. Overall nice place to stay.

The hotel was very clean and the staff were helpful and friendly, the rooms were spacious, but could’ve had some tea and coffee making facilities. The food was very good value for money, there was plenty of alcoholic drinks and non alcoholic drinks to choose from. Overall it was a very pleasant experience.

Food after a few days felt the same but was very good. Hotel staff were really nice and friendly. Nothing to do with the hotel but you need to be aware that on arrival it can take 2 hours to clear customs and even longer going home. Our transport never arrived for our departure from the hotel and we ended up jumping taxis to get to the airport resulting in us only by the skin of our teeth making the flight.

Staff very attentive and nothing was too much trouble. Rooms cleaned daily with the gardens and pool well kept. Definitely try the Moroccan and Italian restaurants which you need to book. Alcoholic drinks are weak so stick to lager and wine.

Nice hotel, good facilities, good food and friendly staff. The pool bar closed at ten, which was a shame as that was the best place for drinks and music. Apart from that no complaints.

.not a very good selection of drinks .food was average at beat , not a great selection . You can only eat at set times , no where to grab a snack .pool area and Sun beds were quite dirty .room was great .staff were great .nothing around the hotel , it's in the middle of no where

staff brilliant

The hotel grew on us and we enjoyed our stay there

Me and my friend (males mid 20's) stayed here during our golf trip. Overall thought the hotel was fantastic. The pool was huge, only complaint was it was a little cold. There were lots of activities to get involved in during the day / night including darts, aqua zumba, table tennis etc. Staff very friendly and always smiling. The food was amazing, lots of western style food (burger chips etc) but then local cuisine. Not been to any other hotels in Marrakesh but think this was great value, would return.

We had a very nice stay at Palmerie excellent service

This hotel is dated and needs up grading, menu in restaurant is poor same food every night, staff very friendly and helpful, this is a family hotel not for a party of male golfers.

This is a ‘holiday resort’ hotel which works quite well for golfers looking for an all inclusive holiday BUT it has children and families and obviously people looking for a poolside vacation. The main dining rooms and public areas are all fine but the bedrooms may be a bit tired ie air con units not doing very much. The staff are universally amazing, helpful and attentive and nothing is too much trouble. The food is good in the main restaurant, the Italian is maybe not quite there but the Moroccan makes a worthwhile change. The bar staff are amazing but the drinks are all ‘local’ - all fine including red/white wine but obviously limited choice and spirits don’t seem very strong but maybe that’s a good thing.

Overall a very good package. The food and drink were all inclusive; the food buffet style and reasonable quality. The drink choice was OK though not memorable. The staff were friendly and almost always clean to help. Large rooms, well appointed and comfortable. Downsides: Firstly, it's a huge sprawling complex. We had rooms over 300m from the main complex so quite a walk there and back. Secondly, the hotels air con was switched off as it was spring. We had a heatwave whilst there in March - over 30C for several days but the hotel would not switch the air con on. Finally, if you are golfing the hotel is miles from many of the main courses. The hotel is north of the city, many of the courses to the south and that means a transfer time of 40 minutes or so through the chaotic Marrakech traffic.

The hotel gave us a great place to base our golfing holiday. Wonderful staff great choice of food and drink.

Hotel was very clean. Staff very helpful and friendly Bars good though a little lacking in choice Restaurants a bit repetitive in food choice

Added to the great value for money and the wonderful facilities, the staff and just fantastic. Couldn't do enough to help us !

Hotel was generally good. WiFi was very poor. Food was good but quality of the drinks were poor.

We would give an overall 3.5 stars. Hotel is in a good location if you don't want to be too near to the city centre. Rooms are spacious and clean. Hotel could be improved.

staff very friendly and couldn't do enough for you. spotless hotel.

The room was large and comfortable, but a long way from the main hotel, and perhaps because of this the WiFi didn't work all the time. We caught the school holiday period in Morocco so there were lots of young children and so quite noisy generally. The staff are very friendly and nothing is too much trouble. The towels were small and thin, and not up to standard for a 4star. The restaurants were good, all buffet style, but in the Italian you could ask for dishes on demand if he had the ingredients. English breakfast possible, but few pork based products..religion?..so sausages were turkey, and no bacon. Overall plenty of choice however.

I haven’t stayed at an all inclusive hotel for some time, but I was pleasantly surprised. The staff are amazing; friendly and happy. The food was excellent too. Facilities are good and I’d recomend RIU

Nice value for money hotel

Could not fault the hotel staff, facilities or food.Nothing was too much trouble. The hotel was beautifully appointed and spotlessly clean.

The hotel is a good choice if you’re looking for an affordable resort hotel. The rooms are comfortable, and the food is acceptable. The staff are friendly and the rooms are cleaned to a high standard. There’s a bag store at the entrance to keep golf clubs. However, some cost-saving measures can be noticeable. For example, glasses for beer and coke are small wine glasses. Although it’s an all-inclusive hotel, there are no facilities in the rooms apart from water and they charge extra for things like kettles. If you have space in your luggage, it might be worth bringing a travel kettle and tea bags since you can get milk from the restaurant. In terms of location, Marrakech is a bustling city and transfers can be interesting. It’s worth checking Google Maps since golf clubs are 30-40 minutes away by transfer. Cars aren’t air-conditioned so you might notice dust and traffic pollution. Overall, the hotel offers good value for money but there are some areas where cost savings are noticeable.

