Rixos Premium Saadiyat Island

Can’t describe how amazing this hotel is Staff always pleasant n very helpful Beautiful decor Choice of restaurants all excellent standard Truly worth its 5 star

On arrival at the hotel at 9.30am we didn’t expect our room to be ready. We only asked where we could change before leaving to play golf. We were directed to the Spa. They let me in but not my husband. They also wouldn’t let him in the gym to change. Another male guest was treated in the same way. He had to find the toilets and change in them. The rooms were adequate but not the biggest. Many guests had their child buggy’s outside their rooms causing obstructions in the corridor in the event of a fire etc. The pool, beach and bars were great and staff attentive and friendly. The Buffett offered a wide range of choices at all meal times and the restaurants were great. The staff service was very good and the individuals helpful and friendly. The hotel is very popular with families and if we had realised this we would have gone elsewhere. Having watched a young child soil their nappy and have it leak in the pool I chose not to swim for my own safety.

Outstanding hotel from arrival to departure. The staff are excellent, always polite, cheerful and efficient. The all inclusive option is great value for money due to the quality and availability of food and drink.

could not have been looked after better

Gorgeous hotel situated between golf course and lovely beach. The first all- inclusive hotel in AD. Busy with young families. Evening dining offerings mixed but comprehensive all day buffet.

I have never stayed at a better facility for this type of stay

Beautiful hotel, perfect for what we wanted, quiet, staff were fantastic. Walking distance to Saadiyat Beach Golf club for a bit of practice

The facilities were very poor there was nothing to do at hotel complex no evening entertainment. Service was very very poor hardly any staff spoke English. During dinner service waiters did not come round often to offer drinks with meal. Main buffet restaurant same food choices most evenings no butter portions instead a heap of butter scooped in to a bowl for everyone to help themselves was so un hygienic. Sun loungers round pool towels left on all day nobody lying on them you could not get beds even though a sign was displayed saying will be removed after 45 minutes this did not happen. Pool Bar was very badly manned they were under staffed drinks not cold enough we was also charged 100 dihram for room tax when checked out we were not told about this. When ordered drinks did not bring light snacks round I.e crisp nuts had to ask was definitely not 5 star service would not go back again