Hotel Kenzi Club Agdal Medina

Hotel is very tired and needs upgrading.fridge didn’t work had to ask 5 times before it was changed.staff in snack next to pool bar not very obliging chips were cold.restaurant opens 6.30 no one there to cook omelettes till almost 7 o’clock.tried to charge us to use spa pool when we’d been told it was free.set menus in Italian and Spanish restaurants were pathetic.

Accomogation was as described and quite comfortable. Went one night for dinner at Italian restaurant where food was sparse and definitely not very Italian , paid extra for wine at £32.00 for red and £30.00 for white, very ordinary wine.

Very nice hotel. Very clean. Rooms were lovely. The staff were attentive, very pleasant and the service was excellent. Would recommend.

Disapointed had to book for spa & pay, room cleaning daily spasmodic.

Very enjoyable. Would select the same hotel again.

The rooms are tired and there is no privacy when on the ground floor so you keep the curtains closed. The buffet restaurant food quality was at best poor, but the a la carte restaurants were far better although not all-inclusive on alcoholic drinks.

Overall, a great experience, very friendly and helpful staff, clean rooms and very good all inclusive food and drinks. Evening entertainment, shows and Animation Team were all excellent.

All very good

Room, restaurant, Pool, facilities & Reception Service was excellent. Bar staff in the evening were not amenable.