Returned for a 4th time. Nice hotel and very clean. Food is decent and the staff are very good. Only thing let's it down is a bit of evening entertainment wouldn't go amiss

Unfortunately this hotel is looking very tired and is in need of an urgent upgrade. Fixtures and fittings were coming away from the walls and curtains were not attached to the rails. Also during the nights are sleep was disturbed by teenagers kicking bedroom doors! On telling the management they provided extra security outside our area of the hotel. I would definitely recommend staying at an adults only hotel!

Good value for money. In a survey we were asked to complete we suggested that they invest some money in the table tennis area to make the ground flatter and of better material.

The service and offering at this hotel were exceptional. The staff could not do enough for us. The non golfer was looked after in every. Wouls use this hotel group again!

Less than half full when we arrived which I think gave us better attention from staff but the choice of food in the dining room both in the evening and at breakfast left a bit to be desired. Rooms adequate as always and kept very clean.

Rooms are very nice, large with separate toilet and shower room. Nice bar for drinks in the evening, lunch and breakfast is in the restaurant by the pool and is very spacious. Main restaurant in the evening is also nice and spacious, the food overall at both is good quality, not a massive amount of choice but you’ll always find something you like. The staff are extremely good, probably the friendliest I’ve found anywhere. Have been three times and always enjoyed our stay.

A great choice for our golfing holiday.

The hotel was clean, spacious and lavishly decorated. Plenty of restaurants & bars so queues were always at a minimum. The food selection was good with plenty of options for any person who may be a “fussy eater”. The staff were friendly and attentive. I highly recommend this hotel!

Poor quality of towels in rooms. Difficult to get pool towels as they ran out most days. Think they were using them in their rooms. Staff excellent.... could not do enough for us.

The Hotel was excellent and all staff helpful and friendly There was no 'waiting for tips' The meals in all the restaurants were fresh, full of flavour and well displayed

Took time to get to courses dependent on the chosen route taken Alcoholic drinks are very weak and poor.

Could't fault it. Staff where friendly. Clean.

This hotel is absolutely magnificent in every respect - facilities, cuisine, room, bars, etc. In particular, we have never met such charming and helpful staff, esp in the bars and restaurants but not forgetting the girls who rendered our room spotless every day.

The entrance and front foyer is excellent .The outdoor pool is a good size with plenty of sun loungers . The restaurants are of good size and the food is plentiful and lots of choices. However , the A La Carte Moroccan and Italian restaurants were self service buffet and offered the same Moroccan and Italian dishes being served in the main restaurants. I appreciate they were local chefs trying to cater to the various European tastes but the quality was found wanting. The drinks in the bars were hit and miss, one drink would have hardly any gin and loads of tonic the next would be all gin and little tonic. When we took over our room the phone did not work and neither did the safe .A member of staff tried to fix the safe but said it would need a technician and we never saw anybody try to repair the phone .Every day we had the smell of sewage in the room which was coming up from the shower drain . It was obvious the rooms were not checked for serviceability prior to our arrival.Overall the holiday was disappointing because of the accommodation .I would rather pay more money for a better quality hotel with less facilities. My wife runs her own Beauty Salon and she found the salon staff at the hotel inexperienced and not very good and not value for money .

Very good hotel( just refurbished) and great staff - only issue was no tea/ coffee making facilities in room.

Room was along way from Main Building No Sauna / Steam room Staff were brilliant Hotel very clean

The hotel had been given a complete makeover and refurbishment since our visit a year ago. The makeover gave the whole hotel a much fresher feel about it, with improvements into the bargain. Very comfortable and well worthy of four stars.

Lovely hotel with great staff and a good atmosphere. Nice food with a good choice to suit everyone. Clean and well presented. Little isolated but taxis easily accessible to go into the centre. Will definitely use this hotel for a third time in the future

Lovely hotel, the staff are very good, good food, bit of a trek to the golf courses, but hey ho, you can’t have everything, great trip 😁

The room and bathroom was slightly tired but perfectly comfortable. The walk to our room through beautifully manicured planted gardens was a delight. The food was very good with a lots of choice for a non meat eater. The staff were excellent so all in all very good value .

All staff very helpful & attentive; meals & all inclusive package lived up to our expectations. pool area excellent with plenty of sun beds & parasols available. Both the Italian & Moroccan restaurants served as a nice change from regular buffet restaurant. Room and bathroom more than adequate.

Hotel was ok but no better than 4 star at best. Bar life in the evening was a little sad with poor choice of All Inclusive drinks. Food too was very middle of the road

The hotel was ok but dated

This was our second group winter trip to Marrakech and again it was a great success. With such a vibrant city bathed in winter sunshine now offering great golf you cannot fail to enjoy yourself. Assoufid and Al Maaden are wonderful courses but Samanah stands out as the perfect golfing experience with outstanding customer service and a truly great course set against the stunning backdrop of the Atlas Mountains. The staff at the Club Hotel Riu Tikida Palmeraie were so friendly and attentive you couldn't ask for better customer service.  Over the last 15 years we have enjoyed large group trips to the Algarve, Spain, France, Turkey and the USA, all have been thoroughly enjoyed but for the whole experience and value for money Morocco and Marrakech in particular it has to be the top of the list for consideration for winter golf holidays, Thanks to Your Golf Travel and Nick Bishop in particular for the recommendation and great organisation, see you next year!