Kenzi Menara Palace

Absolutely fantastic stay at the Kenzi Menara

Good location, only a short distance to golf courses and convenient for the city centre. Comfortable large room. Main buffet restaurant good although one evening we couldn’t really find a tasty meal - and the fish dishes were poor. Lovely pool area.

The food is always cold. At one time one of the guys were served with raw chicken. The hotel is looking very tired. Not great.

Had a slight problem when we arrived and had to spend our first night in their sister hotel because they didn’t have any rooms available.

Not 5-Star – Tired, Noisy, and Needs Attention The hotel staff were doing their best and were generally polite and helpful, but unfortunately the property itself is tired and starting to feel dated. Everywhere was reasonably clean and tidy, but it’s clear the place needs some attention. I originally stayed in Room 242 but had to request a move due to heavy traffic noise and constant barking dogs. I asked specifically for a quiet room and was moved to Room 129, which unfortunately backs onto a nightclub. The music went on until 1am both nights and genuinely felt like it was inside the room. There were also several issues around the food. Snack food by the pool was constantly being attacked by birds—landing on it and picking at it while staff watched without intervening. In the main restaurant, none of the food was labelled, so you have no idea what anything is or whether it contains allergens like nuts. There didn’t seem to be much turnover either, so a lot of the dishes were lukewarm while staff stood around. Overall, everything was okay, but the hotel was completely lacking in atmosphere and felt rather soulless. It’s definitely not a 5-star experience.

Kenzi Menara Palace is a lovely hotel. The rooms were large with comfortable beds. The pool area and swimming pool is beautiful. There was always plenty of sun beds at all times. The dining area waiting staff were always pleasant, the food was good.

Great overall stay, staff really helpful and kind, slow service for drinks

A bit tired and in need of an update. Staff were great but struggling with a dated hotel....not 5*!! OK if you are going as a group of "lads on tour" but not really good enough for couples. Under the airport flightpath so noisy outside. Gym is full of second hand and broken equipment...unsupervised and dangerous, Food OK for a buffet

The Hotel was clean and the room large. However we found the staff from reception to Bar staff rude and unwelcoming. They really let the hotel down

Lovely hotel but a bit “tired”. Staff were great , food was 6/10 but generally it was good value.